Cayo Exclusive Resort & Spa

This was my first time in Crete. The Staff from Cayo Exclusive Hotels made our stay awesome. Everyone so kind und made us feel like home. Such a hospitable place. We are very thankful to everyone that contributed and make our stay unforgettable. Very clean, the breakfast incredibly tasty with an awesome view. So, if u have the possibility to book this hotel, don’t think twice. You won’t regret it 🤍

Cayo Exclusive Resort & Spa ia a beautiful Hotel. Although we arrived after 1am Alex at reception made us feel welcome and showed us to our room where there was fruit, baklava water and a bottle of wine. ||We had an Executive room with private pool which was a bit chilly but had beautiful views across to Spinalonga Island. A lovely private place to relax and unwind. We were in room 208 and had sun on our terrace until around noon.||The staff deserve special mention who without exception went out of their way to make our stay as comfortable and memorable as possible. The level of service was consistently outstanding.||The food was very good. Breakfasts were generous, with plenty of variety, We were on a bed & breakfast basis but had a couple of meals in the hotel for lunch and dinner. We also ate in a couple of restaurants in nearby Plaka where there is plenty of choice of lovely bars and restaurants. This is a short walk down the hill but a shuttle is available if required where you can also find the private beach and beach bar.||We could not fault this hotel and can hopefully return at some point in the future!!

We had an amazing time at Cayo with our infant. The room was stunning, so much space, well designed and the pool was delightful. The twice daily cleaning was exceptional. They left little treats in our, loads of water and kept the place immaculate. We had half board, the buffet breakast and dinner were great. It varies pretty much every day for dinner and some off the dishes were delicious. They alwsy had a lovely grilled fish or meat and loads of sides. They keep everything well stocked, have delicious oils and sides. The breakfast was wonderful, so much choice, from a menu or the various buffet choices. I've been to a fair few buffets and this was high up there. The drinks and the cocktail bar were grear for a drink. It has great wine menu with some lovely choices. The pool areas are well spaced and relaxing. It's a short walk into to town which is small but has a nice few restaurants. My wife did have a massage which she said was just okay and it was expensive so that was probably the only downside. I would certainly recommend Cayo as a stunning hotel where you can enjoy a little bit of luxury.

We’ve had an excellent 5 night stay here. The hotel is superb and very peaceful at the end of the season. The rooms are top notch and we had an executive suite with private pool which was definitely worth having (and paying for additional heating). Outstanding views and a lovely walk down into Plaka where there are plenty of excellent restaurants to sample. For the full experience, hire a car to explore Elounda, Agios Nikolaos and some stunning beaches. Staff are all very friendly and attentive, so can highly recommend a stay here.

Well, what can I say about this beautiful hotel. It's my 2nd time to visit this year, first time with my husband and kids and second time with my mum and we were welcomed back like family. The views from this beautiful hotel are only matched by the warmth of the staff. Don't be fooled by the calm, laid-back atmosphere. This hotel runs like clockwork. Breakfast is a highlight with beautiful food and warm staff, a special thank you to Margarita for her kindness to myself and my mum each morning. Thank you too to all the staff, but special mentions for Saimira in housekeeping, Dana in reception and our darling Mythos, who is more than just a wonderful employee, she's a wonderful person. We will all definitely return at least once next year, but hopefully twice!!!

Modern , beautiful hotel in the hills of Plaka. |Hotel and rooms , spotlessly clean. Lovely rooms , I think all with a pool . Beautiful bedding , changed regularly and towels changed twice a day . |I really enjoyed the buffet food. A different menu every night . The only fault I can find is that the food could have been hotter. But I have found this in many European restaurants.|All the staff were so friendly, nothing was too much trouble for them . |The village of Plaka is a delight . Small with lovely restaurants, bars and shops . |It’s within walking distance, although the hotel will shuttle you up and down with no problem. |Would love to go back again.

This was our second visit and we were glad we made the decision to return. We stayed in an executive room which was spotlessly clean. The room was very comfortable, with plenty of space. Apart from sleeping, we spent most of the time outside on our balcony/patio area and making use of the brilliant infinity pool. The views from the rooms and from the hotel in general are incredible, and if you are looking to swtich off, and relax, this is the place to be. ||We had breakfast included. The choice at the buffet is incredible and you can also order eggs from a menu, these are cooked by the kitchen and brought to your table. We also had lunch in the Sage and Thyme restaurant 4 or 5 times, which is in a fantastic position by the pool. The quality of the food is excellent at Sage and Thyme, but the restaurants in Plaka are a good alternative if you're looking to get out of the hotel for an hour. A special mention for Margarita, who looked after us at breakfast and lunchtime. Her warm welcome and attention to detail helped make our holiday a special experience. In general the staff do a fantastic job.||We ate out in the evening in Plaka and Elounda. The taxi to Elound is 11 Euros. We often returned to the hotel to enjoy the Veranda bar. It was quite quiet on some nights, but the music choice was good, and the seating area consists of big comfy sofas and chairs, and with Spinalonga a short distance away, it felt very exclsuive.||We had a few issues during our stay, which were quickly and professionally handled to our satisfaction, and the guest relations and reception team did all they could to put things right as quickly as possible. ||We will be back for sure.

The hotel has many strengths, the first and most important of which is the staff. Everything is done with a smile and a genuine desire to help with anything that would make your stay at the hotel and in Crete wonderful. We booked a room for a couple and a teenage girl. The room is one of the largest you can find under the "double room" category—43 square meters, with a small, separate sleeping area for the teenager, a walk-in closet, a balcony, and a private plunge pool. Of course, it also has an endless view of the bay, "Spinalonga Island," and the Venetian fortress. The design is innovative, but the kind that helps you relax, with attention to detail and comfort. Additionally, every evening, the staff makes sure to leave us small surprises, sometimes baklava, sometimes Turkish delight, and sometimes chocolate balls. The hotel is on a hillside, a five-minute slow walk to a private beach (of course, there is a shuttle from the hotel to the beach and back, a call away and whenever needed). The beach has large pebbles, but they aren't the kind that prevent you from relaxing, moving around, and walking freely in the water. In addition, because it's a bay, the water is completely calm with no waves, and it's absolutely crystal clear. The hotel has 3 pools, and even when it's completely full (around 100 rooms), the sense of privacy is maintained. In summary, a dream vacation at an amazing, beautiful hotel with a wonderful staff. The only thing to regret is, that our vacation will end within a few days.