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We arrived on the 15th July a short taxi from Lourdas.|At reception we checked in . We were given room 601, suite with Plunge pool. Disabled access and Bathroom,|On Returning to reception stating we had not booked this, the receptionist stating they were full, we had foreseen this, she had lied. On booking.com there were three different rooms available, at a lot less than we had paid, booking directly.|We were then reluctantly given room 201|A beautiful room with a view down their magnificent pool and Gardens and the mountain and Tuscan style countryside.|After relaxing we changed for dinner.|The friendly bar and restaurant staff seated us at a table .|After ordering drinks we were bombarded with Wasps. |The staff advised us that we could take our starters from the Buffet, she would then give us a menu for the main course|We accessed the buffet area to be confronted by more than 40 wasps either searching for there next feed or sitting in the desserts. As they were not in a chilled environment. We got our starters without getting stung. We managed to eat our starter with the constant wasps hovering.We ordered our main course , my main course arrived, the wasps seem to take a fancy to. We moved tables in and effort to eat in some peace. |Other residents were abandoning there meals and walking out||We went for dessert, a task drought with Danger. Some dishes had many wasps gouging themselves.||We consumed quickly| Refraining from a relaxing drink .|I spotted this well dressed gentleman hovering around the bar area. The Hotel Owner.|I confronted him him about this serious problem, he said it’s a big problem here, I stated we had not seen a wasp in the previous three nights stay in Lourdas . We had eaten at three lovely restaurants . I stated that many couples had walked out leaving there meals. I stated he needed to find the Nest, my wife spoke to the lady manager saying the buffet was not in a chilled environment, which after 3 hours in 28c is not healthy .|The following day we arrived at breakfast a similar situation, my wife is celiac. I had asked the hotel if it could cater for her. They said yes of course . The reality , only toast the first day , no offer of a cereal, (you can have Yogurt and Fruit) the local shop 250 meters away had a great selection | After consuming without getting Stung we went back and enjoyed our terrace and pool,|We went to the lunch area slightly less wasps my wife ordered a toasted sandwich with Gluten free bread, after much discussion it did arrive, |We saw the owner and helpers installing Fans in the Buffet area.|Dinner evening two. Wasps flying out of control, being blasted with us at 25mph fans.|The First night I had a fruit tart with a crisp pastry as the wasps were on others,|The second night they were there again, my wife said many of the desserts had returned,|I took a tart and a chocolate wasp free , on tasting the tart it had gone soft the cream base was tasting off, having spent three hours the day before, I didn’t eat it , they actually came out a third day looking very second hand,|Summary |We had booked half board , the hotel and Grounds are beautiful, the restaurant does not offer the 5star surroundings. The Staff were always apologising, not being listened to, the minimum 30 euros for a bottle of wine did not match the food .|I would stay there again take lunch with a bit more variety. And either Taxi two kilometres or have a car for a fabulous Meals and local wines at 20 euros|Kefalonia is Such a beautiful island with very friendly people. We moved on to another location after our 4 nights|A big thank you to the bar and restaurant staff who had to put on a brave face