Cayo Exclusive Resort & Spa

The hotel has many strengths, the first and most important of which is the staff. Everything is done with a smile and a genuine desire to help with anything that would make your stay at the hotel and in Crete wonderful. We booked a room for a couple and a teenage girl. The room is one of the largest you can find under the "double room" category—43 square meters, with a small, separate sleeping area for the teenager, a walk-in closet, a balcony, and a private plunge pool. Of course, it also has an endless view of the bay, "Spinalonga Island," and the Venetian fortress. The design is innovative, but the kind that helps you relax, with attention to detail and comfort. Additionally, every evening, the staff makes sure to leave us small surprises, sometimes baklava, sometimes Turkish delight, and sometimes chocolate balls. The hotel is on a hillside, a five-minute slow walk to a private beach (of course, there is a shuttle from the hotel to the beach and back, a call away and whenever needed). The beach has large pebbles, but they aren't the kind that prevent you from relaxing, moving around, and walking freely in the water. In addition, because it's a bay, the water is completely calm with no waves, and it's absolutely crystal clear. The hotel has 3 pools, and even when it's completely full (around 100 rooms), the sense of privacy is maintained. In summary, a dream vacation at an amazing, beautiful hotel with a wonderful staff. The only thing to regret is, that our vacation will end within a few days.

My mum and I stayed at Cayo Resort for 7 nights. I'd already stayed in Plaka a few years ago so knew it was a lovely location. We weren't disappointed in our stay at Cayo. ||We had a very friendly welcome and first impressions of the hotel very good. All the staff were so helpful and nothing was too much trouble. Myrto was very helpful, as were all her colleagues, all the drivers that would pick up from the town in the evening (George was great and all his colleagues), staff in the breakfast buffet, housekeeping and the man who ran the bar at the pool by the gym. ||Hotel room was lovely (Superior Room – Private Pool – Sea View). Perfect size for the 2 of us and the outside space with the pool was heavenly with a wonderful view of the sea and Spinalonga. Absolutely immaculate decor and a lovely relaxed colour palate. Beds were comfortable. ||All the grounds of the hotel are immaculate and beautifully landscaped. It was never difficult to get a sun lounger around one of the pools which definitely made it easy to relax. ||Breakfast was superb. Lovely choice with some local produce and great service too. The freshly squeezed orange juice was very tasty every morning. ||The hotel arranged for us to take a speedboat over to Spinalonga which worked perfectly. We didn't do any other trips out as the hotel was so relaxing. ||Overall, a really great luxury hotel which we would recommend to others and hopefully we will return to one day.

Many times to Crete but the first time to Cayo and it definitely won’t be the last!!|From the moment we checked in to check out everything was Excellent. The food was delicious and fresh and the entertainment was fun.|We visited the Spa on several occasions where we had the luxury of the Spa facilities private to ourselves, a great way to come in out of the warm winds. Jean was extremely welcoming and professional with a great suggestion of the many treatments on offer. Chris and Eleni were excellent therapists finding exactly what we needed try the Cretan warm oil massage amazing. Thank you Cayo for the honeymoon holiday we needed. We will return for our anniversary.

We were a couple with a 9year old girl. What an amazing hotel, amazing service, perfect location with great food in the hotel and perfect local restaurants outside. The beach is beautiful (we took a private Greek boat tour arranged by the hotel) that was amazing (we swam in the deep water and our daughter even got to catch some fish! Thank you George from Merakiscruises.gr!!) the rooms are perfect with a private pool and the hotel has 3 more pools that also feels very private with great bars) ||And don't forget the Spa! We had massages and facials (thank you Kostas and Eleni) and thy even has 20 kids massages that our daughter enjoyed very much.

A little late with our review as we stayed at Cayo the beginning of June but the memories are still fresh in our minds. From the moment we arrived we had the most wonderful holiday; the whole team were so welcoming and professional. We were treated to an upgrade, the room was beautifully furnished and enormous, coupled with the private pool and terrace overlooking Spinalonga Island, there was nothing we could fault. We had breakfast included which was lovely, a great selection of hot and cold food and very tasty. Plaka is only a short stroll away with plenty of great places to eat to. We were looking for a relaxing holiday in a beautiful location and that's exactly what we got. Would not hesitate to recommend and we will definitely be back. Thank you to all of the Cayo Team xx

Wonderfull resort. Reception and concierge staff was super helpful for us. Restaurant staff was also very attentive. Delicious breakfast and dinner. A la carte restaurant menu was world class. At the beach not always available sun beds. The manager at the Stone Beach bar was involved and proactive but some employees insufficiently trained. Even with this minor challenges the overall experience was nothing short of extraordinary. A venue build and serviced with the guests in mind. Thank you!

We stayed at the hotel for a marriage proposal I made to my wife. The location was amazing, the hotel itself very beautiful, and the staff extremely accommodating.||The only points I would mention as negatives are: in the welcome offer, while there was wine in the room, there was no wine opener, which I considered an oversight. Also, during check-out, the guest relations lady asked if we wanted lunch boxes with breakfast since we were leaving early in the morning, which I thought was a very nice gesture. However, when we checked out, the lunch boxes were not ready, and the staff seemed unaware, which I saw as a communication issue. Lastly, the staff member who handled our check-out didn’t ask how our stay was, which I also consider a shortcoming.||Overall, it was a very beautiful experience and the staff were generally very helpful. The points I mentioned are minor details, but I believe they are important for reaching excellence. I would like to sincerely thank the staff who helped me organize such an important moment in my life, and especially Maria for her outstanding service during the private dinner.

We stayed at Cayo Hotel in Crete for 8 nights as a family of five, booking the Family Retreat Room with a private pool. The room was very spacious, with a separate living room perfect for families. The hotel offers breathtaking views and nice pools with plenty of activities to keep everyone busy. The staff were very friendly, and time just flew by during our stay. The only downside was the limited room service menu, but otherwise it was a perfect stay. While we usually stay at Mandarin Oriental in Costa Navarino and Four Seasons Astir Palace, and this isn’t at quite the same level of service or luxury and of course a fraction of the cost...setting the right expectations will ensure you have a wonderful time here.