Sania B.
Google
I am writing to express my disappointment regarding my recent stay at your property. The condition of the hotel room and the facilities provided were far below expectations. The room was unclean, cockroaches & flies around, broken switches, dirty mirror, untidy curtains, poorly maintained, uncomfortable and several promised amenities were either unavailable or not functioning properly.
This experience was extremely inconvenient and did not reflect the standard advertised by your hotel. I hope you take immediate steps to address these issues to ensure better service for future guests.