Thomas P.
Yelp
Wife and I are self-proclaimed tea snobs, and this place offered an opportunity to take a break from a weekend at Universal. It's located in a mall right on Hollywood BLVD, so it's definitely an interesting area to walk around and take in some sights. The location itself is okay. It was unfortunately too cold to sit outside on an early February day, so we settled for the inside seating. Both inside and outside are slightly limited. Even if you have a reservation, you might want to budget the possibility that your seating preference might be unavailable. The teaware is pretty and fun, see the elephant tea pots with fun charms that help keep your tea warm.
As for the service, it definitely felt just little busy for the two employees to keep up - although they did their best. We ended up just doing a couple pots of tea. The Gyokoru Green Tea and Milk Oolong. It's not uncommon to find places that incorrectly steep green teas in particular, but this place gets high marks there. For those of you thinking "what's this crazy person on about" - If you steep teas for too long or at in incorrect temp, they taste bitter. I got the vibe that she was a bit offended when I asked, but I've been hurt before and it it took a while for the pot to come out after we ordered. That was definitely a recurring theme (things taking a while to come out) but it was pretty jumping and they acknowledged it so no worries. Tea's not really something you need to chug if ya'll doing it right. Milk oolong was nice as well but I was really impressed with the green.
Of course, this is a tea room, so the next question dear readers may be, "what about the foods"? "Where's your pics of the requisite multi-level tray with various sandwiches, scones, etc., Mr. Tea Snob". To that I would say "Mr. Tea Snob was my father - just call me TS. J/K, my dad is in no way a "Tea Snob". Anyway, we didn't want to do the whole production but just opted to try a scone with their Chado cream. Unfortunately, this part didn't work out very well. The first problem was that the menu suggests they have an "Orange Apricot" scone. Turns out the menu is just not formatted well, and they instead offer a Cranberry Orange scone (that didn't end up tasting very orange-y. The cream tasted more like whipped cream than clotted cream - which she suggested it would taste like. We ended up asking her if we could send it back and take it off the bill, which she did.
So bottom line, if you're looking for well steeped and high quality tea, as well as fun tea pots and china, this is your place. If you're looking for amazing foods and super-quick service, maybe not so much.