Toi S.
Yelp
CG Burgers is a difficult place to rate without some real qualifying footnotes. As the name implies, the restaurant specializes in hamburgers but offers wings, chicken, hot dogs, and has a very nice salad bar loaded with items. More on the salad bar later.
The food at CG Burgers is very good. The basic single or Wagyu Beef are terrific. In my opinion, they are significantly better than say, a Duffy's Draft House for comparison. CG's french fries are also way up at the top of my rating chart, as they are cooked brown and crispy the way that I like them. There are some beers on tap, and there is a really neat Coke machine which dispenses virtually every Coca-cola product with the push of a button.
Prices are a little high, but considering the quality of the food, another couple of dollars vs some other burger places, it is a not big deal. CG Burger's offers a $7.00 milkshake which made me laugh as I remembered "Vincent's" (John Travolta) line from Pulp Fiction: "I gotta know what a five dollar shake tastes like."
So, food wise going to CG Burger's is a solid choice. The rub with this place begins with attitude. I realize that not every employee is thrilled to be there, while others (I'm sure) really do care. It all begins with the way you are greeted. I noticed that the last time I was there, no smile, and barely an indication that she was ready for me to order. "Mechanical" you might say. When I paid for the food, I was told in a flat tone "Here you go" while handing me change. There was no "Thank you." no, "We'll bring your order right out" comment. That's Sales Courtesy 101. Even for a $10 order, at least act like it matters to you. Before I could tell her that she had given me a dollar too much, she had turned her back to me to speak with another employee. I left the dollar on the counter for her to figure out.
It was still lunch time when I visited last. There were three remaining open booths and all of them had mostly consumed food waiting to be bused. I chose the cleanest of the three, and assumed that someone would be around soon to wipe it down. Never happened. Also, the floor around the salad bar looked terrible with lettuce and salad dressing on the floor mat in front. They must have been busy, and I can live with that except that I watched two different employees step over and around the food on the floor without coming back to sweep it up. I do not know where the manager was, but ignoring the spillage is pathetic.
If it were possible to split the rating, I would give the restaurant a 4-star rating for food quality, and a single star for cleanliness and indifferent attitude. I would recommend getting food to go over dining in, especially during the busiest times.