Christophe D.
Google
Ceresio 7 has elevated unreasonable pricing to an art form. Charging 90 euros for a single day pass is not just excessive—it is blatantly exploitative. This gym charges more for one day than the most exclusive facilities in Switzerland or Luxembourg charge for a full month. That alone should tell you everything about the business model: maximum revenue extraction, minimum respect for customers.
Any gym that claims to support health while simultaneously pricing out the vast majority of people is contradicting its own supposed mission. Fitness should be accessible, not a luxury reserved for those willing to tolerate absurd financial demands.
The front desk experience was equally unacceptable. The receptionists displayed no charm, no professionalism, and no ability—or willingness—to create a welcoming environment. In a gym positioning itself at a so-called premium level, the reception team should embody the ethos of the space: energized, service-focused, and aligned with the brand. Instead, they communicated indifference, impatience, and a complete lack of investment in the client experience.
If the reception team appears this unmotivated at such a high-priced facility, it raises serious questions about internal culture. They act like employees just waiting out the day rather than representatives of a premium fitness brand. And when customer service collapses, no amount of décor or marketing can compensate.
Ceresio 7 fails on pricing, fails on service, and fails on delivering the experience it claims to offer. There is no justification for the cost, the attitude, or the overall disregard for potential clients. Avoid it.