CAVA

I am not sure where you all found the new General Manager named Summer but if you can find some kind of way to clone her then everyone could experience what I experienced today. I had no clue she was a GM until the transaction was completed. Summer greets you with a contagious personality that makes the day just a little bit better. I really wish she could train all managers because this is not a common experience. I came in to get someone else something and before I left I got a bowl too because of Summer’s excellent customer service that she provided. Summer, thank you for making my dad a bit better and I wish you nothing but success!

Came for lunch on Wednesday 08/13. Had the spicy lamb bowl and Beef Harissa. We really loved the flavors, freshness and taste of the meals we had. Staff were friendly and efficient serving us. Would have liked if the tables were wiped down and the beverage area a bit more maintained.

I had an amazing experience at CAVA in Forney, Texas, thanks to Brianne! She provided excellent service from start to finish — super friendly, attentive, and really knew the menu well. She took the time to help me pick the perfect bowl and made sure everything came out just right. You can tell she genuinely cares about the customers and takes pride in what she does. It’s rare to find someone who brings such great energy and professionalism to their work — Brianne definitely made my visit memorable. I’ll definitely be coming back, and I’ll be asking for her next time!

As this was my first time in with my girls as they had been there already and bragging on the deliciousness and freshness of each other’s bowl choice i chose the Garlicky chicken bowl and just let me tell you it was so good and fresh as i will be craving this from now on. Besides the freshness of the food as i was greeted by a beautiful young lady that was very knowledgeable of Cava’s products not only served me with a smile but also was very patient and friendly walking me through every step of the way. Because of her and your fresh bowl i will be returning. I went back before i left to ask her name and to thank her for her amazing customer service. Thank you again Breanna, Forney could use more support from people like you in our community..CAVA i will be returning with my friends and family so that Breanna can show them how to order and what a friendly staff you have. Thanks again Breanna for all you did that day. Made quite the first impression.

Hubby loves Cava. So when he heard they had one in Forney, he wanted to have lunch there. The decor is bright and open. Loved that! Staff were friendly and courteous. I love spicy foods. The meatballs and sauces definitely had a good kick to them. This Cava will be added to our list.

Best experience ever, I was met with this dude name Abinet, amazing customer service easy outgoing chill person, explained what they had very well and let you know that a test taste was available. Food was good I can't explain the flavor combination it was amazing 😍 the drinks to die for too 😋

I have tried Cava before in Murphy TX and I absolutely loved it. My family and I moved to Forney and I was extremely excited that they opened one here. I love the food and service. I’d like to make a shout out to a manager named Brianne. She went out and beyond to correct my order. Minor mistake but it wasn’t nothing to write anything negative. Her hospitality was amazing. If I could give 10 stars I would.

I am going to be honest and straightforward to the point that I paid 39 dollars for two pita sandwiches, no extras, and almost nothing inside them, the girls at the food counter are shaking when they put the food on the pita bread, and I remember when the size of food was decent for the price, now, this is bad, I know everything is more expensive nowadays thanks to previous worst administration ever, but, hey, do not low your quality, you guys are not serving expensive stuff here, don't try to become millionaires in one year. Chilosos got huge burritos for 14 dollars and are twice the size of your sandwich, yeah, I know you will say a burrito from chilosos is not like your intended Greek food, it is more expensive to create a burrito for the materials, than your sandwiches. (SEE PICTURES FOR REFERENCE) Burrito was 19 dollars

Brianne made my dinning experience great!! Good food!! The atmosphere I will definitely be back!!!

So good! Food there and it's just what you need! Check TikTok for some help if you've never been there!! It's so many different bowls to make up. People are okay. I can't lie these people are not the friendliest people BUT they take order well. I'd return for the type of food. I'd say try them.

The inside is always well maintained, staff is consistent in the service they provide, and the portion sizes are plentiful. My only concern is whether they have lids or something to cover the food now that the weather is warming up, as I did spot a couple of flies inside today & know it won't be long before the gnats start to try and infiltrate the restaurant as well. With everything being left out in the open it's only a matter of time before a bug is found in someone's bowl/wrap.

Such a great place. We walked in and it smelled delicious. We had no clue what to order, but the staff took the time to help us out. We ended up loving it and can't wait to come back.

Andrew was amazing! He did a great job even with them being under staffed. I would come back if I knew andrew would be serving me.10/10 lol there was also a guy in the back too, he yelled that the chicken was ready. He was pretty cool too. 10/10

I'm glad we now have a Mediterranean restaurant in Forney. Place was nice and clean. The young lady that helped me with my order was very nice! Menu offered a good selection of food and it's fresh. Kind of pricey but you get what you pay for. I got the garlicky chicken shawarma bowl and pita chips. They really good. I couldn't eat the whole bowl. I will be eating here often

Customer service is lacking, food was cold and portions were small. There was also a whole bone in my bowl. Cava is my FAVE, so it was a huge disappointment.

I used to love this cava but avoid this one! Go to Dallas or any other one! The customer service at this location lacks severely! They are rude they refuse to give the customer what they want even willing to pay some as simple as a half scoop of rice with half scoop of lentil smh! The food is not as good as other locations but the worst part is how they treat you at this location!

Portions are terrible. Hardly any arugula at all. This was with an added avocado. Not sure I would go back.

I really like this place, the employee named Samantha was very helpful and polite. Food was awesome. And the employee was very welcoming. 10/10

First time here and The customer service was great let's start there! I can't remember what my friend got but they said it was delicious and very flavorful they also got the cucumber mint lime water and it was good. My bowl was tasty and unique something like I had never had before I just wouldn't get the hummus next time . Also $20 for a bowl is kinda insane to me kinda seems like a luxury place I would go and treat myself once in a while but that's just me.

Neat little place if you want something healthy and different. Food was very tasty and unique. Staff was friendly. Restaurant was clean. Good experience.

per usual food was good but the bowl was quite light for the price. Portions need to match the price. I been thinking about not eating there anymore due to portion sizes prices to high to still be hungry after eating the entire bowl.

My first time having cava! I've heard so much about it. The food was good but it I thought it was overrated and overpriced. The service was very nice and pleasant I'll add

This is my 1st time here (going to new places for 2024) & the staff was PHENOMENAL!!! They were so helpful and sweet! The restaurant is very clean and in order. My bowl was packed with fresh ingredients that were all seasoned well. The only issue is the greens aren't cut up more like I prefer but everything else was great! I'll definitely be back.

The bowls are plentiful and the food was fresh and delicious. Glad to have a healthier fast food option!

Service get a solid 4 stars as Kylie was very helpful and full of life 20 mins to closing and patient. We had a party at our house 12/30 and once it was over we grew hungry and didn't have any food left so we ran out and made it here with 25 min to spare. We love CAVA as we've had Cava in NY, NC, MD & more so we are familiar with the process and know what we like. The falafel is a -5 stars as it was dry and overcooked. I'm not sure if it was because it was from the bottom and last couple but yuck. The sauces were good and the hummus. I also enjoyed my rice so everything else was solid just the falafel was WAY OFF ..

just such bad freaking attitudes. we ordered on the app and went through the drive through to pick it up and omg the attitude! you'd think i pulled up to their home and asked them to make me a cava bowl. not only that, they forgot the pita and the drinks. they closed the window and we just waited there & finally she was like "uh are you missing something??" like yes babe we are. that's what sucks most about forney, the attitudes. i've worked customer service and fast food, there are bad days but goodness you don't have to be so freaking rude for no reason, especially if i go out of my way to be nice.

Food is great! I love the digital drive through. I absolutely love the pita chips. Staff at this area are very welcoming. Most cavas have that. When we do eat inside, it lacks the warmth feeling but it's clean.

The picture doesn't do it any justice...definitely looks so much better in person lol. First time trying cava and omg, I loved it!!! The food and the service I received were great. I can't wait to go back.

Delicious food, HORRIBLE quality control. We have door dashed from this location at least 10 times in the last 2 months. We have gotten the correct food 2 of those times. Something is ALWAYS missing and this time our favorite sauces were missing. We have given them chance after chance, but we will no longer use them. Be aware!!!

I came in on a Thursday afternoon, this was my first time ever going to a cava. All the options were very overwhelming, but the sweet girl who took my order took time to explain everything and offer suggestions. I will be definitely coming back to this location. This girl made my experience so great, the food is phenomenal, but the service is even better! I didn't catch her name, I would include it if I did, but she had on these adorable Chanel earrings!

I pray that management gets this location together! My wife and I have always wanted healthier options in Forney and Cava was a solution but placing high school in the facility to operate the location could be detrimental. We weren't greeted when entering the line, my wife expressed the visit being our first and the employee offered no assistance for ordering; the young lady just stood there with a response of, "Oh." I don't blame the kids for acting like children but I would think they would have an adult manager on shift to address these issues, knowing that it's a new location and must work out concerns. We will visit this location again in hopes of better service but definitely not a third if we experience the same poor service. It's a shame too because the healthier food option if definitely what Forney needs!

This place is so good. I've gone twice and I just learned about this maybe a week ago. The staff were friendly and boy do they pile on the toppings unlike another restaurant I know. The food is delicious and healthy!!!!!! This is my new go- to place!

Excellent service! Every time I come in, they take good care of my order and I'm a frequent customer. Try the harissa avocado with the braised lamb - it is mindblowing!

We have always loved the food from Cava until this last experience. We ordered on the app for a pickup time. Got there and it wasn't ready- waiting in their digital drive up line for twenty minutes and still wasn't ready. And not like it was busy. Three people inside and one car in front of me. And it's Forney. Come on. Got home only to find our pita wrap was DRENCHED in sauce and folded like a taco. Its was disgusting. The pita was cold. And the meat was sub par. Tried calling to speak to someone- no one would answer after my three attempts so here I am. 2/10 on this location.

Food and flavor was amazing!! Service was amazing, while I waited they offered me a drink!! It was so clean inside and the outdoor space was super cute!

Terrible service and Horrible food. Wife got the falafel and it was sticky and chewy in the middle

The customer service and food were amazing. Summer came around to check on us. The ambiance was nice.

Nah. Maybe everything has gotten more expensive, but it is hard for me to pay for the food here when many other options exist.

Really really like this place. Friendly and helpful staff, high quality, fresh ingredients, bright flavors with healthy options. What's not to like?

Great food, great service, clean restaurant. So happy to have this place in the neighborhood!

The proportions for this order are considerably smaller than my previous orders. Since I completed an online order in the app I was not there to see them prepare my order, hence the smaller portion.

I love CAVA the food is wonderful, something new and fresh!! My only reason for not giving 5 stars is the service. We have been here in line for one hours. Totally understand the rush of a new restaurant and extra people coming to try the food. However management should take that into consideration in staffing. The ambiance is fine the seating is not great.

The Falafel was overcooked , broken, hard and there were only three pieces. I paid for an extra serving of hummus and didn't receive it. the man at the window is rude and doesn't appear to enjoy his job. The drive thru pick up orders are always lacking items. No one ever answers the phone. this location needs better management, or it will not last.

I think I was the first person to walk in today. Showed up as they were opening. Everyone that I interacted with was extremely pleasant and eager to help. I ended up taking the food to go and ate it ate home. It was delicious. The only thing I was concerned about was that there wasn't a tip option and I didn't have any cash. Other than that I think y'all did a great job with the opening!! Keep it up!!!!

Good high-quality food and drink station had many options. Eat inside. It's sadly small but it had clean tables and friendly team members. We will go again. Just don't understand why the dining area is so small.

Decided to try for the first time. Great customer service. Excellent food. Will definitely come back again!

Ms.Olga is patient,kind and very knowledgeable on the food and sources. She deserves a 10 stars. She was soo nice best experience in Forney in forever. Location is always clean and entire staff is always just as kind as Ms.Olga. Happy Cava is In Forney

FAKE Mediterranean. Real Mediterranean use olive oil, not seed oils or olive oil blends. It makes a noticeable difference and it's just that simple.

Tyrina gave excellent service. Her demeanor was pleasant and welcoming! She was patient and didn't mind giving suggestions! She made it a pleasant experience! Thank you!

It was very yummy, and there were TONS of options. I got to really pile the veggies on, and they were not stingy like a lot of other places can be. They had good drink options, with lots of those fun teas/lemonades/flavored waters. The inside did however have the same vibe as a subway, and I would rather go there with a bunch of friends than a date/family thing.

Haley at the mobile pickup window was excellent! Order was ready for pickup at promised time !

Nice new clean restaurant. But, it was freezing cold inside. So, we chose to eat on the patio. The line was a bit long. I went with the Greek Chicken Pita. My wife did a build your own with the same chicken. Both pitas were delicious. The portion size is generous (a lot of chicken). We decided to get pita chips and a dip to go along with the pitas. Everything was delicious. I did feel like the chips and dip were a little overpriced. Everyone was courteous and helpful. I wish it was a little more economical.

My husband and I went to Cava today for lunch. The staff was very helpful explaining the choices available. We both had a choice of a bowl mixture. I had two different greens and white rice as a base. Then I chose the lamb and honey spicy chicken. The lamb was tender and the honey chicken was spicy hot. I chose an eggplant mixture, pickled onions and red hummus to put on top. The drinks available are uniquely made. I had the speciality root beer. It was very good. We will go back.

The customer service was very friendly and professional. We went in on Saturday, December 23rd around 3:00pm. We enjoyed the food as it is an alternative to eating burgers and fried foods. Thank you for taking the time to explain the menu options and offering a free slice of pita bread for me to try.

I'm so glad this opened in Forney ! Mila and Olga were so pleasant and talked us through all of our choices . Food is delicious, they even got me to try something new . Friendly environment , def coming back .

I ordered online. I ordered one pita with just a few ingredients. I paid $2.49 to add avocado. I got home, and there was no avocado. So, I paid $14.61 for one pita and it was not what I ordered. I called the restaurant. They don't answer the phone or return calls. I won't go back.

It's so nice to have such a unique choice in Forney. The food is delicious and the service is friendly and quick. Think of this place like Mediterranean subway. You pick what you want to put in a bowl or a wrap. Yum, yum!