Rosalee Gates
Google
Overcharge a $1tax for a Ancient grain salad. I was asked to email the description of my order. I responded 3 days ago. Nothing. Ben whoever you are, why did you email me for nothing?
Feb 20, 2023, 8:22 PM EST
Hi
Thank you for reaching out! We want each and every customer visit to be a great one and are sorry to hear about your order experience. I would love to make this right, but unfortunately, I need more information regarding this order. Could you please share with us the email associated with this order or the order confirmation number (which can be found on your email confirmation) so we can look into this with our team? If this was an in-store order, please share the following details:
Location visited:
Date of visit:
Time of visit:
Purchase total:
Method of payment (ex: cash, credit, Apple Pay, etc.):
Last 4 digits of the credit card used:
Thank you and looking forward to hearing back soon so we can assist you further!
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All the best,
Ben Y
CAVA