Dmitry Patrenkhov
Google
(At night) Disrespectful rude hotel.
I got a skin rash while staying there and also got a cold because it's so dry and dusty. Aside from that... I left my charger behind when I moved hotels to go to Disney, so I used the Meituan app. And I asked if they could hand it to the delivery man. They told me to send my passport information by email. But when I tried to ask the hotel's email, they abruptly hung up. I tried to find out email myself, but there wasn't one. I thought maybe English was too hard for them, or it would be easier if I spoke in Chinese. So I asked the Melia Hotel staff to use Chinese. They were like angels, kind enough to help me, and personally interpreted for me. So I successfully sent them my passport and accommodation information. But after that central hotel's staff sighed and said, "We're busy right now." Haha😂 You know, at first they told me to send a passport photo by email. But they didn't give me proper email address. So I tried to ask their email again. But when I asked their email address, they didn't give it to me. So I told them everything in person, they sighed and said, "Aren't you Chinese? Do you have a Chinese phone number?" Haha😂. What an amazing question. Even they know i'm korean. I was leaving my phone with a friend and they started talking nonsense.
This is the first time I've ever been so ignored at a hotel. I'm so embarrassed lol😂 Oh well, the daytime staff was fine, but the night shift staff is just... really pitiful.
Honestly, I find it funny that I'm being treated like this for a small charger, and I feel bad for the Melia staff who were so kind to help me, so I just said no and left it at that humorous hotel. lol😂 Well, there's been talk for a while that the night shift staff is a mess, so be careful, everyone lol😂
I'm so outraged that I'm just writing this, so I'm sorry that it's disorganized lol😂