Centennial Toyota

I just purchased my 2024 Kia Sorento X-Pro SX Prestige AWD from Centennial Toyota! I was buying out if state and they made the process very easy. I was in and out in 1 hour! It was great because then I was able to get on the road and head home to Anchorage Alaska!

My car leasing experience was positive, from the online inquire and quote, to meeting with the sales agent, Clayton, going over options and getting approved within 15 minutes. Signing digital financial documents with George was smooth and seamless. The total processing time, from start to finish, was about an hour, while enjoying a delicious cup of coffee. This was the best car purchasing and leasing experience of all! My family and I truly appreciated the professional and courteous experience. The manager, Avan, even gave us two weeks of insurance coverage until our auto policy starts. We drove away with the exact vehicle we wanted, with better than advertised pricing, and comfortable monthly payments. No games or gimmicks, straightforward and honest. I plan to continue leasing for the future vehicles, and will go to Centennial Toyota for a repeat of excellent business. They also honor military veterans' service!! Thank you kindly. Theresa Mayo

I just purchased a 2026 hybrid Corolla. The day I picked up the vehicle, they scheduled service for me to come back in to get the dealer installed package set up, which included alarm and activation and window tint. This appointment was less than a week after I picked up the vehicle. I couldn’t be happier. I dropped off the vehicle. They called me in the afternoon to let me know that it was ready and it came out booking amazing with the window tint. Everyone here is friendly and welcoming, and you don’t feel like you’re going to get cheated out of anything.

I had an amazing experience working with my salesman JohnLee Davis at Toyota. From the moment we arrived, he was friendly, patient, and genuinely focused on helping us find the right car for my needs. He took the time to answer all my questions, explained every detail clearly, and never once made me feel pressured. He guided me through the entire process—from test driving to financing—with professionalism and honesty. Thanks to his help, I was able to purchase my new car with complete confidence and zero stress. If you’re looking for someone who truly cares about customer satisfaction, I highly recommend asking for him. I couldn’t be happier with my new car or the service I received! 🚗✨

Roberto is seriously the best car salesman I’ve ever dealt with! From start to finish, he was kind, patient, and really attentive to what I was looking for. He never made me feel pressured or rushed, which I really appreciated. Instead, he took the time to answer all my questions and made sure I felt comfortable with every step of the process. You can tell he genuinely cares about helping his customers find the right car, not just making a sale. If you’re looking for someone honest, easy to talk to, and truly helpful, Roberto is your guy! Thank you for getting me into this awesome Tundra.

Awesome, staff was incredible, Huber in finance. Jason is the captain of the ship and he has been amazing to deal with. It re-stores my faith in dealerships! And I didn’t want to forget James who did an amazing job, of helping with the sale also! Thank you, for being good people

I am writing to express my profound satisfaction with the car buying experience I recently received. It was, without question, the most outstanding I have ever encountered. The team's professionalism was unmatched. The sales environment was entirely pressure-free, and staff members demonstrated a clear commitment to customer service by presenting all available options and dedicating the time necessary to find the perfect vehicle to meet my needs. The financial transaction was remarkably painless and transparent, with the sales team respecting my budget and ensuring the final deal strictly adhered to my financial parameters without any undue pressure. Furthermore, the staff’s product knowledge was exceptional. They were able to detail every feature of the vehicle thoroughly and confidently, without having to consult others or follow up later. This commitment to a high-quality, knowledgeable, and customer-centric approach confirms my intent to be a lifelong customer. This level of execution is a clear reflection that great management cultivates a great workforce, which ultimately leads to an exceptional customer experience.

We worked with Akxel he was very patient in the car negotiation. I gave it a 4 star due the fact that they told me they would give me a fair trade in based on the black book and what CarMax would give. We actually had gone to CarMax before we went to Toyota so we had a print out on what they would offer on the trade in. Toyota offered $3000 less that what CarMax offered. My husband refused to budget on the price he wanted to pay until we got the trade in value up. Eventually we came to a common number we all agreed on. I am ver happy with my preowned 2015 RAV4 Hybrid.

Kylo is a great salesman, make sure to ask for him! Great guy, will answer all your questions and take care of you.

I need to express my frustration with the service I've received so far. I purchased a new 4Runner in June along with a window warranty. My claim for the windshield was approved, and I scheduled an appointment to have the windshield replaced and the windows tinted. When I brought the 4Runner in, I was told that your team could only tint the windows to a certain level -- something that would have been very helpful to know before the appointment. Because of that, I'll now have to handle tinting elsewhere, but the lack of communication was disappointing and a waste of time. The bigger issue is the windshield replacement. I've been waiting for months in the middle of the Vegas summer. At my appointment, I was told service did not have the weather stripping in stock and that I'd receive a call once it arrived. No one has contacted me, and in the meantime, I've been unable to tint the vehicle or resolve the issue. This has been very frustrating -- not only because of the heat, which is especially hard on my 78-year-old mother, but also because I expected much better service from Toyota. I shouldn't have to chase updates on something that should have been resolved months ago. Can someone please let me know exactly when the weather stripping will arrive so I can finally complete this process? I would really appreciate a prompt response, because so far this experience has been anything but good. Im happy to update this review if you care.

So this is not common that I have a 5 star review for a car dealership. If I could give a 10 star I would. It was 8am when I walked in and apparently sales doesn't get there till around 9am, I live in Henderson so I was about to be on my way. (I was only on this side of town so early dropping my stepson off at school) I was walking out the door after using the restroom and figuring this out when I was approached by Aaron Yarborough. This man was one of the most kindest, non aggressive salesmen I have ever met. Aaron was super professional and just wanted to make sure I was happy and comfortable in my situation of purchasing a vehicle. I have purchased and paid off over 10+ vehicles in Las Vegas and I have yet met someone in sales so kind as Aaron. Him and his sales manager Mike did such an AMAZING JOB making my experience so comfortable, and not to mention gave me an incredible deal! I want to thank you all at Centennial Toyota for my experience today! I want to also thank my Finance Guy! He was Amazing! Not pushy and just down to earth family man! The kind of experience I had today needs to be a lesson learned to many other dealerships in town! Thank you Centenary Toyota for making my New Car Purchase incredible! And a big thanks to Aaron, Mike and my finance guy, (I wish I could remember his name)(JRAMIREZCHAN@centennialtoyota.com) is his email, such an incredible family man! I will definitely be referring friends, family. Who ever is running things at this place, you're definitely invested and doing an amazing job!

We had purchased our car here in 2025 and got a great negotiation out of it. We have been back ever since for normal maintenance and the service is always super fast! We usually wait no more than an hour. The place is very clean and spacious. There are cold, free water bottles and a delicious coffee/ tea station in the waiting area. Our go to advisor for everything is always Greg. He has helped us many times and always explains in detail what we are paying for. Overall, this dealership has treated us well.

This is basically the worst place ever!!! I blew my tires on Wednesday and went to get it fixed and first they put the wrong tire and the they cause a real in depth scratch to my bumber stating that their picture is blurry!! I got the tires I was suppose to and then they offered me the paint. Like that paint will not patch my car number up. If anyone know who I should take this to please let me know. The fact is the mechanic was incompetent to chance the tire and the blew out tire was in the truck the scratch was done due to the rim being cracked and then not taking it out correctly.

I went to Centennial Toyota to trade in my Toyota Tacoma truck as it no longer fit my needs and wanted something that worked better for my current situation. KJ one of the managers was extremely helpful in finding what I was looking for and being a manager he took full-time to help me with that. I was able to get the car I needed and get out of there within about three hours. The staff here is kind, helpful, engaging, and wanna make your process easy. Once again, KJ, and Corey are my go to people and I think they'll make your experience good as well.

This review is specifically for my car-buying experience. 5+ stars to Victor! He was patient and honest with me throughout the whole process. I came in with a long list of "must-haves" for my new car and honestly didn't expect to drive off the lot with a car that even exceeded my expectations! I absolutely dread car shopping because of how pushy and dishonest some salespeople can be, but Victor was the complete opposite. He actually listened, took the time to understand what I wanted, and helped me find the perfect upgraded family car. I ended up trading in my 2021 Toyota Highlander for a brand new 2025 Toyota Grand Highlander, and thanks to Victor--and Fernando, the finance manager--the whole transition was even easier than I expected. Highly recommend working with Victor if you want a smooth experience and someone who truly cares about finding the right fit for you rather than just making a sale.

Centennial Toyota has been great with our 2012 Camry & 2013 Prius. Jason K. has been our service guy and he is fantastic! I love the new dealership remodel and how cozy the waiting area is with great amenities.

If I could give zero stars for the initial customer service experience, I would. My family and I came in to inquire about the pricing and financing of a few vehicles we were interested in. We were initially assisted by a sales representative named Alex, who was polite and began explaining some of the details. However, he soon brought over someone he introduced as a sales manager named Mike -- and from that point on, the experience quickly deteriorated. Mike began writing down various numbers on paper, but the information he presented was inconsistent and confusing. When we asked for clarification, rather than offering a professional response, he became defensive and accusatory -- suggesting we were questioning his intelligence. His tone grew increasingly arrogant and confrontational. Despite our efforts to de-escalate and ask for a calmer conversation, Mike raised his voice and justified his behavior by saying, "I'm Italian, that's just how I talk." He then stated that he would speak to us as if we were his children to "teach us how to respect elders," claiming his age and experience made him more knowledgeable than us. This behavior was highly inappropriate and unprofessional. At one point, I turned to Alex and asked if another manager could assist us. Mike interjected and declared that he was the main manager and no one else could help. He then made a disturbing comment suggesting that my mother and I stay behind while he takes my brother outside "to teach him a lesson." Understandably, my brother became upset and asked him to repeat what he had said. In response, Mike yelled at Alex to accompany him and left the table. At that point, we chose to leave -- no customer should be treated this way, especially when trying to make a purchase and simply understand financing options. On the way out, I stopped by the reception desk to ask how I could file a formal complaint. A different sales rep and the receptionist were both extremely kind and apologetic. While I was providing information about the situation , I witnessed Mike approaching the reception area speaking about my family in front of another manager named Sam. Fortunately, Sam allowed us to share our experience, answered our questions clearly, and sincerely apologized for what had happened. During that time, several employees shared that Mike's behavior is a recurring issue and has impacted both staff and customers negatively. We were ultimately helped by Davit, a finance manager (proving that Mike was not the only one available, as he claimed). Davit was courteous, respectful, and also apologized on behalf of the dealership. We did end up purchasing the vehicle we were looking for, but the entire process was unnecessarily stressful due to Mike's conduct. If it weren't for the professionalism of the receptionist, the other sales person, Sam and Davit, we would have walked away entirely. I strongly urge management to re-evaluate the impact certain employees have on the customer experience. One person's unprofessionalism can tarnish an entire company's reputation.

Absolutely the worst shady characters to deal with they will over charge you by hiding contract numbers and then finance department will get mad when you refuse additional services to further increase the price of the car. I Will never deal with these clowns again. If you do buy from them watch out for them overcharging on your loan. I caution you learn from my mistake I will absolutely never step foot on their property again I will go to Toyota west for services I will never trust these shady characters or their word for anything.

Michael Vitolo and Corey Kasem were amazing to work with. From the time they seen us walk onto the lot, it was professional and simple. It is true, you go to the dealership for a reason. Work with them until you get what it is you want, and if you have 2 guys like Michael and Corey, you will leave as a happy customer... just like me. Thank you both for helping me get into my new 2025 Tacoma!!!

I wish I would have considered some of the reviews left here. Their customer service was great!. Very friendly and warm if you will. Now once you get to the sales part, It was pushy and loosely lack of consideration of the buyer. They were your typical car salesmen. I did go in with an option in mind but I qualified for other options and that's fine. The issue came when I became slightly unsure and you can immediately feel the pressure. I felt overwhelmed with choices, numbers and etc. I get trying to find a vehicle for someone, however uncertainty is thing here. Allow someone to breathe and have a moment before making such a big purchase. At this point I've signed the contract and looking to trade this in almost immediately! Again the customer service was nice, just when it's time for the business, be ready to stand on business! Walk out if you need and do not get the KARR security bs. Thank you guys for your time, though I feel just a few things can be reconsidered here.

I just bought a new Toyota RAV4 Hybrid SE from Centennial and it was a great experience. Despite the car I wanted not being on the lot and still in transit from Japan, they allowed me to buy it with a deposit and made me a great deal on a vehicle that is the number one selling vehicle in the nation. We went back and forth a forth on the price a few times, which is typical in price haggling, but they were fair in the end and I think we both got a great deal. This is a beautiful dealership, one of the biggest I've ever seen. Many cars and trucks on the lot ready to sell. I was so glad to have been able to find the car I wanted. I want to thank the entire management staff for being friendly and fair with our back and forth. Especially, Lee B and Hugo R as well as their bosses for letting me buy this car. Thank you so much and I can't wait to take delivery in late August or September.

Thank you GM Jason MEIXNER , the charge was refunded . Thank you for resolving this situation in a week .

Our family was looking everywhere for a certain vehicle and of all the Toyota dealerships in the west the is the very best ! Special shout out to Micheal V for the outstanding service and genuine personality. Highly recommend

I cancelled the 'TIRE & WHEEL PROTECTION WITH OPTIONAL COSMETIC COVERAGE SERVICE AGREEMENT' today. It was also an annoying process since they make you fill out a physical form, then mail it back to them, and then they send it to the dealer. I appreciate the owner Jason Meixner reaching out, but I'm not interested, since this issue has already been resolved and I don't see how it would help. My opinion still stands, don't sign up for this service agreement.

I came into Centennial to drop my truck off before flying out for military TDY. Julian from the moment he introduced himself, set the standard of what customer service is. I had taken my truck to Valley Hi Toyota for an engine replacement, and it was discovered that they didn't complete the job at all. Would've cost me a lot of money but Julian caught it and his team fixed it. This review is long over due, but Centennial has gained another customer thanks to Julian. I'll see y'all this weekend, I need an oil change . Julian needs a raise IMMEDIATELY.

The worst sales experience I have ever had and I have purchased a lot of vehicles. They bait and switched us when we tried to cancel the contract because they didn't hold to the agreement they promised to "BUY DOWN" the rate. well that didn't happen they switched banks on us saying America first wouldn't allow a buy down. NOT happy I would never recommend Centennial Toyota ever! The finance manager speaks down to people and is down right rude.

I wouldn't recommend buying;selling; or having your car or truck serviced here. This is a new location after they did extensive remodeling which I'm sure cost alot of money to complete but guess who's paying for that ?? Yes YOU the customer; their parts are double priced over the msrp and much more than the same exact part at other Toyota dealers Their labor rate is also much more than other Toyota dealers if you decide to get your vehicle serviced here. Also my friend just traded in a Jeep Cherokee they gave them $10k trade in value and are now asking $18k for it on their used car lot. They need to stop scamming people!!!

kylo At centennial Toyota is amazing very welcoming , helpful and has done above and beyond with our process for our new car and continues to be helpful, give him a visit!

Toyota has been the dealership I've been going to for the past 9 years, but I feel ever since they've moved and they have been more worried about survey and giving reviews rather than just making sure my service is done right or recommendations for what needs to be done is accurate across the board.

Worst customer service me and my family have experienced.On Saturday 2nd of August my family and I arrived at the dealership in regards to purchasing a Rav4 and possibly a EV for my sister and we quickly meet with Alex the salesman who was nice and polite and showed us most of his lot New/used. We soon enter the showroom/lobby where I was presented with some Rav4 there ,2 being black and was interested in them , I asked for prices and overall differences on both cars. We sit down with Alex and exchange information for the 2 vehicles. Things take a downturn when Mike/Micheal Vitolo the sales manager/owner/ financial manager or whatever tittle he kept presenting himself arrived at the table with an attitude and a arrogant tone. We as a family asked common questions to mike like what is the msrp / apr / dealer taxes and fees out the door. Mike took the questions as if we where trying to scam him and insult his business practices, then started writing down numbers on a piece of paper, and escalated the conversation by yelling at me and my family for not understanding what he was trying to present . We all looked at alex and told him we need another manager or someone higher than mike because he was being to aggressive and disrespectful, at the point mike said a comment " your sister and mother can stay here , we can finish this outside ". At that point we all decided to leave , all the employees there were in disbelief and some even said this was a common occurrence with Mike. Sam the the manager then came up to us and tried to make amends, apologized for the situation and gave me a deal on a Rav4, he was professional and actually explained everything well on the financing of there vehicles. Overall the experience was terrible and if it weren't for Sam and Davit the finance manager who was super nice and very apologetic about the situation we would of left . A few days later I get contacted about the unprofessionalism of Mike, I get asked my side of the story to then be followed up by "hes a new manager of three weeks and hes a nice , loud person. "

There's a reason why Centennial Toyota dealership have more cars in stock than the other Toyota dealerships in Las Vegas. Because their prices are OUTRAGEOUS! I feel sorry for those who fall for their scams. They target those who are gullible and unsuspecting. I'd recommend not coming here alone if you're not confident enough to see through their scheme. Have your calculator ready so you can calculate in the end how much you're REALLY paying for their vehicle (they hide their market adjustment very well) and to make sure that everything is adding up correctly. Their sales people and representatives get nasty when you don't fall for their bs. I'd recommend going to AutoNation Toyota Dealership. Salesperson there was honest and did not beat around the bush about the price. They were direct and did not charge the unnecessary market adjustment. You may need to wait for the car you want because unlike Centennial Toyota, they're actually selling their cars FAST due their great service. Don't come to this one. Unless you want to get financially screwed.

Thankful to the best handsome helpful angel papa in LasVegas Jason Meixner who provided me best service to trade in my old Nissan Sentra and Found me nice Toyota Carolla 2022 for me and my daughter and my pug. I am soooo happy like i feel like riding on the clouds it drives so smooth and quiet and light. I am speechless how Jason Meixner helped me from last night towed my old car quickly and picked me up next early morning to find my economy reliable safety car. Thank you Thank you Thank you Jason. and Kevin' and Marc and all other friendly employee he has there. from Aya

The service I received through Robert has been absolutely terrible, and at this point I feel like the warranty I purchased is either a complete scam--or Robert is simply that incompetent. I purchased a 2024 RAV4 Prime in July 2024 and paid $12,000 for the top-tier warranty, which was supposed to cover everything, including tires and windshield repair. I made this investment for peace of mind. Instead, my first real claim has been nothing but a nightmare. While driving on the 215, I hit a metal plank in the road that destroyed both of my left tires. Not only was this a terrifying and dangerous situation, but Robert provided me with zero reassurance or urgency in getting the issue handled. AAA towed my vehicle to Toyota, and I even arranged a 2:00 PM appointment that same day. I made it clear that I needed my car repaired as soon as possible because (1) I need my vehicle for work, and (2) I already had a scheduled body shop appointment to repair my bumper from a previous accident. Robert failed to mention that he would not be prioritizing my vehicle at all. Instead of immediately submitting the warranty claim when my car arrived, he waited until the next morning to even file it. That delay alone cost me precious time. Once the claim was finally approved, I was informed that the required tires weren't even in stock. By the time the tires arrived the following day, the "assigned mechanic" wasn't available, and I had to wait yet again for a new mechanic to be found. Between the lack of communication, the complete disregard for urgency, and the endless delays, I am baffled and furious. Had I just paid out of pocket at a local tire shop, I would have had my car back the same day instead of losing work and money while my vehicle sat at Toyota for three days. To make matters worse, the warranty didn't even cover a rental car while Toyota kept my car hostage. I deeply regret trusting Toyota and investing in this warranty. Instead of peace of mind, it has caused me nothing but stress, wasted time, and lost income.

Terrible Pricing .. Went to try to make a deal on a brand new Toyota Tacoma TRD Pro (i was willing to buy it at sticker price) but the salesman Diego wants $10k to $15k on top of the sticker price. Then went down to $5k over when they were about to close Lol. The salesman and manager were very pushy, it made for a terrible experience. The next day, I went to TOYOTA FINDLAY and got a good deal on a TRD Pro, paid sticker price, and they gave 4k worth of ARB accessories and a $500 gas card. GO TO TOYOTA FINDLAY IN HENDERSON

Just checking out the new RAV4 and ended up driving one home. Great experience here and could not turn down the deal. My better half fell in love with the Wind Chill Pearl paint, and ultimately drove it home. Dealership and associates there were impressive and looking forward to a long term relationship with Centennial Toyota!

Huber and Armando from start to finish were professional, friendly, and went the extra mile for a great deal and a service that satisfied. I appreciated how quickly and honestly they responded to my questions. Would absolutely work with them again in the future. Thanks again!!!

I purchased a new Camry from Centennial Toyota, and the experience started off fantastic -- clean showroom, great atmosphere, and top-notch customer service. My salesman, Alex Garcia, was awesome. Friendly, easygoing, and genuinely helpful -- he made me feel comfortable from the beginning - no pressure, no gimmicks. Huge credit to him for setting such a positive tone. Also, shoutout to the team members standing outside in the Vegas heat escorting customers in -- that kind of hospitality is something I've never seen in New York. But things took a hard turn when I went to finalize paperwork with Huber Lopez, the finance manager. What started off cordial quickly turned into a rushed, high-pressure situation. I was asked to sign documents at lightning speed, with little time to read or ask questions. Then, right at the end, I was hit with a bunch of upsells -- extended warranty, service plan, immobilizer alarm -- and told I had 15 minutes to decide or the offer was off the table. When I asked for a day to think it over, he said it wasn't possible and he was leaving for the evening. When I tried to sign "under protest,"that was not allowed. It was disappointing and stressful -- especially after such a great start. Bottom line: Love my Camry, and Alex made the process feel great. But I hope Centennial takes feedback like this seriously, because the finance portion should never feel uncomfortable, or feel like a pressure cooker.

Corey was great. Went in at 7:15. Left with a deal, new car, financing before 10. Was the most painless car buying experience I have ever had. All staff were way, kind, reasonable, and a pleasure. I didn't know it could be such a painless experience.

Bought a 2023 Toyota Crown. They tried to add a $1500 fee for buying a certified used vehicle. (The cost of getting it ready for resale) Didn't pay that. Sales rep verbatim says "Bumper to Bumper" Warranty for the first 12000 miles or 1 year whatever comes first. I take the car to service 2 weeks after purchase to fix the Qi Wireless Feature that is a known problem with the Toyota Crown. Service writer verbatim tells me, "There is no such thing as bumper to bumper warranty." He tried to have me pay a $200 diagnostic fee. I said why would I pay any diagnostic fee if I know its broken and its UNDER WARRANTY. He says he has no idea if its going to be covered under warranty. What kind of service writer doesn't know the inner details of Toyota's Comprehensive Warranty? I had to get a phone number off of him and do his job for him and called Toyota's Warranty Department. He also said there is a $50 deductible. I called Toyota's Warranty department to find out I have no deductible and diagnostic fees are not paid out by Toyota. This dealership are a bunch of scammers with service writers working on commission. Don't get played by this dealership, they try to stick it to you in every way.

I bought my car in Henderson with platinum package. I brought my car in with A/C problems. They charge me $1200 and it STILL doesn't work. I called the number on the platinum package and found out that the AC should've been covered...

pt. 2 ---------------------------- And the cherry on top? The way my car got driven. Whoever test drove it, the a*shole slammed on the brakes and floored the gas REPEATEDLY. 66 in a 35. What is this, "Fast & the Furiously Unemployed"?! Thankfully, I have a tracker on my vehicle (receipts have been attached), which means I got to review the whole thing. If you're going to joyride in a customer's car, maybe don't do it like you're auditioning for Need for Speed. And even better, don't be the dumba*s who doesn't look for a tracker first. Embarrassing. I called the next day. Surprise--my advisor wasn't in. I asked for a manager to call me. One of the service managers, Randall, reached out, said the main manager was out, and asked me to email everything. I did. He said someone would be following up. It's now June 4th. Guess who still hasn't received a call? MEEEEEEEE !! Oh, and adding onto this absolutely f*ck of a disaster. When I got my trim finally fixed, I noticed that one of my speakers on my LESS THAN A YR OLD car was blown. I do not max out the speakers, ever. I asked them to look at it and see if I could get it replaced. My service advisor said they ordered a new one and it'd be in by Friday, May 30th. He wanted me to make an appointment right then and there so that when it came on Friday I was there to get it installed. I said absolutely not, I want a phone call when it comes in because if it's on back order, too, I'd be pissed if I come and it's not here. He said ok, he'd call me on Friday, May 30th... Now say it with me guys.. Guess who hasn't received a call?! ME. It's June 6th, NO CALL. The more all of this builds up, the more pissed off I get. I'm a patient person, I am. But Toyota's employees have disrespected the sh*t out of me and my car, and y'all don't even have the balls to call me and admit fault. I have never had a problem with any of the woman working there, and Im trying real hard not to come off as sexist, but why do the men there not want to do their jobs?? At this point, someone needs to give me new brake pads or some money off of this sh*t show of a car. The moral of the story, if you're considering taking your car here, ask yourself: "Do I want to overpay for mediocrity, be ignored, lied to, and have my car spiritually violated by a wannabe Vin Diesel?" If yes--Toyota Centennial is the spot for you! If not, take your car and your dignity somewhere that respects you, your car, your patience, and your time. Once again, I recommend Brake Masters on Azure/Tenaya. P.S. - TOYOTA WINDOW GLASS IS SH*T. I, again, have had my car for less than a year and have had 3 chips/cracks already. I have two Chevy cars I've owned for 3+ years and drive all my cars the same, my Chevy windows have ZERO chips or cracks. Why do y'all's cars chip/crack so easily? Seriously guys (Toyota manufacturers), this is immensely embarrassing for y'all. Love you guys (the readers who got to the end, NOT Toyota)!

Kevin an Avan made buying a car a great experience. They were patient, helpful, and genuinely interested in helping us get the perfect car. The give them my highest recommendation.

These guys are great! Extra early hours are super convenient. I was in and out in less than an hour for my vehicle's service appt. Always friendly. The facility is beautiful.

the worst place you could go for service!!! DO not go here. They will treat you horrible and try to screw you over!!

Sent an email to the email listed in the reply, several weeks ago and have heard 0. Definitely reinforces me not going back.

If I could leave a zero star review, or better yet, a negative 5 star review of Centennial Hills Toyota, I would. I brought my 2018 Lexus RX 350 here to have the 65,000 mile service performed. Following this service, when I brought my Lexus to another repair facility, it was discovered that the technician who performed the service over-tightened the oil filter and the oil drain plug. The oil filter was on so tight that the "special Toyota Oil Filter Wrench" could not remove the filter. The filter had to be completely destroyed in order to remove it. This caused damage to the place where the filter attaches that needed to be repaired. Furthermore, the drain plug for the oil pan was probably put back on with a pneumatic torque wrench. This is a bolt that does not require that much tightening. By the manner in which the drain plug was put back onto my vehicle, this made small cracks in my oil pan, and the oil pan had to be replaced. By the manner in which the technician performed the service on my Lexus, what should have been a $100 oil change turned into a $5,000 repair. This is beyond negligence on behalf of Centennial Hills Toyota. I would not recommend anyone, even my worst enemy, to bring their vehicle here for any type of service. This repair facility is either incapable or unable to make even the most basic repairs as evidenced through the manner in which they performed this service on my vehicle.

Kamran Syed is a scummy salesman. Don't do business with him. Couldn't give me a simple price via email.

Excellent Customer Service All Around! Purchased a Tacoma in November for the Best Price in the region with everything I wanted and more. The new location is amazing, comfortable and great coffee too! Kayla in parts was so knowledgeable and helpful with our questions and gave us the best price anywhere for an upgraded part. Thank you for honoring the service members with a military discount! it's always a pleasure to come to Centennial Toyota whether its a question , part or service the staff always makes sure we leave with a smile.

So far best treatment I got was from Mr Stone in service to bad it was because my car was leaking oil after service but he came explained what happened and got me squared away if it was just on my visit to service I would probably put at 5 stars

I was dreading the thought of buying a car. With all the negative stories and experiences about salespersons, closers, finance managers; all the scripts and tricks you heard about over the years...Ugh!! My experience at Centennial Toyota this week couldn't have been further from those stories. I had done my research online, and had clear ideas of what I wanted, a used RAV4. I made an appointment with Zak Berge, told him what I wanted and let him know I didn't want to feel pressured or rushed. He was friendly, professional, very knowledgeable and incredibly patient with my list of questions. Zak introduced me to Andrew in the Service Department, who explained the 160 pt inspection and future maintenance requirements. He even took a phone call from my brother in Chicago who wanted a detailed description of the work they'd just completed on the car's brakes. Zak and I worked out a solid deal. Kevin, in Finance, made the signing process painless. Literally, from start to finish, I felt very comfortable and confident I was getting a good deal. I couldn't be more satisfied.

No even out of my car and a young salesman is yelling at me from across the parking lot asking if I can be helped as he's walking towards me. Mind you they have speakers blaring and when he finally gets writhing 30 feet of me I said I'm sorry I can't hear you from across the dealership and with the music blaring. Looks at me with disgust and walks back to the huddle of about 5 other sales people and puts his foot against the wall. My family has bought many Toyotas, I decided to walk back outside to my car and go to another dealership.

This place was the worst place I have purchased a vehicle from. Don't get me wrong I love my car, but didn't like the process. My boyfriend worked here. The sales manager spoke to my boyfriend as if he was buying me the car . I took the car home after they said everything was approved. Then 3 days later I was told I didn't qualify. Before calling me to say i didn't qualify the sales guy went to my boyfriend without my knowledge at work ask him if he would cosign. also they tried giving me $500 less on my trade in on my contact. After going back in forth trying to fix my contact, they then didn't include gap. after fixing my contact they asked I gave them $1000 more down. wow, I now qualify for the Toyota Financing with before they said I didn't qualify for.

We had a good experience buying a car here a few months back. It's far from our house, but when another Toyota dealership in town wasn't giving us what we needed to make a deal, we wanted to see what the competition could do. We were greeted right away when we arrived and immediately taken to test drive the car we were interested in. It was not exactly what I wanted, but of course the salesman tried his best to get us to buy it. Then when we all realized the exact car I wanted was on the lot (being test driven by someone else at the time) he bent over backwards to grab that car back as soon as they returned. They also had no problem giving me exactly what I asked for with my trade-in, which the other dealership said was "impossible" and told me to go to Carmax instead. Really appreciated that they made that easy on us. We ended up buying my new car that day when we didn't really intend to because the deal was exactly what we were looking for! The rest of the purchasing process was pretty painless honestly. The staff was all really friendly and helpful and it didn't take that long. It's too far away for me to use their service dept., but I'd definitely visit them again way down the line for a new vehicle!

Waldo was very rude, didn't seem to want to do his job. We came in with questions that were not getting answered..

can't say enough good things about my experience at Centennial Hills Toyota! From start to finish, the team made buying my new Tundra an absolute breeze. My salesperson, TJ, was incredible--friendly, knowledgeable, and genuinely invested in helping us find the perfect vehicle. He listened to our needs, answered all my questions, and never once made me feel pressured. It's clear he loves what he does, and it made the whole process enjoyable. Then there's Huber, the finance manager, who worked some serious magic to get me an amazing deal. He explained everything in detail, broke down all my options, and made sure I walked away feeling confident about my financing. He's a pro who truly cares about his customers--couldn't have asked for better. And let's not forget Kam, the manager, who oversaw everything with a warm smile and a hands-on approach. His leadership really shines through in how smooth and welcoming the whole experience was. Centennial Hills Toyota is hands-down one of the best dealerships I've ever worked with. TJ, Huber, and Kam are a dream team--professional, personable, and top-notch at what they do. If you're in the market for a car, do yourself a favor and go see them. Five stars all the way!

Have you ever been to a car dealership that did everything in their power NOT to sell you a vehicle? That's exactly what happened to me. My first thought was, did I forget to take a shower, do I smell or something? I have been searching for a new Tundra. I saw an ad by one of their salesmen. I'm going to leave him unnamed because I don't want to jeopardize anyone trying to put food on the table but I really should name him for wasting my time and gas. The MSRP on the truck was over 81k but they had it marked down by 11k. I make an appointment and arrive on time. The salesman greeted me upon my arrival and then proceeded to tap away on his phone. The truck was located inside the showroom. He starts the truck, pops the hood and disappears. Comes back in 10 minutes, still on his phone and said the used car salesman is on his way to appraise my trade. He then leaves. It's really awkward because I'm just standing around this truck for a long time while it's running and doing nothing. The used car appraiser arrives and we go outside so he can look my trade over. When he's done, we go back inside where once again, I'm standing around the truck with the hood popped open and still running, salesman is nowhere to be found. Normally a dealership would have you come to their office, offer a drink and produce some numbers. I'm just awkwardly standing around. The salesman finally returns, phone in hand and gives me a lowball appraisal on my trade. I told him that I have already received three online appraisals and his was the worse. Carmax was the highest. He said go to Carmax and sell them your car and come back. What kind of salesperson tells you to go to the competition to sell your car? Don't you think they will try to sell you something also? I mentioned that there was some damage to the rear of the new Tundra. He said let me go speak to my sales manager. Once again, I'm waiting around awkwardly. It's been nearly an hour and 15 minutes total. He returns and says he can't adjust the trade value and they are not going to fix the damage. 81k MSRP on a new truck and you're going to sell it damaged? I pretty much at that point believed they may have had a buyer for the truck and was giving me the run around. Don't you think if that was the case, they should simply say there's an offer on it but let me try to find you another vehicle and see what we can do to improve your trade value? You know basic sales 101? I shook the salesman hand and left. It's ironic because it's impossible to leave a dealership without being gang tackled but at Centennial Toyota, I simply walked out. And when you do leave without buying, they tend to hound you by phone to get you to come back. Not a peep here, haven't heard from them since. I went to Toyota of Las Vegas the next day and purchased a new Tundra. I'll do their review shortly.

Thank you Armando Estrada and the centennial Toyota team! I came in with a budget and list of must haves in mind and Armando was able to guide me in the right direction. He was very helpful, didn't try to push me for anything outside of my comfort zone and made the experience a breeze. I've had a couple bad experiences at other dealerships where I feel like I'm not heard and they will try to make me spend far beyond what I'm comfortable spending, but that was not the experience today and I couldn't be happier. You guys checked every box in my must haves list and I'm in love with my new purchase car! I will be referring all my family to Armando, you have earned a loyal customer!