Central Loop Hotel

This was a great location for low key visits. Not a night life spot. Walking distance from Art Institute, Millennium Park, and Cloud Gate. Pub attached to lobby. Nice people. Starbucks around the corner. Clean, up to date rooms. They bed was mediocre but I've been told that currently they are updating the beds so I am coming back in two weeks.

such a friendly and fast service, any concerns I had was all answered ! the staffs were sure to give me clarification when needed! I booked and paid online before arriving. NOW, they do charge an additional +$100 for security deposit, not sure if it’s more or less depending on the room you get.. but that’s what i was charged and THEY DO SEND IT BACK TO YOU! but the room was lovely building was nice and quiet. MANY things to do around this area! I FOR SURE WOULD RETURN BACK❤️!

This is the perfect place to stay in the downtown area especially if you are traveling by train like we did. Affordable, clean and fantastic customer service. We walked in at 11:45am and were able to immediately check-in the Friday after Thanksgiving. They have a gym, business center and the elephant and castle restaurant downstairs is delicious!!!

I've never had such an experience before. In my whole life I barely give 2 stars feedback to property, honestly I just wanna give 1 star feedback but the residents are friendly and nice that why I add one more star for them. The location is really convenient, room setting is super clean and organization. However, the black old lady who works at front desk is really mean and rude, she tried to bully me when I was checking in. Her service attitude likes she's guest I'm staff, and I owed her money, too. After check in my mood is really down, so I can't get any reason is why I pay almost $400 a night come here to get treatment like that. If you come to check Chicago I won't recommend this hotel for, or if you like the hotel but don't come to check in around 11am-1pm on Saturday！

A middle of the road hotel which would be helped by a renovation. Quite worn down overall, but still perfectly ok. Check in was quick, but strangely inefficient. Instead of just getting a keycard, the staff showed me how to create my own. That’s fine for a self service solution, but if staff walks me through the steps, I don’t really know what we achieved here… Anyways, not a big thing. Room was fine. Bed was good. Noise level from the street not too bad. The AC/ventilation was very loud though. The room was reasonably clean, but if you looked for it, there were a few dusty spots. The shower is of the weird American type where you only decide on the heat and the pressure is constant. The location is great. Very close to Willis Tower, the art museum, lots of restaurants and stores. Walk in any direction and you’ll find something interesting. There’s a restaurant in the hotel, English pub style, but I didn’t visit it. At the right price, this place is fine. I would be fine with staying here again.

Very basic hotel, definitely a 3 or below star. Pros: - good location - affordable-ish - love their push on waste free toiletries, and water filling stations with complimentary bottles! Cons: - paid parking far from hotel - noise from outside of people talking, doors closing traveled in very well - no microwave or fridge - the pumps on the toiletries seemed old and didn't work properly - sheets had a weird chemical smell - small rooms I would recommend spending a few more bucks and staying at a better place like Hilton nearby!

The room I had was not updated like the images online. The carpet had stains everywhere, the bathroom tiles were old with filthy grime in the grout. The entire room had a thin layer of dust over everything, even the bed had dust. The front desk staff was wonderful, everyone was very friendly and helpful.

Very, very thin walls. You could hear neighbors if tv not on. Do wish there was a microwave and fridge in my room to minimize food waste. Overall it was a nice place to stay.

It's nice enough, but the rooms are tiny (think boutique hotel sized). Everything is clean, the bathroom was decent and the shower was nice. For two people, it was pretty cramped. The bed was super hard which normally I enjoy but it was on the smallish side. The AC word pretty well but the rooms heated up very quickly. It had plenty of outlets, which was nice. And they provided chilled filtered water on each floor by the elevators which was a total win. The location was fabulous. What was weird is that when I checked out, they wouldn't give me a receipt since I booked through an online booking site. I've honestly never had a hotel deny me a receipt, especially when they knew I was there for a conference and needed a receipt for reimbursement. The British pub attached to the hotel, The Elephant and Castle was a nice treat (I'll review that later) but you couldn't do room charges for some reason.

So.... I wish I could give this place a better review but.... Room not totally clean. There was food in the bedside drawer from a previous guest. I had asked for my room to be cleaned on certain days and although the receptionist made more of this on my record, housekeeping just ignored it as when I returned, my room was not cleaned nor were these chips gone from the drawer! I had told them then specifically about this issue and asked for my room to be cleaned that next day. It sort of was.... But the chips were still there. Short-staffed perhaps? Also, reception and customer service could really be improved.

Thank you to management for giving me a second chance by giving me a refund for a wrongfully placed reservation online through a third party. I look forward to staying with you and thanks again for your kind gesture!

3.5 Stars This hotel is located in the business district of Chicago, close to the loop and a few bus/train rides away from all the tourist attractions (Aquarium, Field Museum, etc.). It's pretty central to most things. However, the hotel itself can use some renovations--the way they designed the hallways between the rooms were really cramped and the bathroom required some attention. They only gave us two pillows, and when we called to get an extra pair, they took a long time to delivery them. The service is a hit or miss--the guy who checked us in wasn't very warm at all but the folks working in the daytime were nothing short of wonderful! Reception is not the greatest but they do provide free WiFi.

1. Value: I hadn't been to Chicago in a very long time, and I realize that Chicago -- especially the Loop, near the attractions I came to see -- is expensive, compared to where I live (and that other hotels cost more than this one). I've rated the value lower than "10" because of my experience with the TV/Remote, attached restaurant, and bathroom design (details below). 2. TV/remote: Although I didn't come to Chicago to watch TV, nevertheless when something is part of what I'm paying for, I expect it to work, and not to cause me to waste many minutes in frustration. I also sometimes wanted to see the TV just for things such as the temperature and forecast, or news. (Remember, I'm not one of the billions -- like most of you who are reading this -- who carry a phone everywhere they go, and have their eyes glued to it every waking minute of every day.) I had an ongoing struggle just to turn the TV or or off, or use the Return button, or Page Up or Page Down, or enter a channel number. Made no difference where I aimed it, or how gently or firmly I pressed the buttons. Management had a maintenance fellow come to my room twice, to test my TV remote, and he was very nice. On the second visit, he replaced the remote entirely. However, desk staff told me that the problems I was having were usually indications of a common problem with a chip on their TV's, not a faulty remote. After the gentleman's second visit to my room, the problems remained. I've now asked the hotel for an adjustment to my bill. (I didn't ask for it at checkout or discuss this problem any further with staff at that time, due to time constraints, a long line at the desk, and my frustration with another, different problem): 3. Checkout: This isn't directly related to checkout, but occurred at checkout time. I'm 67, but I know how to use technology, use a laptop extensively at home, used a computer extensively at my job, and yes, I own a cell phone (but use it sparingly, for voice calls only. NO INTERNET. That's my choice; I prefer not to be a slave to a big damn phone, or any phone, as so many other robots have chosen to do). Unfortunately, I didn't realize that an "app" is now needed to do just about everything, and that it's become impossible to simply place a phone call to request a cab (except at places like Union Station, where there are taxi stands). The night before my checkout, I told desk staff that I'd walk to Union Station the next day, unless the weather was bad . . . in which case, could desk staff summon a cab for me. "No problem", they said; they walked me over to the the "Curb" device at the kiosk, told me about a $2.50 fee to use it, said that cabs usually come very quickly, and that the driver would just call me when they arrived. Great . . . except that isn't exactly how it actually works. There's a disclosure that a LINK would be sent to me, with details about my ride.) I can't use a link, since I've chosen not to use an internet-capable phone. I could have received/read a TEXT message, or answered a voice call, telling me the driver was there (as I said, staff said I'd be "CALLED" when the ride arrived), but had no way to follow a link. Long line at the front desk, so I disgustedly decided to walk the 5 blocks to Union Station with my two bags. 4. The attached restaurant (Elephant & Castle): When I had breakfast there, I had a clear view of the young man who stood only a few feet away the entire time, acting as host, handing menus to guests, etc. Purely by chance, because I happened to be looking in his direction at the time, I saw him do something that parents teach their young children not to do (and have always taught them not to do, even before Covid): sneezed onto his hand. During the rest of my meal, I couldn't help noticing that, because he either had a cold, or allergies, he was blowing and wiping his nose often, and kept the same napkin or tissue in his hand for repeated use, wadded up in his left hand. Although he walked back to the bar area once or twice, he never washed his hands or used a hand cleanser . . . and yet, his job included shaking people's hands, handing out menus, etc. (He also handed me the sugar receptacle, after I hadn't noticed where it was on my table.) Need I say more? 5. Bathroom: 111 West Adams is an older building, and the hotel rooms were probably retrofitted -- and so, if the rooms weren't originally HOTEL rooms, that might explain why there's no vent fan or heat lamp in the bathrooms. Be that as it may, value is further diminished when exiting the shower into a cold room with the mirror fogged up.

A great place to stay downtown. Danny the concierge has been fantastic. There is a convenient the water bottle station on my floor that I can refill instead of having to go out every day for bottled water and throwing away the container.

Nice hotel but it was the staff that made it super classy for me! All staff were helpful and courteous but the worker who was vacuuming on our floor actually stopped while we walked by to be polite. Wow. Room was on the small side but very clean and updated and we weren't in town to stay in our room all day so I thought it was perfect. Serve yourself bottled water so you could refill your own with clean cool water if you wanted or fill fresh. How green! Bar and restaurant were open late with great menu. Priced like the rest of downtown but that's what i expected. Would stay again!

Had a less than average stay here. The biggest pro was the location. It was in the center of the loop and was very close to Millenium Park and other sights. The front staff was also nice and there are refillable water stations on each floor I believe! However, for how much we were paying per night.. we definitely did not get our money's worth. Our first red flag was that our queen bed was two twin beds pushed together. There is no housecleaning due to COVID which I guess is understandable but this in turn creates people leaving their dirty sheets, towels, etc. in the hallway, which is gross. The room is small, which is whatever but the walls are THIN. Had a hard time going to sleep when you can hear the people in the next room always entering and leaving their room (and sometimes it sounds like they're about to enter your room LOL). I could always hear people in the hallway. Also FYI, there are no mini fridges which is a bummer. We had high expectations but will most likely opt out on staying here again when we return to Chicago since it's not worth the price.

Stayed here for a few days in Sept for a business trip. Hotel was average, clean but room was musty. The worst part of the stay was that I was double charged almost $700 and the management has yet to refund even after 4 phone calls. I'm assured each time the situation will be handled but no phone calls back and no refund. This is not the way to treat customers.

I got assigned the Central Loop Hotel on an Expedia/Hotwire booking. Central Loop shares the same facilities with the Club Quarters - the lobby, rooms and staff are the same, I'm not sure there's any difference between the 2 names. Truthfully, I'm worried about the future of travel. Central Loop has canceled housekeeping in the name of COVID-19. The pandemic has passed, the hotel isn't taking any other COVID-19 precautions and all staff and guests are vaccinated... putting A and B together I'll wager a year's salary that canceling housekeeping has more to do with cost cutting than any sort of pandemic response. What's more, each floor has "guest request" closets that presumably contain self-serve housekeeping goods that save you the trouble of ringing the front desk. When I stayed, all of these request closets were locked and out of service. The reason? COVID. Gimme a break. The rooms are small and spartan. CLH was the first hotel I've stayed in that doesn't offer in-room hair dryers and irons. My room also wasn't cleaned - there was hair caked on the bathroom floor. My main gripe is that this property is listed on Hotwire and Expedia as a 4 star hotel, when it barely passes for 2. The location is excellent; you're blocks from the art institute and L stations, but I will be taking my business elsewhere next time I'm in Chicago.

Loved everything about this hotel. Location: down the street from the Art Institute and easy walking distance from the Riverwalk, Millenium Park, and the Goodman Theatre. Amenities: comfy mattresses, lovely art work on the walls. Service: kudos to Alex (such a fun and pleasant person) and the housekeeping staff who got a luggage rack and extra towels to us in a jiffy. Price: reasonable. I will stay here again. And again.

Nicely located in heart of the loop. Close to shopping, restaurants & Millennium Park. Friendly concierge staff. Hotel offers daily wine & snacks in the downstairs lobby for happy hour from 5-6pm. They also have computers for flight check in and to print tickets. Rooms are nice but on the small side. You can also hear all the foot traffic from the hallway, would bring ear plugs for next stay. Elephant & Castle next door for pub/food choices if room service isn't your thing.

Central Loop just cancelled multiple reservations two weeks out. This leaves us in a huge and expensive scramble to get new accommodations worked out. You can't hide behind COVID as a shield for poor decision making and poor communication. This should have been a conversation a month ago. Bad show, folks. Bad. Show.

This hotel was super affordable at $94/nt and was centrally located for my one night stay. The employees were so friendly and check in was smooth. The rooms were the perfect size for me with a huge tv. The bathroom and it's amenities are where Central Loop loses points for me. It wasn't the cleanest bathroom I've ever seen and the towels were hard. The hotel did have this cool water bottling station on every floor which I appreciated. Nice affordable stay.

I stayed at Central Loop hotel for one evening and I was not disappointed. I was able to reserve the evening before. I travel frequently. Had just flew in from New York. These days, I look for uncomplicated transactions. I look for ease, a clean room, friendly staff, and a hotel within a stone's throw of public transportation. Central Loop delivered on all of these items. I don't have time for rude or ignorant folks. I read some of the reviews before reserving my room. I will admit, I was a bit nervous. But, the price fit my budget and the hotel fit my criteria... so I hit the reserve button. My room was nicely situated on the 7th floor and large enough for me to move around. The staff at Central loop was very friendly and accommodating. Not one person on the staff treated me as suspicious or with disdain. The gentlemen taking care of the valet were also helpful with tips of getting around the area. The room was spacious and quiet. I also loved the added touch of providing water bottles and filtered water. I was able to get water anytime of the day/night without bothering anyone. The price was also great. And, as usual, if you're not into public transportation - uber is just a click away.

Not even checked checked in yet and the representative was rude on the phone over a small . Will update my review when I check out. Update-- Poor quality hotel** ridiculously small, restrooms were dirty, hair on the walls and inside the bath. The sinks were dirty. There was dirt and hair on the floor. Like Jesus Christ is it that hard to clean up properly before someone new checks in?? I was so disgusted by the hotel that I refused to sleep on the bed's sheets. Lucky I brought my own blanket. Laid towels on the bed and used my own blanket. Never again. No wonder the price was so low for the financial district.

I stayed at this hotel a few years ago and really liked it. This time, July 7, 2021, I was very disappointed. I checked in and went up to my room to find dirty towels and an unmade bed. I called the front desk and said that the room was not serviced and asked when that would happen. I was told that housekeeping would not enter the rooms. I should have pointed out that I had just checked in, but I was exhausted and just asked for towels. I spread the towels out on the bed and pillows so that I would have a clean surface for sleeping. I won't stay here again.

Wonderfull little gem in downtown Chicago. Yes, the rooms are on the smaller size but well design. They are very practical with all the switches very easily to reach from bed. I'll stay here again. The hotel personal is very polite and attentive. Yesterday at 5pm they had FREE wine tasting with cheese and crackers in the cellar...

Hotel is on a busy street (downtown Chicago), but only had one guy at the vallet station. There was a car in front of me and we were waiting for the vallet to come out. Few people honked at us while we were waiting, so the guy in front of me just up and left. I took his spot so I wasn't blocking traffic anymore. Waited in my car about 10 min, put on my hazards, and just went to the front and asked where the vallet was. Front guy said that he's out getting a car. Waited a few more minutes and the vallet finally dropped off his car. He then went inside and didn't even bother helping me... Sigh, my car is right in front of you, but you just go inside and go on your phone?! I opened my trunk, grabbed my suitcase, and had to go tell him to take my car. $50 vallet is normal for Chicago, but geez this guy was bad. Checked in. Went to my room and there was hair in the toilet. I feel nice clean seeing that there... flushed the toilet, got ready for bed, and ready to get out of this hotel. Sorry, first impressions last, and I won't be coming back to this hotel. Hopefully management reads this and fixes these simple things to make it a better experience for their future guests.

This place is disgusting. Should have known there was a problem when we walked in. First guests we ran into informed us they had bed bugs in their room, which was proven by her multiple bed bug bite marks. As we get to our room, the hallways were disgusting. There were garbage and stains everywhere. When we got to our room, we decided to check the bed. There were multiple hairs including what appeared to be pubic hair on the bed sheets. There was also what looked like a urine stain on the mattress. We cancelled the reservation and checked out immediately. DO NOT STAY HERE!

The only thing about this hotel that I can nag about is, we made a reservation at one (Central Loop), but our room was in the other (Club Quarters). So, which do I review?? Either way, we were really happy with this choice. It is centrally located, within walking distance of lots and lots of good Chicago venues, a 6 minute walk from the train, and a two minute walk to the CTA. Our room was fine although the A/C was pretty wonky, bathroom is cruise-ship small, but still fine, the mattress was great, there is an exercise mat in the closet (but, does it get cleaned after every guest's visit?) and, yes, the walls are kind of thin (WHY do people talk so loud when they return to their rooms late at night anyway?!), but we heard hardly any street noise other than police and ambulance sirens. We love the hotel's amenities: chessboards,fireplace, couches, bar stools and upholstered chairs in the lobby. The same in downstairs "living room" as well as free snacks (nuts, seeds, M&Ms, wasabi peas), apples, and coffees and teas, and sodas (I think that these are only available on the week ends), plus granola bars in the mornings AND a free wine and cheese get together at 5 Monday through Fridays. Very nice touch. The fitness center is adequate, including a Peleton, for those who are subscribers. The front desk(s) staff (remember, this is two hotels in one. Kind of. I think.) is very welcoming, friendly, and knowledgeable.You can print your boarding passes for free, as well as use the myriad computers in the LR, plus there are two small conference areas/quiet rooms there, and a large screen TV. I would definitely stay here again.

When they say "small" in the description of the room size they should say "shoe box". Stayed here for 2 nights this week and couldn't get out soon enough. I've never seen such a small bathroom too. Even cruise ship cabins have larger bathrooms. The icing on the cake for me was having to go to a closet in the public hallway to find an iron and ironing board. Really, how hard would it be to put one in each room. Won't ever come back here.

For the price the location and cleanliness can't be beat. One note take up the sound machine. Woke-up at 4 am to clanging pipe. Now I know I would read that and think, 'yeah, pipes are noisy'. This is more like jolting wide awake like 'WTH is that?' It sounded like a giant stomping on the roof with a sledgehammer. Once it stops you get a loud metallic whir noise til check out. Also. European style bathroom with shower in room w curtain.

The location is a big plus, many tourist attractions within a walkable distance. They do offer refillable water bottles which is great. The hotel is nice, but the service was very dissapointing. I stayed there for 4 nights and didnt have housekeeping, talked to the concierge about it and they just kept saying theyll send them next morning, but never arrived. Also had issues with the toilet and had to wait 2 days until maintenance came to fix it. The front desk staff were ok, not as helpful as they could be. Overall, dissapointing for the price of the hotel.

The small room is truly tiny -- ideal for one person, fine for two people who really, really like each other. The bathroom is not just tiny but bad. There's virtually no space for your essentials and the otherwise-spacious shower stall has a shower curtain that's about two inches two short to prevent water from spraying onto the bathroom floor. Would have been ok if they didn't skimp on towels -- we had to keep asking for more than just the two body towels and one washcloth and hand towel provided for just the two of us. We crushed a cockroach in the hallway right next to a vaccuum cleaner in recent use by the cleaning service, and the sad little carcass was still in that spot three days later. Our room did seem clean, but the bug thing makes us wonder about the hotel's attention to detail in this area.

Very disappointing - downhill over the past several months. They say 'breakfast is included ... fruit, yogurt, etc.' - NOT ON WEEKENDS. They say 'daily healthy and salty snacks ' - OOPS, they cut that out, too. They say 'wine at 5pm' - NOT. The construction 'til 12:30am didn't exactly put me in a 'cheery mood'. Gave it a 2nd star, because beds and pillows are nice. Overall, in need of a major face lift as well ... dingy halls and ragged carpets. AT

One of the best hotel stays I've experienced. Very nicely appointed rooms in a central location (took the metro stariaght from the airport to hotel), on site restaurant & gym, , free bottled water with refill station, & free wine/refreshments M-F at the lounge during happy hour. My room was rather large and had a kitchenette. Christy at the front desk was amazing!!! She made my 5-day stay unbelievable between giving me directions and local recommendations, to changing my room when I had noise issues, to acoomodating a late check out. Christy's can do attitude and going the extra mile for customers was everything I look for in hospitality. I asked for assistance from another front desk clerk, and she was not at all helpful but then I asked Christy and she helped me immediately. I would stay here again without hesitation.

Room was very small for a Chicago suite. Definitely not worth the price. The only advantage was being in the financial district. Floor had holes in it that were covered with carpet, robe had holes in it. Refrigerator was coming apart on the right side. Bathroom amenities were on a small shelf, right above the toilet. Went to dry my hands on the towel, and you guessed it...the shampoo fell in the toilet. The counter would be a better location for these. Also, the cups in the bathroom were not in paper, just bare on the counter. Gross! To top things off, valet took my work parking pass off my car, denied it, and with lots of phone calls back and forth and still ending up nowhere, I never got any resolution, nor even an apology. Will definitely not EVER stay here again.

The staff is always accommodating and friendly. Rooms are not large but have all the essentials at an excellent price for downtown Chicago. Plus it's close to all kinds of shopping, restaurants and nightlife. Also within walking distance to the train station. As an added plus they let us cancel our stay last minute due to the Covid-19 outbreak. Will 100% use them again.

The Good Parts: It's located in the heart of Downtown Chicago. If Downtown isn't really your thing, it's right down the street from the train station so it's convenient to get to other parts of Chicago - but there's plenty to do in the Loop, so just enjoy it! I heart the city!!! At check-in, the service was fantastic. The guy was so friendly informative and helpful with all the questions we had. The Bad Parts My room - was directly across the way from an office building. We made eye contact, which was a weird feeling and whatever construction was happening down below, it was difficult to feel rested when all I could hear were people shouting. Hair - I know walls don't grow hair, so when I saw a massive hairball stuck to the shower wall, I 1) stood there in pure disgust. Ummm gross, if I splattered water on the wall, did that mean that chunk of hair would touch my feet? I was so grossed out and only imagined how "well" the housekeeping staff had cleaned the shower floor. 2) day two, hair was still in place. Pictures to prove. Which meant, the housekeeper did not clean my room. - see next part. Dust - as I came in, I was sneezing like crazy. I thought perhaps I was catching a cold or maybe it was just allergies. Uuhh, yeah, allergic to the dusty room. It was so unreal, I lifted a book (because I'm sure people don't sit around reading a dictionary while in their hotel room) and noticed the difference between the dusty desk and where the book was placed. That hotel wasn't cleaned ever, perhaps since 2005. Pictures to prove. Housekeeper - instead of going through my personal belongings maybe focus on actually cleaning the room. I had a stack of documents and on the very top I had a phone number to a very important contact written on a napkin. To me it was a networking gem, to her it was a piece of trash that she thought would make me not realize my room was complete filth because she "threw my trash out". The pillows - are BAD, and by BAD I mean you will have a stiff neck, feel exhausted from lack of comfort and get headaches from the pain of the huge pillows. Might as well sleep sitting down or no pillows at all. I have no idea what they are made out of, maybe concrete with 2 cotton balls? Front desk - horrible. Or maybe a nightmare is more precise. I asked them for smaller pillows when I briefly came in to the hotel to grab something for my dinner reservation. I asked if they can just drop off the pillows when I was away and she said, "No, that was against their hotel policy" The front desk woman also mentioned that she agreed that the pillows where bad, and said someone would be up in 10 minutes with new ones. Mind you, I stressed to her I was running short on time and she said it wasn't a problem. 10, 15, 20, 25+ minutes and nothing. AC/heating unit - not accurate at all. I was so cold with their cheap paper thin blanket so I turned up the heat waaaaay up high and it felt in the high 60's. Website - events around town. What a joke. It hasn't been updated in months. General Manager - another joke. Lack of professionalism. Never returned my call or e-mail. I left a message at front desk to have him call me to discuss the issues that had occurred during my stay. I never heard from him. Cost wise - not worth more than a stiff neck and headache. Final Verdict: If you don't mind sleeping in a filthy room with a rock pillow and a hairy shower with a front desk that doesn't care about any of your concerns or a manager that places the amenities and/or guest on the back burner, go ahead. I only encountered 1 charming employee that deserves recognition because he sure is an asset. I didn't get his name. I work in operations and this is a huge no-no. I will never stay here again (location and reputation be damned) since they didn't care about my concerns, i most likely would have not written this review if they just would have called and apologized. I didn't want to post pictures before speaking to the GM, I think a month is enough time.

For the price, I expected a room that was more updated. There's no where to put your toiletries on the bathroom counter because it is so narrow. We got a room right off the elevator so it was pretty noisy. There was no iron or ironing board which I found odd. The first night we were left one washcloth and one hand towel so I left a very nice note for the maid (please and thank you) to ask for two of each. Guess what? We got back to find only one of each again. Seriously? I called down and someone brought more up, but that's not the point. The kicker, the hotel has no parking garage so after paying $475 for the room for two nights, we had to walk two blocks with our suitcases and pay $90 to park. Of course, we could have had valet parking but that would have cost even more. I do have to say that the location of the hotel was great. All in all, we loved seeing Chicago, so it was worth the money!

I'm sitting on the bed in my room here as I write this. :D Central Loop's Positive Points: -Check in is 3pm -Check out is Noon which seems ever so slightly later than other places so that's a plus! -Location, location, location! Chicago is all about location and the location here is great. -Purified bottled water on each floor! Super cool idea. -Easy check-in at computers throughout the lobby, love it! -Coffee maker with coffee and tea in the room. -Closet full of any extras you may need like iron & ironing board, extra pillows and blankets, shower caps, more coffee & tea. -People hail a taxi for you when the weather is crap. -Elephant & Castle is right downstairs with a private entrance & exit straight into the hotel. They serve breakfast, lunch & dinner plus have some good drinks until midnight! -FREE INTERNET! Yep, a big plus. -Bed was comfy & clean which is important to me. -Bathrooms look like they were remodeled with a clean, slick feel to them (see picture) -Great for business travelers with a great little work station area. -Self Parking for $20 (every 24 hours) at 318 S Federal St Garage Some people talk about the small size of the room, but it's normal for a $120 room in the loop. An annoying thing is the tv is not near the bed, it's way in the corner of the room, small in size and doesn't come out from the wall at all for adjustments in angle. They need to use a magic eraser on the walls. There are a lot of scuffs & marks that could be easily removed and give the whole room a better feel. Also, this hotel is sometimes called Central Loop Hotel & sometimes Club Quarters...it confused just about every cab driver we had! For a hotel right smack dab in the center of the city at a good price, this is a good bet!

I booked this hotel through Hotels.com. 350.00 per night. This is a big expense for a teacher. We booked it for two nights for parents weekend for my daughter in college. Three people. Imagine my surprise when that meant 1 small queen and a pull out chair, less than 24" across not to mention how dirty it is. They are rude and in no way should be considered anything but a 1 maybe 2 star. It is completely disappointing. I complained and they basically said your stuck with it. Dont let the pictures fool you. You couldn't pay me to stay here again. Pissed customer....should have looked at these reviews sooner.

Great budget business hotel in the heart of Chicago. Perfect location for downtown adventures and traveling to all other parts of the city. Closest to the Quincy, Adams/Wabash, Jackson, Millenium Station, and Union Station train stops. Personable staff with great recommendations and suggestions for things to do in the city. This is a no frills hotel, so don't expect luxury, but they have all the accommodations necessary for a simple stay.

This hotel was a great find! My mom was coming to visit me in Chicago a few months ago when I was still living in a dorm and the room was much too small to have any visitors in. I go to DePaul University, and as I was living on campus, I had a ridiculously large meal plan. The Central Loop Hotel was convenient to DePaul's Loop campus, so we could eat at the student center there to use up my meal plan. I imagine, then, that it would be a great hotel for anyone looking to visit DePaul whose school is located in the Loop. The hotel is also convenient to the blue line (which goes directly to O'Hare) and the red line. Plus the price was right! I stayed in the hotel with my mom because it was more convenient than meeting her each day. The room was not only clean and tidy, but also cute and unique. I don't know if all the rooms were like this, but our room had two levels - the space where the bed, wardrobe, and television all were was higher than the rest of the room. The room also included a spacious desk and even a kitchenette! The kitchenette had granite counter tops, a microwave, a mini-fridge, and cabinets with dishes and utensils. I believe there may also have been a coffee maker in the room, but I don't drink coffee so I don't remember. Also, a room key is necessary to even get the elevator to move, which gave me a good sense of safety. In order to get to the floor that your room is on, you need to have a key that corresponds to that floor. This definitely would give peace of mind to any person worried about being in the city. When you get off at your floor, there is a place where you can grab a plastic water bottle and fill it with cold water. We only experienced one problem with the room, and that was that the toilet wouldn't flush one night! It wasn't clogged, it just wasn't flushing at all. We called the front desk, and though there were some initial communication errors for some reason, it was fixed relatively quickly. They also offered us the option to switch to another room rather than waiting for it to get fixed, but we didn't mind waiting. There was no real view to speak of in the room, but that shouldn't really be expected when you're in a city. After all, you shouldn't be sitting around in your room anyway!

I can't say enough good things about this hotel! I booked this hotel for $99/night way back in April for my August Lollapalooza trip. I had a tiny room with a double bed, but for the price/location, I really couldn't complain -- I just needed a place to sleep. Check-in was self-serve at an airline style kiosk, which was pretty rad especially when it spit out my coded keys. When I got to my floor, I discovered they had filtered water and empty bottles. Even better, the caps sealed, so Lollapalooza let me bring in my "factory sealed waters." Score! Staff was hands-off, but I loved that. I needed nothing during my stay. As I said, the room was small, but not Europe-small, so I could actually walk around all 3 sides of my bed, lol. Free wi-fi wouldn't work in my room for some reason, but wired did. I'll definitely be staying here if I end up at Lollapalooza again.

WOW! I was lucky to find this place. It was right downtown in the Loop, in proximity of everything. The price was amazing ($100 per night!). I didn't expect to stay longer than a night, but I extended my stay by several days. The process of extending my stay was extremely easy, even though it was on short notice. I was traveling alone and the room size, although small, was perfect for someone out and about all day. There was one afternoon where I stayed in the room, and it never felt claustraphobic. The room and the hotel were clean and modern. Plenty of closet space and plenty of space in the bathroom. Comfortable bed, too. Even if I visited again with my family, I wouldn't hesitate to stay at the Central Loop again. This place was a great find!

The location of this place is awesome! Just as the name implies, it's situated right in the middle of the Central Loop, giving you access to everything downtown Chicago has to offer within minutes! We arrived early and came in soaking wet due to the rain and the person helping us checked us in early with no fee and was SO friendly. We're both from California!!! The room was of a good size and clean. It came with a fridge and a microwave which was so convenient. Bathroom was nice, it needs a little more counter space and a little more surface to put shampoo in the shower, but I'm not complaining. We had the best stay here! Any time I'm in Chicago, I'll be checking out this place first! Highly recommend.

I was totally surprised to find a nice hotel for under a $100 inside the loop. Free Wi-Fi, Free bottles of water... that was totally not expected. No one seems to give you that kinda stuff anymore. I noticed another review said it was a "small TV" the LCD in my room was about 32" Not the biggest thing out there, but on par for most hotel rooms I've stayed in. The fact that I had more than 20 channels was quite amazing as well. (A channel guide would have been nice). Conveniently located, decent bed, nice pillows... I would totally stay here again. Oh, they also had two computers where you could print (FOR FREE) on the 3rd floor... and I believe a work out room of some type that I didn't even bother to look for. The staff was also nice when I had questions such as where to go eat or where things were. So why isn't it a 5? I'm just that hard to please...

The Central Loop Hotel is a very decent, affordable hotel located in the Loop. Room was very clean and the hotel has everything you really need. The room is a little on the small side, but for the affordable price, I could not complain. Not a 4-5 star luxury room with all the renovations and bells/whistles, but very clean and a modern boutique touch to it (I did find a very tiny spot/stain on one of the sheets, but the replacement sheet the next day was completely clean). The only reason for docking 1 star is that there is really no information about any of the hotel amenities. On check-in, they let you know the location of the gym, but that is about it. I know hotels are going away from having big booklets in the rooms that describe all the amenities, but many provide at least provide a small index card that list the basic amenities. I had to Google to find out the following: that the irons/ironing boards are located in a central closet in the hallway, that they have a complementary wine tasting at 5pm on weekdays, the restaurant that provides room service (how to access the menu- which is through the TV), wifi information, etc. Again, a simple index card with some of this basic info during check-in would be have been very helpful. Kind of weird that you have to use Google to find this information. I would doc another half a star because the bed was not the most comfortable that I have experienced (although I have lots of back/shoulder problems). For the average person it would likely be fine, so I won't doc a full star. Overall, it was a great hotel for the value though.

Nice location but the rooms are small. Two pillows that are flat and heat seems to not work just blows out cold air.

I've stayed at this Hotel a couple of times and quite like it. It's in a great area near the Chicago Theatre and the Art Institute. A cozy fireplace in the lobby and a Starbucks around the corner are definitely nice. I'm sure I'll stay here again...

I will never stay there again. Air conditioning didn't work, and the bathroom smelled like sewage was backed up. In top of this, I have never seen a hotel room that small before. I roughed it through one night but never again.

Booked this hotel through Hotwire's deal (listed as a 4 star hotel), we ended up checking out within an hour! No idea how this hotel is rated 4 stars! Check in was quick, about the only good thing about the hotel, however the person checking us in could have cared less about us or customer service. We take the elevator up to our floor as soon as we step off the elevator the entire floor smells of marijuana. We enter the room and there is a lingering foul body odor smell in the entire room! Needless to say we checked out and canceled that reservation! Very disappointing.

Great value! Lovely staff! Amazing lounge with lots of snacks and complimentary beverages. If I am coming to Chicago again, I will stay here! Extra thanks to Billy & Christine from the front desk, lovely people and so kind!!! Thanks guys!

Excellent place to lay your head. I would have gave it gave it 5 stars if not for a lack of a fridge or no iron in the room. The room is small but hey, I'm only there to sleep anyways. Close to everything you need to see. The L train is less then 5 min walk and an incredible pizza place around the corner.(The Exchequer pub - Al Capone hung out here) 15 min walk east your at Millennium park. There is a nice Pub downstairs if ya need a drink or a bite then check it out. I would most definitely stay here again and also now want to stay at 1 of there other locations.

I was pretty satisfied with my stay. With that said, my expectations for hots have gone down in the last few months bc ive been staying at a lot of disappointing hotels all over the country. Wifi was adequate. Room was clean. Business center room was helpful and equipped w a working printer. There was a dictionary and other random books in the room forreading. They had complimentary chilled water on a lot of the floors. Area to print boarding pass.

I wish I could give it 3.5 stars, not 3. Let me start with the good, the location is great!! I was there for work and it was extremely easy to get to and from work. Everything is pretty much within walking distance, restaurants, sightseeing. The staff is very accommodating, I needed an iron and board so they delivered it to my room. Now, the not so great about this hotel. The rooms and bathrooms are tiny. The rooms need to be remodeled, it is extremely outdated,especially the bathroom. They charged over $220 per night so I suggest they at least give it a face-lift to make up for the price.

Gone downhill dramatically. Twin bed was 2 single mattresses pushed together resulting in a hole between the mattresses. Room was too hot and could not be cooled down, window does not open. There are no curtains and blinds let in too much light around the edges. Worst was Sarah's ambivalence at checkout when I offered feedback.