Cedars-Sinai Medical Center

I’d like to recognize Claudia P. from Cedars-Sinai’s Patient Services department for the exceptional support she provided me recently. I called with a billing concern and was honestly pretty worried about a bill I had received. Claudia handled the situation with incredible care, patience, and professionalism from the very beginning. She treated me with genuine dignity and respect and took the time to make the interaction feel personal rather than transactional. Even though my insurance information had not been entered previously, Claudia took the initiative to help submit it for me and made sure everything was handled properly. She also took a moment to ask how I was doing and showed real interest in me as a person, not just another patient calling with a problem. That level of empathy made a big difference. By the very next day, everything had been resolved. Claudia was efficient, knowledgeable, and incredibly reassuring throughout the entire process. Cedars-Sinai is fortunate to have someone like Claudia representing their patient services team. She is professional, uplifting, and clearly excellent at what she does. Based on my experience, I believe she would make a wonderful leader. Her positive attitude and dedication truly stand out. Thank you, Claudia, for making a stressful situation so much easier and for treating patients with such kindness and respect.

The most challenging & dedicated doctors are in this hospital. They always take care of the patient as their own family & makes everyone is very happy. Hope their heart full hospitality makes everyone happy & cheerful all the way. Good luck.

Beautiful view(blue dot) from the Cancer center. All staff interactions have been very pleasant. Care and customer service appears to be a top priority here. Roland the security guard was polite, helpful and also made sure we found the check in desk, my father and I appreciate you.

I wish I could give zero stars. We drove a long distance to this hospital because of its reputation, but our experience in the emergency department was extremely disappointing and concerning. We brought my son in for dizziness, headaches, and chest discomfort, expecting a thorough medical evaluation. Unfortunately, his symptoms were never fully addressed. We left without answers, without a clear diagnosis, and without confidence in the care provided. The lack of cleanliness was alarming. In the EKG area near check-in, my son was asked to lie on a blanket that was clearly not changed between patients. I personally observed multiple individuals use the same blanket. Another patient had to request a change, and the staff member admitted he had forgotten. This raised serious concerns about infection control. We were placed in a room and left waiting for hours with very little communication. An IV was inserted into my son’s arm, but nothing was ever connected to it. No fluids, medications, or treatment were given, and no one explained why it was necessary. It caused discomfort and had to be removed at his request. Another very concerning situation involved patient safety. When my son was uncomfortable, I attempted to adjust his hospital bed. Instead of assisting, a nurse instructed me, his mother, to reach behind the bed and adjust it myself because the bed was not plugged in. This involved heavy medical equipment that I had no training or knowledge to handle. It was unsafe and inappropriate to expect a family member to manage hospital machinery rather than providing proper assistance. The most concerning part of this experience was the lack of communication and transparency. The physician briefly told us my son was “healthy” and that his labs were “good,” but he did not review what tests were performed, did not explain the results, and did not provide documentation or discharge instructions. We still do not know what labs were run or what the findings were. When I asked to speak with a supervisor, no one ever came. Even the therapist who spoke with my son did not appear to listen to his concerns. Overall, the emergency department felt disorganized, unsanitary, and lacking in patient-centered care and communication. Patients and families deserve clear information, respect, and compassionate treatment. I sincerely hope improvements are made so that others do not have a similar experience.

The nurses and the doctor is great. They constantly check up on you to see how you are doing. Friendly and caring! The place is clean, and neat. The food is also great, I can tell why it is one of the top hospitals in the United States.

This hospital has TRAUMATIZED me. I have never been treated so badly in my life. I have a reoccurring injury due to genetics & past medical history. This happened back in late November 2021. Bedside manner didn't exist. It was the opposite. My pain wasnt believed until they FINALLY knocked me out and took an x-ray. I was left alone in a room screaming for hours. My pain was a level 10. Hospital staff mocked me, talked down to me. When I had to go back for an MRI, I was treated again harshly. A doctor left due to me not being able to handle the pain I was in with the ball socket shot. While I was on the floor hyperventilating, a staff member tried to kick me out an emergency exit door I was in front of, and not give me the MRI. I had PTSD from the pain and treatment. I want justice! The treatment was inhumane. I'm terrified of hospitals and doctors now. I need to seek therapy. I want my files and to see what they did or didn't do. But im afraid their poor treatment will be erased or covered up.

Arrived on January 06, 2026, at approximately 0500. My husband was experiencing severe chest pains, Numbness on his left side, High BP and a Headache. Parking, Security and Check In was fairly quick. He was seen in the Triage area of the ER. We waited about 10-15 minutes before he was taken to the back and placed on a gurney in the hallway. Nurse Albert and Jacqueline checked on him regularly and were very pleasant and friendly. 0700- A doctor stopped by and asked questions took notes and we never saw him again. He never gave his name or anything. 0935- Tech named Nancy came and took my husband to get an Ultrasound of his heart. She was very friendly and caring. 1045- Tech named Joshua moved us to another area for a CT Scan, which turned out to be another waiting game but at least we were out of the hallway. 1052- Nurse Alfred came in to check blood pressure 1100-Brittany the imaging nurse came in to ask the same questions that’s been asked by every nurse we’ve seen. Communication is nonexistent at this hospital. 1145- Nurse named Jessica arrived to administer meds to bring his heart rate down but then decided not to because his heart rate was where they needed it to be to do this CT scan they’ve been talking about for the past 5 hours 1202-Finally went to get a CT Scan done. 12:25 placed back in the hallway 1230- Told he was being kept for observation and will be taken to a room upstairs shortly moved from hallway to Room 52 in ER area 1334- I left to go home and get his meds as instructed by nurse who was covering him for 5 mins until Nurse Jinah (pronounced Gina) came back from break or something. 1426- I was home all of 20 minutes only to get a call from my husband stating he was not being admitted for observation he’s being discharged. All test came back negative for blockage. There was no reason given for any of the symptoms he was experiencing. He wasn’t even given a Tylenol. A waste of time and a complete money grab. I witnessed a lot of things that I did not agree with however, I’m grateful that everyone we encountered were friendly and caring. I give them 4 stars! It would have been 5 but the wait time is ridiculous.

My wife delivered here recently and the experience could not have been more divergent. The labor and delivery team was awesome - proficient, timely, communicative and the transfers between teams were great. Compare that to the postpartum team afterward, which was like Keystone Cops with babies. Absolute clown show - regularly mistook gender of the baby, delivery method, shift switches were terrible. If you do decide to deliver at Cedars-Sinai, consider taking an uber to literally any other hospital in LA to recover.

Cedars Sinai is the best hospital I ever been to. My experience here is amazing. I had heart and liver transplants and all doctor and nurse were very knowledgeable, professional, compassionate, kind, and very caring towards me. I can't thank them enough for keeping me in a good care. Theirs extraordinary attention to detail are unmatched. I waited here for my heart and liver transplant for almost three months and all doctors and nurses here at Cedars Sinai constantly impressed me with their dedication and commitment to patients well being. I truly appreciate their contribution to my health journey. Thank all to everyone for their exceptional support during this difficult time. I felt confident and secure in their care. This wonderful experience will always be remembered with gratitude.

Cedars Sinai is the best in the West. It is known as the Cadillac of all hospitals. It's a teaching hospital so there's great concern from many people about what's going on with each case. You get multiple opinions at one time and there's always someone with a new idea. Science is alive and well at Cedars Sinai. The staff is amazing. The nurses and the clinical partners work as a team. No one ever waits for the other one to do their job. They do their jobs together. It's very proficient and efficient. Even the cleaning people are friendly. They always have a smile on a good morning. I think whoever hires staff at Cedars deserves accolades for their ability to find the best of the best in every aspect of the hospital. Believe it or not I enjoyed the food. I more than often ordered the salmon and the sweet pea soup. I was moved to a long-term care Hospital and I really miss the salmon :0) I would give Cedars Sinai 10 stars if I could.

The two stars Is for the customer service we encountered with the maintenance crew and charge nurse for the labor and Deliver postpartum. They were very nice and understanding the entire time of visiting my brothers gf after labor. However, I felt that they are not clean with the rooms!! They never came into The room to clean up the blood that was left after the delivery and I gel that was very unsanitary!!! They did come to check but I feel that they could have been faster with the process of moving rooms. I do like the Starbucks and coffee bean that they have!!! That's always a plus :) and they do have a cafe on the north tower. The two ladies who worked the lobby were very nice so that did makeup for the cons!! Not a fan of the cleanliness here or quality of care!!

I wish I could give zero stars. Our experience in the emergency department was unacceptable and deeply concerning. We brought my son in for dizziness, headaches, and chest discomfort, expecting a proper medical evaluation. Unfortunately, these symptoms were never thoroughly addressed. We left without answers, without follow-up, and without confidence in the care provided. The lack of cleanliness was alarming. In the EKG area near check-in, my son was asked to lie on a blanket that was clearly not changed between patients. I personally watched multiple people use the same blanket before and after him. Another patient had to ask staff to change it, and the staff member admitted he had forgotten. This is a serious infection control issue and completely unacceptable in a hospital setting. After being placed in a room, we were left waiting for hours with little communication. An IV was inserted into my son's arm, yet nothing was ever connected to it and no treatment or fluids were given. No one explained why it was necessary. It caused discomfort and had to be removed at his request. This felt unnecessary and poorly managed. At one point, my son was uncomfortable and I attempted to adjust his bed. Instead of assisting, a nurse told me, his mother, how to adjust it myself because the bed was not properly plugged in. This is not something a family member should be expected to handle. We were left for long periods without anyone checking on us. We had not eaten, no support or basic compassion was offered, and it was difficult to even find someone to request a blanket. The environment felt disorganized, unsanitary, and lacking in patient-centered care. This experience left us feeling unheard and neglected. we drove far expecting excellent care and was met with nothing but a headache. I sincerely hope this hospital reviews its emergency department procedures, cleanliness, and communication so no other family experiences this level of care.

This hospital is horrible. My brothers girlfriend had a baby there and the service was horrible. They had blood they did not clean up after the baby was delivered. Quality of care was just ok. The nurses were not that friendly and they took a long time to move her to the postpartum room. The rooms were very small and you could barely visit. The only thing I liked was the Coffee Bean inside the hospital. Parking is very expensive and the hospital needs to be upgraded.

When you need to go to the emergency room, you want the best care you can find, and Cedars-Sinai is ranked among the top ten hospitals in the country. How could you go wrong? Well, it's actually very easy. Just go there. It's kind of a hot mess. It felt like a free clinic government institution. Non-matching mismatch of plastic seating, overflowing trash cans, no clear communication system, people watching videos on their phones without headphones...just bad. Check-in was pretty quick and easy, and step two, the triage nurse, not bad, but after that, it turned into a hot mess, third-world-feeling experience. Instructions are not clear. You need to be proactive and ask questions. The people who work there are very overworked, but they are polite and not dismissive. No complaints about any of the staff, just the setup and the system. I was there for eight hours. If I hadn't asked one of the nurses at the triage desk after I'd been there for three hours about when I might be seen, I would have been there longer because she saw they hadn't ordered tests the doctor would need, so she ordered them, so they were ready when the doctor finally saw me. The communication is ora,l and some of the staff have soft voices so you need to stay alert, or you might not hear your name. I also received texts that helped a lot. I actually knew my bed was ready before the staff knew. Six hours in the waiting room, then finally in the ER. Not great. Seems really old and run-down. The sliding door and curtain in my room didn't work. Twenty-minute wait for a nurse who said the doctor would be there shortly, but that was actually two hours later. All the staff were nice, but they were short-staffed, so I think they were doing the best they could. Both the facility and the system are very subpar. I've been to the ER at UCLA, Kaiser, County, and USC, and all were MUCH better, not even close! Yes, even County USC has them beat by a mile. What does that have to say about Cedars ER? I know Cedars is a great medical system and probably a great hospital. The ER, not so much. Hard to believe such an iconic institution would have such an embarrassingly bad ER facility. Rant over. Take care of yourselves, my friends, and have some good ERs or clinics in mind beforehand so when you need them, you know where to go. I thought I did, but I chose very unwisely on this one.

My heart jumped when my son called notifying me of my youngest granddaughter falling and cutting herself pretty badly. I made it to the emergency room of Cedars- Sinai in the non stop rain just after 12 noon. I Thank God, the Godsend Dr Kay with the miracle hands and beautiful and compassionate heart and the entire ER team from Theresa at the intake desk to Nurse Mari & the technicians for your love, clear communication, prioritizing all the patients by their actual and real and timely needs, your muscle memory and spot on diagnosis and first aid, your fantastic and efficient systems and procedures and strict very strict hygiene protocols in the very safe and clean environment at this wonderful hospital. I am eternally grateful.

I had to pop into the Emergency Room at Cedars-Sinai this past week and it was a fascinating experience. Parking was easy in their lot ~well we got lucky getting the last spot in their private lot. Once parked, you need to still walk a few minutes to get into the ER. Keep that in mind if you're in an emergency situation. The check in staff was nice & quick, but then goodness the wait was wild. The ER was packed to the brim and people were getting incredibly crabby! Some people screaming and one lady even saying she wanted to kill everyone. It was absolutely wild. As soon as I got in, there was mass confusion as I'm sure there always is in an ER. I was pushed from the clerical side to do some testing, then right as I was starting more testing, clerical yelled across the waiting room for me, then more vitals, then more clerical, then no direction. Most of the nurses in the ER checking vitals were a mess...not comforting to any of the patients at all or even answering their questions, it was bizarre and had me worried. From the time I got in to the time I was taken into a room was 2 hours, 15 minutes and that was for a very serious cardiac issue. When I left the ER there were people in the waiting room that I had been sitting with at 830pm in there ....still not in a room...and that was 7 hours later. So they literally were waiting to get into a room for 7 hours at least. One was very elderly, one pale as a ghost looking messed up, and one covered in blood screaming. WOW! Just something to keep in mind if going to the ER here ~ wait times are out of control. Now once I went back to a room, all the staff was amazing! The attendants, the nurse and the doctor were all so kind, so patient, so helpful - all the things. Special shout out to Dr. Sammons for his kind bedside manner! I've taken his advice and staying away from negative people and bad vibes! He was a great ER doctor and if he was general practice I would definitely see him again. Overall in my situation, I was pleased with my service and care despite the beginning being a mess. However if you ask any of those 3 I mentioned that were still in the waiting room 7 hours later? I'm guessing they would be 1 star reviews, lolz.

Went to ER on a Friday evening, granted I know a wait is inevitable. The ER room is cramped but the hospital is currently working on renovating and expanding that unit for good reason. I was in a lot of pain so that was difficult to sit through but I managed through the 4+ hour wait. Highly suggest to use a mask with all the coughing and illnesses going on, especially if like me, you're immunocompromised. The triage nurse and front desk were very helpful even though they were extremely busy. I was taken to a room, had a CT scan and additional tests done. The ER doctor was great and took good care of me. Given my medical history and status, the ER doctor and staff took that in to consideration as they cared for me. It might not be the best looking ER unit but the staff more than make up for that. I was sent home with antibiotics and instructions to follow up with my primary care doctor.

Hospital visits are rarely easy, but the staff at Cedars-Sinai really made a difference for me. From the moment I walked in, I was greeted by an incredibly kind and warm person at the front. She was welcoming, patient, and genuinely caring. I ended up coming two days in a row, and on the second day she remembered me and asked about the person I was there for. That small act of care and memory almost brought tears to my eyes it meant a lot in a stressful situation. Everyone I interacted with front desk, support staff, medical team--was friendly, professional, and compassionate. You can tell they deal with people in tough moments all day, but they still show up with kindness. I'm giving Cedars-Sinai a solid 4 stars, and honestly, on a personal level, it feels close to 5. Their kindness made a tough time much more bearable.

Going through one family member having surgery for breast cancer is bad enough. Having to go through it again year later was awful. After my mom had surgery here in 2024 my wife came and had surgery last year. While it was hard going through this again and it was even harder on my wife Cedar made the best of it. Dr. Farin Amersi is one of the best doctors I've ever met with and her compassion and care through the process was second to none. We met with her twice before surgery and twice after and she was excellent every time, being very thorough with her checks on my wife and answering all of our questions. The staff were so friendly every time we came in to visit or were pacing around waiting, they made the experience better. I'm grateful to have such a great hospital with great staff that took such wonderful care of my mom and wife during a very hard part of their lives.

I have had an LVAD (Left Ventricular Assist Device) as well as 2 Heart Transplants and 2 Kidney Transplants all done here. I was originally transported to Cedars Sinai by ambulance from a hospital in Orange County that didn't do transplants. I barely made it into surgery. That was about 18 years ago. The Cardiac Team and Kidney Teams are just some of the very best in the world. If you have any Cardiac or Kidney issues I would highly recommend that you go to Cedars Sinai to be evaluated. It could definitely change your life for the better. These doctors and nurses and assistants are just world class.

Scheduling an appointment is impossible. I got a referral 2 weeks ago, I called and gave all my information to one person who then said someone else had to review and call me back. I work full time and can not answer the phone randomly during the day. I have called back every other day and get the same person who can't help, they have to message the scheduler who will call me back randomly. This is extremely inefficient and results in weeks of delayed appointment scheduling.

If you want safe competent care run for the hills. If you wanna die, go here. came in with jaw pain and seeing stars and wasn't rolled back for nine fucking hours does by having a fatal heart defect. Zero out of 10 would not recommend.

I'd like to recognize Claudia P. from Cedars-Sinai's Patient Services department for the exceptional support she provided me recently. I called with a billing concern and was honestly pretty worried about a bill I had received. Claudia handled the situation with incredible care, patience, and professionalism from the very beginning. She treated me with genuine dignity and respect and took the time to make the interaction feel personal rather than transactional. Even though my insurance information had not been entered previously, Claudia took the initiative to help submit it for me and made sure everything was handled properly. She also took a moment to ask how I was doing and showed real interest in me as a person, not just another patient calling with a problem. That level of empathy made a big difference. By the very next day, everything had been resolved. Claudia was efficient, knowledgeable, and incredibly reassuring throughout the entire process. Cedars-Sinai is fortunate to have someone like Claudia representing their patient services team. She is professional, uplifting, and clearly excellent at what she does. Based on my experience, I believe she would make a wonderful leader. Her positive attitude and dedication truly stand out. Thank you, Claudia, for making a stressful situation so much easier and for treating patients with such kindness and respect.If you'd like, I can also make:

I Love this place and all of the staff. They are very Professional and have played a vital roll in me maintaining my 3rd Kidney Transplant. I am extremely grateful for everyone at Cedar Sanai for taking care of me over the Last 6 years. Thanks Alfie D. Coleman

This is an amazing hospital! Not sure why the reviews don't say that. A family member just returned from about a week stay (major surgery) and the staff was excellent - friendly, careful, exact, and concerned with how you were. Pretty much everyone we saw did a great job - doctors, nurses, phlebotomists, super techs, etc. And the staff on the last day were quick & efficient! - something you really want when you want to go home!

Went here 2 months ago. Dr Dennis Tang was my sinus surgeon. He did so many sinus procedures on me. A genius surgeon is what he is. This was my 3rd sinus surgery. 2 prior surgeries from another surgeon. But when he finished. I could finally breathe. He even held my hand before being put to sleep. The hospital is clean and friendly staff. It's a large hospital so sometimes you need to be directed on where to go. We had a map. My husband really enjoyed the cafeteria. Good food while he was waiting. Well if you need sinus surgery Dr Tang is the doctor to see. And a nice hospital too!

I was admitted for a suicide attempt. They were so kind. Especially the nurse that stayed with me during the 72hr. hold. She was so sweet and caring. Exactly what I needed in that moment. She made sure I was as comfortable as I could be and listened to what I was going through in a very supportive way. I wish I knew her name. I will always remember the care I recieved from her.

If I had to give zero stars I would but the nurses here dont care about the patients, the doctors dont showup, the nurse Vaneh seem to look at us like we are making up story. Such a waste of time and they dont have any doctors at all. They just lie that all they do

DISCLAIMER. Hospitals S-U-C-K. Even the best of the best do. So do the doctors, the nurses, the staff and so does the healthcare system itself. A-N-Y-W-H-E-R-E in the world. You think getting healthcare in Canada or wherever will be just all around waaay better than in the states? God Bless You. My wife and I stayed at Cedars for 4 days and 5 nights for delivery, maternity and pediatric care. We had so many negative experiences along the way that should we chose to make it the focal point of our review, we would have rated it one star or like some reviews say, if I could give it a negative star I would. But my wife and my baby are home safe and for that I am grateful. Now to the negatives. DO NOT TRUST ANYONE. DOCTORS, NURSES, anyone. Nurses work weird hours and around the clock here. It's a pretty gruelling job. They don't get compensated fairly comapred to the doctors. Most just try to survive another day. Therefore you won't meet many of them who will genuinely care for you and your baby. Thankfully we have witnessed exceptions! So.. if the nurse says something, don't take it as an order. Be critcal, ask questions, push back. They make mistakes. More than you think they do. Same with the doctors. Yes they had to go thru hell and high water to be where they are and yes they are constantly trained to avoid mistakes. But.. they are limited on time per patient.. Time your next visit. You'll be lucky if you get 15 minutes. 7-10 is the industry standard. They are burdened with LOTS of paperwork, they have to deal with 20 to 50 patients a day. They will not remember you much. Be your own advocate. Yes be that annoying Google doctor. If you are a visitor and leaving the hospital and with the intention to come back. ALWAYS HAVE YOUR ID ON YOU. Get a laynard if you are staying over a couple of nights. Some security guys are pretty lax and will let you in no problem but some are very strict and turn you away no hesitation. FOOD. Room food is pretty ok. But the cafeteria food is pretty dope! I loved my mushroom burger! It would top quite a few mushroom burgers you can get aroubd the city. And the fact it was the hospital cafeteria completely blows my mind. The Starbucks neighbors the cafeteria and it is very efficient and tastes just as good (hello there that Anaheim starbucks -- you suck). Rooms. Delivery rooms are ok. Some have the view some don't. There is a bathroom with a shower. And there is a retractable couch that turns into a bed for the husband. Some have a bathtub. Maternity rooms are MUCH smaller and NOT designed for dad's presence. Guerin Children unit is a VERY unit. Stayed there for pediatrician care and it was very nice. But nurses and doctors didnt differ that much.

Dr Choeshed said he decides who lives and he decides who dies he said! He said he plays god on the surgery room! Surgeon choeshed said he despises blacks lets them die including Hispanics! He said he decides who lives who dies on surgery bed! I prayed to God send all your Angels to protect me from this demon surgeons! After surgery when surgeon woke me up in surgery room he said your lucky I let you live since your Hispanic you will not get no pain medication you will feel the excruciating agony pain of being cut open! He was right I was scream in agony of being cut I urinated on myself passed out due to pain! I would give a zero due to Dr Evil choeshed Dr death! No stars!

There are many good physicians at Cedars. This is about Cedars' billing practices: Cedars coded a procedure incorrectly. I have had numerous time-wasting 1-2 hour phone calls with Cedars, even with my insurance company also on the line. Cedars keeps promising to recode the procedure correctly and resubmit it. Most recently, they told me that my account would be placed on hold (they would stop requesting payment) because it takes 30-45 days to reprocess so insurance will pay them. THEY PUT MY ACCOUNT INTO COLLECTIONS 14 days after that phone call! It's bad enough that THEIR CODE ERROR has caused so much of my time to be wasted calling them over and over again. TAKING A HIT ON MY CREDIT SCORE BECAUSE OF YOUR ERROR IS INEXCUSABLE! After yet ANOTHER almost 2-hour phone call, Cedars states that they rescinded my account from Collections, and they will re-process the claim this time. Obviously, I have to waste more time calling them to make sure, after nearly a YEAR of many phone calls, they GET IT RIGHT THIS TIME! SHAMEFUL!

I had to get an MRI and this is where I had to get it. Walking in you can get a bit overwhelmed. The lobby is fantastic. Open, busy and plenty of seating. I wasn't sure where to go so I walked to the front/help desk. The lady that I spoke to was very friendly and helpful. I was a little early so I took a seat. When it was time for my procedure, the nurse that I worked with was very patient. If you've never had an MRI before it can be a bit unsettling. 45 minutes sitting still in a loud tube is not my idea of a good time. Everything worked out fine. The care I received from CSMC was A+. No complaints. Hopefully I won't have to go back, but if I do I'm ok with it.

I'll start out with the good... Now that that's over, after waiting 16 hours in the emergency room for a possible stroke I was admitted for 10 days due to some concerning findings on my tests. It took nine days to read the results of my test resulting in extreme medical bills. They sent me home and told me to take ibuprofen if needed. When the pain and things continued, I called back five days later and the doctor admitted that they had forgotten to order any prescriptions for me and that they would do so right away. I wish this was a one off mistake, however, has happened four times where they forgot to order my prescriptions. As a result I went without medicine that could keep me safe from additional episodes. The neurology department doesn't give one iota about the patients and I've had to message in the portal and call in order to get any sort of response from a doctor. On two separate occasions they have asked me to go back to the emergency room to get additional testing after canceling pre-rescheduled appointment appointments they had already had scheduled with me. It is clear that once my max out-of-pocket with insurance happened, I was no longer of any use to them, and the care has been at a total neglect level. I have reported them to the state medical board for malpractice and will continue to fight. Your patients are not just money, they come to you when they're at their lowest of lows seeking your support and wisdom. Therefore you need to treat them with respect and dignity. I can understand one incident, but I have had at least seven total incidents, well documented, where I have been treated extremely poorly or completely ignored. Funny thing about your portal and cell phone is they record all this activity and create a timeline. Just to put in emphasis on this I have been responded to two times total in over 100 days. Do better!

Their Urgent care is pretty much " the urgent care" . There' s never a long wait, all of their staff I've encountered been helpful and accommodating maybe except 1 LVN maybe she was having a bad day but so far the best ever.

Review for Illingworth, Kenneth, M.D. I brought my daughter for a spine evaluation with Dr. Illingworth and left with serious concerns about his clinical judgment. He did not review her previous evaluations, seemed unsure and uncomfortable while reading her X-rays, and was confused several times during the appointment. He also failed to include her diagnosed spondylolysis in his report and showed no understanding of how her hip condition relates to her spine, which was very concerning for a pediatric orthopedist. Unlike other doctors in his department who take time to review all findings and explore non surgical options, he did not seem interested in considering anything beyond his own narrow view. Based on my experience, I would not trust his opinion for consultation or surgery. Families deserve a physician who is thorough, confident, and willing to look at the full picture.

Worst Customer Service Systems!! I love the Cedars doctors I've seen, but the business and technology interface sucks big time. My-CS Link has no customer service chat function. I needed to add a provider to my team and the only customer service option was to call Cedars' main phone line. THEY NEVER ANSWER THE PHONE. I listened to endless Mozart hold music and every now and then a recording came on and ask if I'd like to press pound to receive a call back rather than continue waiting. I kept pressing pound and nothing happens, just more hold music. People who manage the call center and web customer interface, please do better in aligning with the excellence and professionalism of the medical professionals.

The ER is okay. Based on my last stay I would not want to stay there anymore. They would have to improve some of the hygiene and safety standards before I would stay there again. Not to mention the food. It is inedible. Sorry Cedars. I used to love you.

Had surgery a week ago. Dr's , nurses, and staff were very professional and kind. Couldnt have been treated better! Excellent care and sincere treatment by everyone

I live in the community and went after I burned my wrist cooking to the ER at Cedars. WHile they are no longer keeping people in a tent covered parking lot and I had a great nurse in triage at the ER. The doctor was neglient and condescending. I am filing a formal complaint. They sent me away with a 2nd degree burn and did not tell me I needed non-stick dressing. WHAT IS WRONG WITH YOU DOCTORS ARE YOU ALL THAT NONE CARING. My burn was opened due to this neglect. During the meeting with the doctor he kept saying wound care like I was suppose to know this and I did not. He was disgusting and only pivoted when he could see I was so annoyed. I asked this doctor about making sure that I didn't rupture the blister he said "how could I know and started rubbing his arm on the wall" It was so bizaree. I am filling formal complaints about this. Why would you send someone away with a 2nd degree burn with gauze and also wrap my wound in gauze and not non-stick gauze. NEGLIENCE and arrogance. These doctors at Cedars are snobs and do not care about ER patients. Horrible. I called the Nurse helpline and they said that they should have told me non stick dressign and should not have wrapped it in gauze. HORRIBLE! Also I asked about not scarring this doctor kept saying I shouldnt scar. The most unhelpfule foctor ever. Dr.Daniel F. Leviva DO avoid this doctor! Absolutely horrible!

I had surgery yesterday, and I truly cannot express how grateful I am for the care I received from MD Annika Carlson and MD, PhD Katrina J. Heyrana From the very beginning, they made me feel comfortable, informed, and genuinely cared for. Surgery can be overwhelming, but their professionalism, patience, and compassion eased all of my anxiety. The entire experience exceeded my expectations, and I felt safe every step of the way. I'm so thankful to have been in such capable hands and highly recommend them to anyone looking for exceptional care.

This is my honest review of the Cedars-Sinai Medical Center. I have been taking my mother to the CS hospital for more than two decades. This review is based on her last stay, December 15 - January 05, 2026. There is no doubt that CS is a good hospital; however, there are many serious problems to address. Almost everyone in this medical center has headphones on while they are working, listening, and watching something on their phones. I was asked many times why I am there 24/7 next to my mom, and I should trust the medical group and go home, live my life, and only visit her daily for a few minutes. But how could I trust people who are there, but whose minds are not? For example, my mom required breathing treatments several times a day. Do you know how many times I noticed serious mistakes after the person finished giving my mom breathing treatment? Once they forgave you for putting her back on oxygen. Another time, the person left the oxygen on 6, but it's supposed to be on 2 liters. These are just some examples of unconsciousness in this medical center. In closing, SC medical group must adopt more stringent policies and guidelines for its employees, but I am sure even they manage to check their phones instead of paying attention to their surroundings. Dr. G.

The staff can be rude at times especially to older patients. A staff member was rude and yelling at my elderly dad. I heard the whole thing. This hospital is usually good at helping their patients but I recommend getting new staff that actually care for the elderly. Poor staffing and communication. God bless the hospital tho I'll be praying for them and the beautiful patients

This will be my first time experiencing cedar sinai medical center.I'm sure it will be an excellent experience from all the great reviews.I've heard about all the expertise of the doctors and surgeons

0636 i had to get a INJECTION for osteoperosis in a lab and got charged as an hospital outpation / facility fee over $22000! they coded it as an infusion and my Blue shield PPo portion is over$5000! i was never told by the Dr that his office is part of cedar sinai and i would be charged as a hospital patient. :(

Dr Attiyeh is a surgeon at Cedars Sinai. Dr. Attiyeh is competent, compassionate, calm, caring, knowledgeable, professional, responsive, and kind. And he even has a great sense of humor.. Dr. Marc Attiyeh is the epitome excellence. He embodies every good quality you could want in a surgeon. I feel fortunate that I was referred to him and that he was available to perform my surgery. I received superb care from Dr. Attiyeh and his entire team of outstanding medical professionals.

My 45yr old daughter had open heart surgery, for Tetrology of Fallot, when she was 11mos old. Her heart doctor was Dr. Burton Fink. A great Doctor!

Terrible customer support hotline. Needs to be improved. Hard to reach case management during the working hours.

My husband had a hip replacement surgery at Cedars-Sinai medical center. Dr Robert Klapper did the procedure and it was a success. The staff at the outpatient clinic is amazing. Friendly and helpful nurses and therapists. They all took great care of my husband who stayed overnight after his surgery. The hospital is huge and very clean. The restrooms were spotless so was all the Public areas. This review is for the Pavillion building. I also enjoyed the outdoor seating areas with a cup of coffee from Starbucks. It is very convenient to have a Starbucks on premises. No need to leave the hospital just to get coffee.

My parent got to ED as instructed by her MD to have surgery. There is no bed in any inpatient floor so she had to stay in ED till they sent her to surgery the following morning. After surgery, they finally found a bed for her. Nobody came to do belongings inventory from ED to the floor. During her hospital stay, it will take more than 10 minutes for someone to assist her to the bathroom, the reason always was they are busy. Because of this mom always had an accident. I asked RN Salvador on how to request for my mom to sign the release of her medical records and his instructions were for the patient to go to Medical Records Department. How can my mom go there when she just had surgery. RN claimed there is no consent in the unit for the patient to sign. I brought this up to the case manager Emily and she assured us that she can get my mom the form to sign and it will just be faxed to Medical Records. Discharge day came, no form brought to my mom. On the day of discharge, RN Emin or Emily, shes asian was rushing my mom and I can hear my mom getting stressed and telling the nurse not to rush her. The ambulance was not even there yet. My mom then asks where are her crocs, hat and medications. RN Emin, the asian nurse said that there are no medications and it was documented that they were returned to a male family member on the day of surgery. We did not visit till the second day after surgery. RN Emin said she cannot do anything about the missing medications. I asked if they have a signed document of whoever took the medications, and surprised there is none. In other hospitals, the valuables and medications needs to be signed by the patient or family member every time the staff take them and when returning, again patient or family need to sign for them. Those prescriptions are expensive and for the RN Emin to just said without any compassion or apology that she cannot do anything about it is very disheartening especially for a magnet hospital. I asked for the charge nurse and I was told that it got probably lost from her transfer from ED, to surgery to recovery since they don't have it in the unit. With these bad experience, I wonder how Cedars becomes a magnet hospital. I don't think they deserve the recognition.

Dr. Chang and her staff were extremely kind and made me feel safe. Well worth the wait. Thank you

I came last night at 1pm and didn't get to see the doctor til 10am and on top of that I told the doctor my needs and it was brushed off as if my case wasn't serious enough, honestly chat gpt helped me out with my symptoms more than the doctor did. overall it was a waste of my time and I felt like I should of came in shouting in pain so they could take me in sooner, it wasn't even a full house. It was a horrible experience and even when I did see the doctor, the nurses in the bed area left the blood pressure thing on my arm for 40 minutes and forgot about it. I had to take it off myself. I don't know how or when this hospital went down hill, years ago this was the best hospital to go to

This service is fourth rate Don't expect to book an appointment on line because they are guaranteed to mess it up. Really a bad IT a job.

HORRIBLE HOSPITAL. Arrived here at 7pm and was told that wait time was 4 HOURS. Checked in again at 9:30pm and the lady behind window #2 looked my info up and said "you've only been here for two hours," like I was crazy for even asking. My feet are swollen and it's now swelling up past my ankles. I let her know and she didn't add this info in the chart. She then proceeded to to say the wait was now over 5 HOURS. I mentioned this was getting worse as I've been sat here and she shrugged her shoulders. And that was it. I've never seen anything so bad in my life and if you value yours, don't go here. I knew I should've gone to St Joseph's in Burbank. They treat you with more value and urgency. **UPDATE - we're coming up on SIX HOURS and if you can't walk, no one comes over to see if people needed anything during this time. My legs are more swollen than when I first came in here six hours ago. THIS IS SO BAD!!!!!!!!!!! Don't come here if you have an actual emergency. You just won't get seen. THIS IS MALPRACTICE AND NEGLECT. **SECOND UPDATE - I'm in the back open air community room, no privacy, people are pissed off, also been waiting forever. THERE IS NO DOCTOR FOR THIS AREA. THIS HAS TO BE SOME KIND OF JOKE.

It deeply pains me to write this review, especially considering how much I once trusted and admired Cedars-Sinai. In the past, I truly believed they had the best doctors, nurses, and care teams. When my father was tragically murdered, I felt they fought relentlessly to save him, and when I gave birth to my beautiful daughter, I was convinced I had the most capable and compassionate team by my side. But ten years later, after moving back to Los Angeles from Orange County, the difference is staggering. It's hard to ignore how far this institution has fallen, and frankly, it's terrifying to think that AI might soon be doing a better job than the current staff. The X-ray techs didn't secure me properly with the necessary protection, the nurses were downright lazy and dismissive, and the doctor I saw acted as if my health was more of a burden than a responsibility. What was even more shocking was the state of the hospital itself. The bathrooms were filthy, and there was zero privacy in what they refer to as "the pit" -- an area that's uncomfortably shared with registration. It felt like I had entered a third-world country where basic healthcare was an afterthought -- and yet, I've seen American doctors volunteering in other countries, offering better care with more compassion than what I experienced here. This wasn't just about a hospital being overwhelmed with patients. This was about a complete lack of professionalism, organization, sanitation, and, above all, compassion. The decline in quality care is not just noticeable -- it's staggering. Many of us who were there that day felt the same way: the cold indifference from the staff, the total disregard for patient dignity, and the overall lack of accountability. I once trusted Cedars-Sinai with my family's health, but now I dread the thought of returning. It's heartbreaking to witness such a dramatic decline in a place that once felt like the pinnacle of healthcare. Until major changes are made -- and a true commitment to patient care is restored -- I can no longer recommend this facility to anyone. P.S. If there's anything I can do to help bring back the original culture of Cedars-Sinai, please don't hesitate to let me know. It's absolutely critical for humanity to stay connected, to feel, to care, and to demonstrate our ability to deliver with compassion and purpose. Regrettably, it seems as though your team is falling short, and it's time to reassess how we can reestablish a truly supportive and impactful culture. If we the patients are there it's because we feel as though we need you, and we're trusting you with our health and our lives. Please do better because I know you can. Blessings

They choose who to deprive medical care and resources in the ICU so people die faster so they can have the room for next victim. They play Gods, deciding who will live and who they predict will not live, and administer care or lack of it. They gang up in groups of doctors, nurses, employees on vulnerable families in order to convince them that their loved one doesn't have a chance. If you fight for the life of your loved one, they gang up on you, even called security on a woman fighting for her brother's life, as they attempted to deny medical care. Yes, they are the "doctors", one real doctors and a bunch of little insecure and inexperienced giggling students fresh from school. They, will decide if you live or die; they are the doctors and the morticians!

Cedars-Sinai has some truly exceptional doctors, but their ER triage system leaves much to be desired. The wait times are among the longest I've experienced at any hospital, and the delays can have serious consequences. During one visit, I endured significant suffering while waiting to be seen--only to be admitted as an emergency case, at which point I was told I had nearly died. I've unfortunately faced similar situations with my children as well. To be clear, the quality of care once you're admitted is excellent, and I deeply respect the medical staff. But the challenge lies in getting to that point. Rather than improving efficiency, they've opted to expand the waiting area--repurposing the car entrance to accommodate the overflow of patients--while continuing to cite a lack of available rooms as the reason for delays. It's deeply concerning, and I hope Cedars-Sinai takes meaningful steps to improve their emergency intake process.noura4

Thanks to Dr Makkar& Dr Wyman for performing a Total Onclusion PCI successfully on Mom Thanks to James, Lauren, Paul, Gretchen, Prince and the entire staff of Doctors, Specialists and Nurses for providing the most amazing & highest level of care in Cardiology ICU You are all Rockstars Thanks to our entire Family & Friends for all your powerful prayers & positive energies We truly are grateful and blessed