CAVA

Update: I consider myself a regular customer now. Still enjoying the variety, vibe and atmosphere. Highly recommend. 1st time Visitor: Blown away with the variety of healthy options. My bowl was absolutely delicious & filling. Every morsel was a burst of flavor and fresh. Excellent customer service. I will definitely return.😋

We had a scrumptious lunch at Cava. The staff were super friendly and accommodating. My grilled chicken bowl with rice - avocado was outstanding. The pita chips and dips were so yummy. Highly recommend and we will definitely be back.

This is the worse Cava location ever! Every time I TRYYYY to give them a chance it gets worse and worse. I ordered my 20mins before arrive to be ready at 8:45pm. I arrived at 8:46pm and me and other customers are waiting by the pick up area to be told “Yall we haven’t started your order but we are about to” the girl had 5+ order lids in her hand to make. As I watched her make mine from a far I seen that she put the smallest ingredient of everything and barely any lettuce and the bowl was half empty. She bagged my bowl and put it to the side and when I asked her if that was mine said said “yeah” I asked if she could add more lettuce and she looked annoyed. Then I noticed she never put my free pita on top and when I attached for that she was also annoyed. When I got home I noticed ALLLLL the lettuce I had from bottom to top was old and wilted and I was missing ingredients. My meal was $21 but not worth its at all. This location is always understaffed, the ingredients are always messy and the service SUCKS. Just don’t go to this one

This new fast causal restaurant on Freret is such a treat. The staff is lovely! Marley was particularly helpful in helping me figure out what I wanted to order for my first time there. The food is flavorful and service is extremely quick. A bonus are the great lemonades options as drinks!

I spent $40 on my order, only to receive a bowl with just rice and sauce. None of the other items I paid for were included. I didn’t even order right before closing at 10 PM—I placed my order at 8 PM, so there’s no excuse for this.

Highly dissatisfied with the food I ordered. The pita literally had a spoon full of topping on it and the service was pretty horrible. Requested a refund and I can only pray next time someone orders this, it isn’t THIS BAD!

This location is ruining Cava’s reputation . I placed a pick up order and none of the dips or sauces I added were in my meal. They completely forgot my dressing and the portion of chicken is nonexistent. I was excited for this location to open but every time I order from here, it’s subpar service. Get new staff that can actually read and follow directions. This is annoying.

The Feret location was absolutely amazing super clean and so welcoming! 🌟 Savanna and her team were incredibly kind and accommodating. They even let me try some of the new menu items, which was such a thoughtful touch. Everyone was friendly and helpful from start to finish. You truly have a wonderful team at this location!- Amber