Cedars-Sinai Medical Center

About 25 days ago, I was admitted to Presbyterian Hollywood Medical Center, which was a truly awful experience. They didn’t even have a hepatologist available to see me, and the GI doctor kept repeating “I don’t know” regarding my symptoms. In the end, he misdiagnosed me. Now, I would like to sincerely thank all the amazing staff at Cedars-Sinai. The care I received there was truly exceptional. The nurses — especially Lilia, Nate, and Andrea — were incredibly kind, compassionate, and supportive throughout my stay. I am deeply grateful to Dr. Sikavi for his accurate diagnosis and professional care. My heartfelt thanks also go to Dr. Daniel Chapman for his support and kindness. And a very special thanks to the liver biopsy team — they were outstanding and performed the procedure so smoothly and quickly that I hardly felt a thing. I truly appreciate every single member of the team for their dedication and kindness. Cedars-Sinai is truly the best .

Most of the staff are good. There's a few small percentage that ruined it. I had a clinical partner refuse to give me a caterer, causing me to fall off the hospital bed. I even had a nurse get mad at me everyday cause my heart monitor died like it's my fault. The staff is overworked so you won't get as much care as you should. Like any medical hospital. Not all are perfect. I wish my experience was better. They got me to survive so I'm glad for it. But the neglect and infections I had ruined my experience and the small percentage of mistreatment didn't help.

Had my first baby here and was very disappointed. Front desk staff were rude and uninterested (one just sat on her phone the whole time) and this set the tone for the rest of the stay. The bathroom in my room had not been cleaned and there was blood everywhere. They did come in to clean it but how was this not addressed before I got into the room? The nurse I had did a poor job communicating about what was happening to me, and I had to keep asking what was going on which in the middle of contractions is not fun. She also responded to my questions with comments like “oh, I don’t know”, and “I’ve never used this machine before”…..what?! Don’t tell a first time mom that who is already internally panicking lol. The charge nurse though and resident that delivered my baby were awesome which is why this is 3 stars not less.

I have to believe the review from 4 days ago from the man who said his brother died because of this emergency room. I was at Cedars last week for a few tests in 3 different buildings. It was like a 7 hour ordeal/runaround. Everywhere I went, the employees were saying "we are short of help, they are pulling our workers to the emergency room today" and "Emergency is crazy this week, it's very stressful". In the middle of one of my tests the nurse had to leave because "they need my to run over to Emergency, someone else will eventually come in here to finish your test". More waiting. What a crazy place. Avoid. I will in the future. Apparently they play whack-a-mole with their employees and patients. Everyone should get the same care at a hospital on any given day, it should not be a take-your-chances situation just praying that you came in on the right day when things are normal. You don't want to get your medical care at a place where the employees are sweating and complaining that it's just too much.

I can’t say enough good things about my experience with Dr. Hurst. During our first visit, he explained my diagnosis and treatment protocol. He immediately had his team call me with information related appointment scheduling prior to surgery a week later. Surgery day,Dr. Ronald Hurst saved my life with his incredible, and thorough surgical skills removing a breast mass, plus during the procedure he received a call from nuclear medicine advising him that the cancer had spread to the lymph nodes; which he was able to remove also. It’s because Dr. Hurst ordered a procedure the morning of surgery, that included additional scans they were able to contact him during my surgery, thus truly giving me a fighting chance. Dr Hurst and his wonderful and responsive team made this very frightening experience a lot easier. My Family and I thank you Dr. Hurst for all of your help. I have a ways to go, but because of my positive experience with Dr. Hurst I believe I can make it through what is to come. Sincerely, Gloria Kirkendolph

Cedars-Sinai Medical Center, a nonprofit institution boasting over 900 beds, is at the forefront of healthcare in California. The Cedars-Sinai Health System, which includes the hospital, boasts a formidable staff of over 2,000 physicians and 10,000 employees, supplemented by a dedicated team of 2,000 volunteers and over 40 community groups. My recent visit to this hospital, prompted by my father's admission to the ICU, left me deeply impressed by the exceptional quality of staff, the efficient system in place, and the cutting-edge equipment available. It comes as no surprise that Cedars-Sinai is recognized as California's premier hospital system. 4/4/2024 update What deeply impressed me about Cedars-Sinai, beyond its state-of-the-art facilities and medical equipment, was the genuine kindness and professionalism displayed by the attending staff, particularly the nurses assigned to my father's ICU. Their compassion and service extended not only to patients but also to families. From their comforting words to small gestures like providing toothbrushes, toothpaste, and hot tea, they went above and beyond to meet our needs. Additionally, playing relaxing and spiritual music in the room and maintaining cleanliness added to the organized and caring atmosphere. These acts exemplify their dedication to respecting and serving humanity, especially those facing agony and sorrow. During my time there, I felt surrounded by angels, particularly during the Easter season. Services like the chaplain service, administered by Fr. John Sigler, and the provision of the Sacrament of the Sick for my father brought me immense happiness and comfort. The granting of a plenary indulgence for my father was a profound blessing. Furthermore, I was pleasantly surprised to learn that a social worker would continue to support us for 13 months after my father's passing. I would like to express my gratitude to some of the staff members who left a lasting impression with their support: Jean, Charlene, Hailey, SOL, and Laura and Eileen, the hospice nurse. Their care and dedication made a difficult time more bearable.

Can’t even get seen even for an emergency in their ER because they are so overflowed without the staff. 5.5-6 hour wait time for a possible vascular occlusion, I ended up leaving and going home as after 3 hours and at midnight it seemed better for me to go get some sleep due to my growing anxiety without timely care.. the nurse even told me it would be best to be seen asap for this ..but I couldn’t be seen asap. Choose another hospital

I delivered my first child at this hospital and I still speak highly of my experience in labor and delivery. I had phenomenal OB care and felt heard and seen throughout my entire pregnancy. Dr Kelly Joy was so kind and thorough I am elated that we shared our pregnancy journey together. Paola holds a special place in my heart. She is a true angel sent from God to help me deliver my baby I want to share with you a message I sent her today as we approach my baby's first birthday Good morning Paola, I pray this message finds you well. You delivered our baby girl, Sanai, on August 16, 2024, and we just wanted to take a moment to say thank you. You truly elevated our entire delivery experience—words can't express how much we appreciate you and all that you do. Sanai is doing wonderfully, and we are so thankful for your role in bringing her safely into this world. Your job is far from easy, yet you carry it out with such grace, strength, and compassion. God bless you for being so amazing at what you do. We continue to pray that God has been kind to you, just as you were kind to us during one of the most important moments of our lives.

This review is long overdue I have nothing but good things to say about Cedars Sinai Hospital. Unfortunately for me I've been sick on & off since December 2024 and was recently hospitalized 4/17 /25. The care I have received has been more than 5 stars from the Pullmonary Team of Dr. Jordan Rees, Dr. S Eshaghian Cardiology to Thoracic Surgeon Dr. Harmik Soukiaisian. The care and communication with me has been so overwhelmingly positive The nurses I have had the good fortune to have had not a bad one in the entire bunch and I'm speaking about several hospitalizations The only negative I will say comes from Cedars HR people because I have tried over and over to give them all excellent reviews and they don't make it easy. So please, whatever bad or negative reviews you read here , please ignore because I am not easy and very picky and everyone from check in people to good services to cleaning teams and above are amazing I can't thank them all enough

0636 i had to get a INJECTION for osteoperosis in a lab and got charged as an hospital outpation / facility fee over $22000! they coded it as an infusion and my Blue shield PPo portion is over$5000! i was never told by the Dr that his office is part of cedar sinai and i would be charged as a hospital patient. :(

I think I might write 2 different reviews, because my daughter's doctors were amazing. The whole neurosurgery team (Dr. Tuchman and Dr. Danielpour) did an amazing job on an extremely difficult neurosurgical procedure. Our daughter's surgery was one of the last to be completed, so Dr. Tuchman did not come to talk to us until around 9:30 PM to give us the good news that everything went as planned, but he felt that she would benefit from being in ICU overnight. However, after that was when amazing and 5 star to a disaster. No one came to get my wife and I to tell us where to go, or to connect us with Emily. I had to go search and found a kind nurse who took the time to find out where she was and to escort us to her room (which was very professional on his part). When we got there we asked where her things were and they said, that they would be sent up from recovery, since she was taken straight up to ICU instead of to recovery. Understand inside her bags were her clothes including a most precious Little Mermaid shirt, pants, but most importantly her leg braces that cost over $2,000. and her custom shoes that cost $200. Next day we asked about them, and got, "oh they will bring them to her room after she moves from ICU." Then the weekend and no progress on the missing items. In the meantime she has a handful of incidents where she needed a nurse and waited over 45 minutes to get help in her room. Finally on Tuesday a security guard came and took a report. She has now been transferred to a rehab center and still no shoes and braces. This is inexcusable. Like many who have commented. Cedars has been the best hospital in the past, but many of the nursing personnel just don't seem as committed as they used to be. I saw one nurse who every time I walked by his nursing station he was surfing the internet! This hospital saved my life and our neurosurgeons are some of the best in the world, but a hospital should be able to handle keeping someone's personal items with them!

Went here 2 months ago. Dr Dennis Tang was my sinus surgeon. He did so many sinus procedures on me. A genius surgeon is what he is. This was my 3rd sinus surgery. 2 prior surgeries from another surgeon. But when he finished. I could finally breathe. He even held my hand before being put to sleep. The hospital is clean and friendly staff. It's a large hospital so sometimes you need to be directed on where to go. We had a map. My husband really enjoyed the cafeteria. Good food while he was waiting. Well if you need sinus surgery Dr Tang is the doctor to see. And a nice hospital too!

Cedars-Sinai has some truly exceptional doctors, but their ER triage system leaves much to be desired. The wait times are among the longest I've experienced at any hospital, and the delays can have serious consequences. During one visit, I endured significant suffering while waiting to be seen--only to be admitted as an emergency case, at which point I was told I had nearly died. I've unfortunately faced similar situations with my children as well. To be clear, the quality of care once you're admitted is excellent, and I deeply respect the medical staff. But the challenge lies in getting to that point. Rather than improving efficiency, they've opted to expand the waiting area--repurposing the car entrance to accommodate the overflow of patients--while continuing to cite a lack of available rooms as the reason for delays. It's deeply concerning, and I hope Cedars-Sinai takes meaningful steps to improve their emergency intake process.noura4

DISCLAIMER. Hospitals S-U-C-K. Even the best of the best do. So do the doctors, the nurses, the staff and so does the healthcare system itself. A-N-Y-W-H-E-R-E in the world. You think getting healthcare in Canada or wherever will be just all around waaay better than in the states? God Bless You. My wife and I stayed at Cedars for 4 days and 5 nights for delivery, maternity and pediatric care. We had so many negative experiences along the way that should we chose to make it the focal point of our review, we would have rated it one star or like some reviews say, if I could give it a negative star I would. But my wife and my baby are home safe and for that I am grateful. Now to the negatives. DO NOT TRUST ANYONE. DOCTORS, NURSES, anyone. Nurses work weird hours and around the clock here. It's a pretty gruelling job. They don't get compensated fairly comapred to the doctors. Most just try to survive another day. Therefore you won't meet many of them who will genuinely care for you and your baby. Thankfully we have witnessed exceptions! So.. if the nurse says something, don't take it as an order. Be critcal, ask questions, push back. They make mistakes. More than you think they do. Same with the doctors. Yes they had to go thru hell and high water to be where they are and yes they are constantly trained to avoid mistakes. But.. they are limited on time per patient.. Time your next visit. You'll be lucky if you get 15 minutes. 7-10 is the industry standard. They are burdened with LOTS of paperwork, they have to deal with 20 to 50 patients a day. They will not remember you much. Be your own advocate. Yes be that annoying Google doctor. If you are a visitor and leaving the hospital and with the intention to come back. ALWAYS HAVE YOUR ID ON YOU. Get a laynard if you are staying over a couple of nights. Some security guys are pretty lax and will let you in no problem but some are very strict and turn you away no hesitation. FOOD. Room food is pretty ok. But the cafeteria food is pretty dope! I loved my mushroom burger! It would top quite a few mushroom burgers you can get aroubd the city. And the fact it was the hospital cafeteria completely blows my mind. The Starbucks neighbors the cafeteria and it is very efficient and tastes just as good (hello there that Anaheim starbucks -- you suck). Rooms. Delivery rooms are ok. Some have the view some don't. There is a bathroom with a shower. And there is a retractable couch that turns into a bed for the husband. Some have a bathtub. Maternity rooms are MUCH smaller and NOT designed for dad's presence. Guerin Children unit is a VERY unit. Stayed there for pediatrician care and it was very nice. But nurses and doctors didnt differ that much.

I had to get an MRI and this is where I had to get it. Walking in you can get a bit overwhelmed. The lobby is fantastic. Open, busy and plenty of seating. I wasn't sure where to go so I walked to the front/help desk. The lady that I spoke to was very friendly and helpful. I was a little early so I took a seat. When it was time for my procedure, the nurse that I worked with was very patient. If you've never had an MRI before it can be a bit unsettling. 45 minutes sitting still in a loud tube is not my idea of a good time. Everything worked out fine. The care I received from CSMC was A+. No complaints. Hopefully I won't have to go back, but if I do I'm ok with it.

Worst Customer Service Systems!! I love the Cedars doctors I've seen, but the business and technology interface sucks big time. My-CS Link has no customer service chat function. I needed to add a provider to my team and the only customer service option was to call Cedars' main phone line. THEY NEVER ANSWER THE PHONE. I listened to endless Mozart hold music and every now and then a recording came on and ask if I'd like to press pound to receive a call back rather than continue waiting. I kept pressing pound and nothing happens, just more hold music. People who manage the call center and web customer interface, please do better in aligning with the excellence and professionalism of the medical professionals.

My mother is a kidney transplant donee in the Cedars Sinai Kidney Transplant Program. She received a kidney this year, 2024. The Cedars Sinai Transplant Team is excellent! The program facilitators, doctors, medical assitants, specialists, administrators, ... everyone has been exceptional! Everyone we've encountered is professional, extremely knowledgeable, highly efficient & competent, & are always able to remain patient & compassionate with every patient! The people are wonderful here! Transplant surgeons were excellent; it was a successful procedure, with no complications or any issues. Post surgery was spent 1 week in the Hospital. Hospital medical team was helpful & attentive. The room was private & very comfortable. The Transplant Team is extremely experienced & conscientious. During the post-operative recovery the Transplant Team goes out of their way to ensure of the patients greatest comfort & success. The Transplant Team doctors closely monitor the recovery. Being completely thorough, they've ordered additional medical tests to make sure everything continues proceeding well. The Cedars Sinai medical facility is extensive; it communicates extremely effectively to cooperate & coordinate medical services between Transplants, Imaging, Pharmacy, Emergency Room, & Hospital departments. They operate very efficiently & effectively. My family & I are very impressed with the Cedar Sinai medical center & every department with which we've been in contact. Thank You, Cedars Sinai Team! You made a life changing, positive impact on our family. Please continue your wonderful care & service!

The ER is okay. Based on my last stay I would not want to stay there anymore. They would have to improve some of the hygiene and safety standards before I would stay there again. Not to mention the food. It is inedible. Sorry Cedars. I used to love you.

Dr Attiyeh is a surgeon at Cedars Sinai. Dr. Attiyeh is competent, compassionate, calm, caring, knowledgeable, professional, responsive, and kind. And he even has a great sense of humor.. Dr. Marc Attiyeh is the epitome excellence. He embodies every good quality you could want in a surgeon. I feel fortunate that I was referred to him and that he was available to perform my surgery. I received superb care from Dr. Attiyeh and his entire team of outstanding medical professionals.

the worst hospital ever! I experience it for 6 month already! discharge my dad with the temperature 103

This place is a clown show.. They love to perform unnecessary test for the sole reason of billing the insurance companies.. I visited the ENT doctor and was charged additional for a procedure that I never agreed to.. A dear friend of mine had a lifetime diagnosis of a debilitating disease visit their Neurologist and after only 15 minutes of a consultation he told her he does not think she has what she was diagnosed with. Huh? Imagine the emotional impact that had on an individual!! He ordered some very expensive exotic tests and scans... Needless to say the tests didn't define much but they had a good billing cycle with insurance.... Beware of your labs! If you can afford to get your own labs done at Quest or Labcorp to ensure results are in line with their results...

Thank god for Cedars! They saved my live and my hand. I went in for a swollen thumb they caught a bad infection right away and got me into surgery almost immediately! Thank god and thanks to The amazing doctors I have all my fingers nothing spread! I used to go to Kaiser and it was a disaster thanks to them I have had 6 surgeries to repair damage they did! Wished I would have been with Cedars at that time!

Terrible customer support hotline. Needs to be improved. Hard to reach case management during the working hours.

What a terrible heartless staff! Emergency Room took 10 hours of wait during most agonizing pain paired with vomit and head ache! The staff at checking in is rude, and couldn't care less about your condition!

I went to the Cedars-Sinai Emergency Department in West Hollywood the morning of 5/13/25, arriving by ambulance while very sick. The care team got me in quickly and started labs, fluids, and medications right away. Dr. Gopalsami was incredibly thorough and responsive--initiating STAT imaging and arranging for me to be monitored closely in a quieter part of the ED. He was also warm and validating regarding the severity of my current symptoms, and how miserable I was feeling. One of the most heartening aspects of my experience was the team-based nursing approach. Even before I had an assigned nurse, every RN who passed by stepped in to help. That level of care was deeply appreciated. Once admitted for observation, the tone of care from the hospitalist team felt more procedural. While clinically appropriate, I noticed less emphasis on emotional check-ins or communication. When I asked about lab delays, I didn't feel my concerns were fully addressed. Additionally, having my personal belongings searched on admission was unexpected and a bit unsettling, as it hasn't been typical in my prior experiences within healthcare. That said, I remain incredibly grateful to the ED team--especially Dr. Gopalsami and the nurses--for their timely, compassionate, and clinically excellent care. - Isaac Berlin, FNP-C Be Well Berlin www.bewellberlin.com

Not very good care for patients. They didn't give us a decent room for us to stay in. They are unprepared unorganized!

It deeply pains me to write this review, especially considering how much I once trusted and admired Cedars-Sinai. In the past, I truly believed they had the best doctors, nurses, and care teams. When my father was tragically murdered, I felt they fought relentlessly to save him, and when I gave birth to my beautiful daughter, I was convinced I had the most capable and compassionate team by my side. But ten years later, after moving back to Los Angeles from Orange County, the difference is staggering. It's hard to ignore how far this institution has fallen, and frankly, it's terrifying to think that AI might soon be doing a better job than the current staff. The X-ray techs didn't secure me properly with the necessary protection, the nurses were downright lazy and dismissive, and the doctor I saw acted as if my health was more of a burden than a responsibility. What was even more shocking was the state of the hospital itself. The bathrooms were filthy, and there was zero privacy in what they refer to as "the pit" -- an area that's uncomfortably shared with registration. It felt like I had entered a third-world country where basic healthcare was an afterthought -- and yet, I've seen American doctors volunteering in other countries, offering better care with more compassion than what I experienced here. This wasn't just about a hospital being overwhelmed with patients. This was about a complete lack of professionalism, organization, sanitation, and, above all, compassion. The decline in quality care is not just noticeable -- it's staggering. Many of us who were there that day felt the same way: the cold indifference from the staff, the total disregard for patient dignity, and the overall lack of accountability. I once trusted Cedars-Sinai with my family's health, but now I dread the thought of returning. It's heartbreaking to witness such a dramatic decline in a place that once felt like the pinnacle of healthcare. Until major changes are made -- and a true commitment to patient care is restored -- I can no longer recommend this facility to anyone. P.S. If there's anything I can do to help bring back the original culture of Cedars-Sinai, please don't hesitate to let me know. It's absolutely critical for humanity to stay connected, to feel, to care, and to demonstrate our ability to deliver with compassion and purpose. Regrettably, it seems as though your team is falling short, and it's time to reassess how we can reestablish a truly supportive and impactful culture. If we the patients are there it's because we feel as though we need you, and we're trusting you with our health and our lives. Please do better because I know you can. Blessings

Thanks to Dr Makkar& Dr Wyman for performing a Total Onclusion PCI successfully on Mom Thanks to James, Lauren, Paul, Gretchen, Prince and the entire staff of Doctors, Specialists and Nurses for providing the most amazing & highest level of care in Cardiology ICU You are all Rockstars Thanks to our entire Family & Friends for all your powerful prayers & positive energies We truly are grateful and blessed

Do not use Cedars Sinai as your care provider unless you enjoy your appointments planned over a year ago being cancelled at the last minute and the only option being rescheduling for 5 months later. This has happened to me over five times this year, it is ridiculous. They need better calendar management or somebody who isn't a moron approving time off that impacts the livelihoods of patients. I have been with Cedars my whole life and I have nothing but deep regret. The way that affairs are handled is completely unprofessional, especially if the only times given to patients are times that are inconvenient for them because the next available date is in 2050. There needs to be an option where cancelled appointments can still be seen within the week because people plan for appointments well in advanced and rescheduling an issue to be addressed months later is medical neglect. After 2 decades of being a cedars patient I am switching my care over to UCLA. Even Kaiser wouldn't put up with these shenanigans. Moral of the story is: plan your appointment 2 years in advanced and call them to make sure it's still on or else they will cancel on you hours before your appointment begins.

I had an eye exam for contact lenses at Cedars-Sinai Vision Center. I was given trial lenses to wear to see how well the lenses fit. After wearing the trial lenses my right eye became infected. I looked at the contact lense case and the lense had expired! I never went back to Cedars-Sinai Vision Center! I found another eye doctor and she confirmed I had an infection. Before leaving Cedars-Sinai Vision Center, I was asked to pay $800 dollars. I explained that I gave the front desk my healthcare insurance card, and if I were to purchase the contact lenses my insurance would pay for the lenses. Also, my contact lense exam was also covered by my insurance. Some time later Cedars-Sinai Vision Center started harassing me for the $150 for the contact lense exam. I continued to explain that my healthcare vision plan would pay the $150 for the contact lense exam! Cedars-Sinai Vision Center finally told me that if I paid for the contact lenses with my insurance that they would charge me double -- a whopping $300! I was shocked. I called my vision plan provider and they agreed with the Vision Center! I was shocked. A healthcare provider told me about that scam a while back! I didn't want to use $300 of my benefits, so I charged the $150 on my credit card! Stay away from Cedars-Sinai Medical Center and its Vision Center!

My husband had a hip replacement surgery at Cedars-Sinai medical center. Dr Robert Klapper did the procedure and it was a success. The staff at the outpatient clinic is amazing. Friendly and helpful nurses and therapists. They all took great care of my husband who stayed overnight after his surgery. The hospital is huge and very clean. The restrooms were spotless so was all the Public areas. This review is for the Pavillion building. I also enjoyed the outdoor seating areas with a cup of coffee from Starbucks. It is very convenient to have a Starbucks on premises. No need to leave the hospital just to get coffee.

My mom recently had a procedure done here and I couldn't be happier with the care and treatment she received. We arrived at 5:30 per instructions for her procedure and by 6 they took her to the back and begin prepping. Her surgery was shorter than anticipated and the surgeon came out and told us how well it went. She was given excellent care during her overnight stay and even commented on how good the food was compared to typical hospitals. The doctor was with her through the whole process and the nurses were attentive and caring. Because of them the experience was less stressful for my mom and she left in good condition given the situation. I would definitely come to Cedars myself for surgical procedures and after what I saw I would come in with trust that everything will go well and I'll be treated compassionately.

Treat patients as humans not cattle respect privacy and follow the rules HIPPA. Don't put people with the trash cans rolling by and strangers staring at you. Nurses are nice but administration can't really care. There is a need for equality

Dr John Lee who works here is a totally joke. Not only not professional but using his title and big hospital name and make fake promises & lies to get girls. He had sex with my friend without her consent, also personal attack to her afterwards, my friend has to go to ER , she can't work & can't even function daily activities, and she needs to see therapist because of his behavior. We have to report him. People pls avoid this place and Dr John Lee, there are so many better options out there.

I would give it 5 stars just because of mr Rudy in emergency room. He was the kindest. Otherwise would be 0 Star since took more than 24 hrs for regular room and most nurses not attentive

We were so displeased and disappointed with the assigned nurse named Amanda during our stay. It was 9/30/24 morning shift.,emergency department. The lack of professionalism. She's very rude and the way she handled and talked to us as if she is not professional. I always believed that, there's always a nice way to say things. We were permitted by MD for 2 people to visit and stay with the patient due to multiple episodes of seizures and to continue monitor. She raised and yelled at us stating " we don't need too many people here". We know the protocol of the hospital but i know she knows why we are there. We tried ur best to get out of her/their way esp when they needed to do some test and assess the patient. All throughout her shift, she did nothing but to be rude to us!

Cedars Sinai are runninng a scam. They will take you in for fully covered procedures such as an annual physical and they will carefully sneak in services that are not covered by insurance without explicitly telling you, leading you to believe that is all part of the same visit that's covered. They will also try to keep you there longer so that they can bill for extra time. Don't be suprised if you receive exorbitant bills more than a month later. Even though my experience with the nurse was positive at the time, I can't help to think that they're all in on it, like used car salesmen. They also claim to be a non-profit while taking financial advantage of patients. Avoid this scam at all costs.

They are worse than Harbor UCLA medical center. Waited on a bed for almost 7 hours, a bed that was in a hallway.

‼ WARNING DON'T HAVE A BABY HERE They tricked us into getting a C-section. First off, I was put into a position of helping the nurse while my partner was pushing. Very odd, and must be a liability right? It was obvious they were short staffed. After two hours of pushing, the supervisor came in, introduced herself while my partner was having crazy pain, and asked in a zero-empethetic tone, 'what do you want me to do?' I was like, wtf!!!! We're like 'we don't know'. My partner just screaming ''what is that back pain!?' She leaves. Anither doctor who had come in and concluded she feels the baby is 'sunny side up' and verifies it with an ultrasound. They said our choices were, we could either get a C-section now or spend and hour attempting to turn the baby around (but if it didn't work, they would perform an emergency C-section). We chose the C-section, but really wanted to avoid this route bc my partner has blood pressure issues. Thankfully the baby was healthy, but my partner had to stay 3 extra days with intense supervision of life threatening high Bp levels. The next day I googled 'back pain during labor' and found this was typical symptom of 'sunny side up'. They could have diagnosed this much earlier, so they likely knew and didn't say anything. I mean, that supervisor probably went to school for 8 years, and I googled it in 1 minutes time. Just no excuse here. Cedars is supposed to be the best, but our first hand experience was far from that. C-sections cost much more natural births, so I'm sure they have a weekly quota to meet, kinda like cops need to give out a certain amount of tickets. In summary, Cedars is a soulless blood sucking corp and everyone working there are puppets to the game. Don't fall for the warm chocolate chip cookies, they're all about manipulating for numbers and can care less about mothers and newborns. It's a sad truth.

Hello I'm sincerely concerned about the patient care with lung transplants. It is my understanding that the administration can veto the medical staffs position on eligibilty. After being accepted for a lung transplant with years of blood test screenings expensive hotel stays & approval to proceed... A cold heartless group of administrators who do not know the patient shut down the procedure & take away the life & hope of the patient & his family. This happened after months of tests which all showed the transplant would be successful The family did not deserve this treatment which is clearly malpractice.

The care and the return of phone calls or texts. Motility department. I waited for four years for a procedure. And I was fired because they didn't return my calls so I said sounds like malpractice

I had a bad injury to my abdomen, abdominal wall and chest wall December 3, 2021. I could barely breath and speak, and couldn't eat, drink or go to the bathroom for 3 days. It left me in howling pain. My first visit here was December 6, 2021. The triage nurse I saw did not note concerns of damage to my chest and abdominal walls. I would mention this every visit to the ER, and each time it was minimized to just abdomen pain. They scheduled me a 6 hour wait for a CT. They denied me water because of the CT, but in the state of California you aren't supposed to drink or eat 3-4 hours before a CT, not 6. By the time I was admitted to a bed in the crowded hallway, I was delirious from dehydration and pain. When I saw the Dr she chuckled while I gasped on my words trying to explain my injury. I discharged myself because of brain fog and confusion. I had asked them for an MRI because of soft tissue damage and was denied being told they don't do MRI's at the ER. I returned to the ER again, February 8, 2022, still trying to get my primary to recognize my injury and direct me. I was back in the crowded hallway and this time listened to nurses belittle a woman in pain vomiting on herself laying next to me. I again asked for an MRI and was again denied being told they don't do MRI's at the ER. I returned February 14, 2022, and this time had a room. I finally got a CT, that showed one of the 2 organs that had herniated, and a moderate amount of stool. Dr. Whiteman condescendingly told me "You have poo, go home." I had again asked for an MRI, was denied, but as I was laying in bed I heard the nurses outside my room wheeling a patient to get an MRI. It wasn't an emergency, they were chit chatting like it was no big deal. The injury I had caused trauma to my nervous system, trauma and defects to my diaphragm, multiple herniations, damage and defect to my rectus muscle, and a moderate rectus diastasis that tore a chunk of connective tissue off my chest wall. This amount of trauma allowed my median arcuate ligament to compress my celiac artery effectively shutting down my GI. It took me over a year and a half to get those diagnoses. The MALs component alone is a debilitatingly painful condition. Without help, the injury worsened, and by the end of 2022 the trunk muscles of my waist had completely shut down making it difficult to stand and walk.  I would also feel the effects of trauma to my skin into late 2023 that took a very long time to get diagnosed, and finally did at USC Keck medicine. This would go on for over a year and affect my skin globally. Being left in horrible pain to suffer without appropriate pain management has negative effects on your genetics. We pay a lot for insurance, for health care service. To be denied that and our conditions marginalized or dismissed is not right. It's clear from my medical notes that commentary about my mental health created a domino effect as Dr. after Dr. reviewed those notes and concluded my pain was fictitious. Depression, anxiety or panic, are not mutually exclusive to injury or pain. Denying patients treatments and evaluations based on realized or perceived mental health problems is sanism/ mentalism. It's discrimination. I have suffered in howling pain for years now, dropped a lot of weight from inability to nourish myself, and have permanent injuries from lack of care. My head has been so scrambled from pain and brain fog I'm only now starting to realize how badly I was treated. I will never be the same or have baseline health again. Shame on Cedars Sinai.

I delivered my baby at Cedars-Sinai and had a fantastic experience. The staff was professional and caring, and the facilities were excellent. I felt well-supported throughout and highly recommend it for anyone looking for top-notch care. ---

I love Cedars-Sinai Medical Center. I arrived here on Friday, Oct 13th to have surgery on prostate removal. My Surgeon, Dr.Andrew Hung is the best. Excellent communication and bed side manners. I absolutely love Dr.Hung and I thank you for taking really good care of me. I also want to thank the OR nurses, anesthesiologist, and All I didn't have the opportunity to get their names. Anesthesiologist made me feel comfortable and fulfilled all my requests. I want to start with the check in at 6am, 1st floor. Very organized on Checkin process using the kiosk. Once complete I continued Checkin around the corner to receive all my wrist bands and the process was super smooth... I was then directed to the 5th floor with excellent communication to get ready for surgery. This is where I met just about the whole team. Dr. Hung, OR nurse, anesthesiologist, etc. everyone was over the top friendly and made me feel comfortable. Surgery felt like 3 min, kudos to the Anesthesiologist. I woke up in recovery where I was greeted by staff and then my wife soon after. The communication via text messages to my wife to keep her updated on my surgery progress was perfect. Once my room was ready, or I should say Bay, I was moved to the 6th floor. There was a shortage in rooms so I received a Bay which is like an ER room with sheet separating rooms. But the quality of service I received made up for not getting a real room: I would like to thank the following on the 6th floor: RN's, phlebotomist, Dr, etc. Diane RN Jose - nurse Aires - RN Cherry Crispe RN Kim Solidum RN Maria - phlebotomist Jeffrey - RN Mira Chief resident-,Aurash Tavakolin Claire volunteer flowers Thank you all for a class act on taking great care of me. You all made my experience wonderful. I highly recommend Cedars-Sinai

I had to go to ER for back pain. Waited over 6 hours for them to do something for my back pain in Two locations. They only checked one area and found a spinal fracture. Sent me home. Found out later I have two spinal fractures and bulging discs. MD stated she palpitated my back when she never touched me. "Falsified Documents". As the dr was in front of she told her colleague I was her last patient and she is going home. ER is a horrible place. Disorganized. Chaos. I had better care in a Mash Unit in Chile in the jungle. Do not go there. Oh yea. Then they charged me $18K for no meds. No IV. Just info and a CT scan. Rip off. If you want nothing done and pay an extreme amount of money then go. But they will treat you horrible. ( except the nurse she was amazing). MD sucks.

Mixed feelings about this place. Some of the nurses are truly kind and have the right heart to treat people, others lack compassion. In many ways some of them treat patients inhumanly. I would have given this hospital a 5 star rating but I complained to 6 people in administration about the mistreatment my brother obtained from two of the nurses. All I got from administration was "I'm sorry, this happened" but not once did they ask the name of the nurses in question. Because, of the lack of interest in knowing the details of the situation I feel it is fair to leave a 1 star.

Would give zero stars if option don't bring your family members here my girlfriend's mom was there with pseudomonas pneumonia and bacteria in her pee they refused to treat her and are sending her home sick I really hope you have good lawyers cause and are to lose money and medical licenses

AVOID ER AT ALL COSTS IF YOU HAVE A CHRONIC ILLNESSS! I have a genetic blood disorder and have been a patient at Cedars Medical since 2016. But eight years of patient history was not enough for me to avoid having the most traumatic ER visit and hospital stay of my 40 years this past January 2024, which has caused additional medical issues including PTSD. Thanks to recent flashbacks, I've remembered that the questions the nurse at the ER desk asked me indicated that she hadn't even looked at my Cedars file. I spent several hours waiting for the most basic care (i.e. getting my vitals and blood levels checked), and when I asked to receive this care I was penalized in an incredibly traumatic way that worsened my medical issues (and still didn't get that basic care). Even my Cedars hematologist, when putting notes into my file for the ER to read if I was to be admitted, said that she didn't even know if they would read it. Well, they won't and don't. This is the kinds of negligence that leads to patient deaths. Complaints I wrote to both the hospital and the Dept of Public Health were met with form responses denying wrongdoing. If you have any sort of chronic illness that requires immediate attention in an ER to avoid worse outcomes, including death, avoid Cedars ER at all costs. Even if you get regular care from Cedars medical for your chronic illness, that won't help at all if you need help for an acute medical issue relating to that illness. After being a patient of Cedars Medical for almost 8 years, I'll never be going back to either the ER or any of my doctors at their medical offices because of how traumatic this was.

Cedars Sinai has a reputation for being an advanced medical center with many specialties, some of which are among the highest rated in the nation. I am only familiar with the neurology and infectious diseases departments. They are helpful to a point, but not quite as much as one would expect for such an institution. Still, one of the best medical options in Southern California. The medical campus is absolutely huge. If going from say, lab work to a Dr. appt., it can be a bit labyrinthian as their 4 towers look the same and are surrounded by many other smaller medical buildings. I'm always impressed by the gorgeous design of their landscaping and public seating. Parking is ample, but if staying for more than an hour or two, which is likely for us, it will cost $20. If you do have to spend some time at Cedars, it's nice that they have several options for coffee (Starbucks) and food (a sandwich shop, etc.) while you wait for appts/tests or just want a bit to eat before heading home.

I absolutely love this hospital. This facility is out here, saving our lives. The staff definitely puts their heart and soul into their work some of the nurses are the best in the business they give quality care.

They are the worst. Go somewhere else u may stay alive if u do. They will tell u you have no reason for pain when right below that imaging report they say you have a problem that causes pain. Nutcracker syndrome oh my. That's on top of the surgery they already messed up 2x.

what a horrible, horrible place this hospital is. Its a cold medical machine that pairs perfectly with the predatory design of our healthcare system. Nobody in this place cares about you as far as they can throw you. The only thing that matters here is how much they can squeeze out of you. Do yourself a favor and go to a COMMUNITY HOSPITAL (and make sure that it is not owned by Cedars). You deserve to be seen by doctors and nurses actually want to help people, and the "level of care" is exactly the same as Cedars. This whole notion that Cedars has doctors that are somehow head and shoulders better than the rest is an ancient myth. This place is coasting on their reputation. 0 stars for service. 0 stars for care. 0 stars for bedside manners. Don't believe me? Find out how much Cedars charges for any service, and then compare to the same service at your local community hospital.

Update 3:24am the ER nurse after 12 hours of asthma wheezing and coughing just said "I don't hear any asthma symptoms " where on earth did this person go to school??!!! Upon arrival they took an X-ray this nurse was unaware and said she would send me for an x-ray. Totally callous individual. I take it back. The ER is still severely bungled. My issue is now causing other symptoms to get worse. The ER is flat out abusive to patients. Literally a woman with a pulled muscle in her belly which is not even an ER issue was seen ahead of me who is having an a life threatening issue still not addressed 5.5 hours later with further developing symptoms. I reported this ER for this abuse. A volunteer has been abusive to me. She slammed the wheelchair lock so hard it hurt the area of my back where a meningioma is located and associated lumbar fracture. I am developing more and worse symptoms and the nurse responsible at about 7:00pm for updating my chart not only ignored what I was saying but also just sent me away from her desk with a lie that a room was ready for me, which two hours later it was apparent it never was I have been waiting five and a half hours with a health issue that should have been considered priority but still nobody is helping. I am losing faith in this place.

I had to meet my friend in the ER (she was transported by ambulance). I was completely shocked at the state of this ER. After all, this is Cedars. First of all the ER waiting room is in the parking lot. After going through security and getting wanded (is that a word), my breath was wasted with the usual "have a great day". There wasn't a word said to me. Maybe a bit more cordial? I then got pointed to enter and "go see security". As I walked in the door I was quickly approached by someone who told me I wasn't supposed to enter without an escort. I was then brought back to my friend. As I rounded the corner, I couldn't believe the beds lining the halls and the absolute lack of cordiality. Don't get me wrong, I'm not looking for a friend, but can't we be nice? I won't get into the horrible barf colored walls, but seriously needs a redo. I generally love cedars and had a remarkable surgery done there (albeit at another location). But come on, do something with this emergency room. PLEASE....

My 92 year old mom had a TAVR( transcatheter aortic valve replacement) at Cedars-Sinai Medical Center and I couldn't be more grateful with how our experience went. All the doctors, nurses, cath lab/cardiac team, anaesthesiologist and the rest of the staff there are the best in the healthcare industry. A world renowned interventional cardiologist Dr. Raj Makkar together with his cardiac team performed the procedure and they did an excellent job. Dr. Makkar comes with a wealth of knowledge and experience in his field. His reputation precedes him that I knew that my mom's surgery was going to be a success. Sure enough, everything went well! His colleague Dr Josiah Brown was also involved with my mom's care and I am grateful to him for keeping me updated consistently with my mom's current condition during her stay at the hospital. There were no complications from the procedure and my mom is now on her way to a better quality of life because of it. She's in good spirits, recovering and feeling well! Thank you for all your extraordinary kindness, support and dedication to patient care. Your commitment is truly inspiring and commendable!!! I thank God for His healing grace and for getting us through these challenges in my mom's health. He is always faithful and I am grateful that I can depend on Him all the time. To God be all the glory. Windsor Hills, Ca

My daughter was having extreme abdominal pain waited over ten hours in the waiting room staff was extremely rude was like being in a third world country ..said there was no beds available when we finally got in I swear I saw over ten beds in the back with no one on them there was a man having severe chest pains next to us. He told us it took them almost 8 hours to see him . What if he was having a heart attack very unprofessional no consideration treated people like cattle. Go anywhere else but here only excuse to come is if you arrive in an ambulance .

Waited ten hours to get an ultra sound as I'm having a miscarriage currently and still waiting to hear what the ultra sound results are at hour 12 in the ER. No idea when this hell of a visit will end. Why is this well-funded understaffed?