Jessica W.
Google
The shepherds pie was very good, but wow, the service was appalling! There was only one other couple at the bar during Happy Hour and there could not have been a worse bartender serving me. She didn’t bring me the regular menu, only the Happy Hour menu, which is not a big deal, but it was an omen of what was to come. All she would talk about for 15 minutes while I waited for my food was the gory details of how sick she was-that she’d slept 14 hours the day before, that she was going to CVS to get sick supplies after work and she complained about how stuffy her nose was. There was no other bartender so I was forced to watch her take out (and contaminate) all of the glassware from the dishwasher, as she shoved her whole hand in it to polish it. She said she was going to have the French dip with au jus after work so, unfamiliar with the dish I asked her what it was. Her snide response was “it’s on the menu”. There was no description so I asked if the French dip was a sauce, she said it was a sandwich. I was going to ask her describe the au jus but she seemed bothered by my first question so I changed my mind. Another customer then asked if the rooftop bar was open. There was a large chalk board sign in front of the stairs that said “open” but rather than just politely responding with “yes” she said “there’s a sign right there.” The man looked uncomfortable then apologized. My bartender kept complaining about how late her relief worker was to me, while I prayed he would show up sooner rather than later. When she brought me a to go container she opened it by putting her hand inside. This was the icing on the cake. I can only describe the service as a horrible cocktail of rude, incompetent and gross. Despite the good food I will not be back. I hope the owner reads this and encourages his workers to call out when sick, or at least practice good food sanitation and not discuss their sickness with their customers 🤮