sales-iisoepack
Google
Update: It’s interesting that instead of addressing our feedback, the restaurant chose to publicly call me out by name and suggest bad intentions behind our reviews.
For the record, we were two guests, paying customers, and each of us shared an honest impression of the experience — which is exactly what Google Reviews is for.
Turning a guest’s opinion into something “malicious” says more about the service attitude here than any review could.
The prices at this restaurant are considered very expensive by Vietnamese standards, yet the environment is crowded and noisy, with none of the atmosphere of a “fine dining” establishment. What shocked me most was that there was no host or staff to greet me upon arrival.
The food was equally disappointing: most dishes were poorly balanced, and despite finishing most of them out of environmental consideration, I, as a woman, still left feeling unsatisfied. I specifically chose this place for its “cicada” element, but could hardly taste it at all. The scallops were unbearably salty, the fried onions completely overpowered the cicada, and the dessert felt cheap—worse than street desserts. The matcha powder added only visual appeal, the large cookie on top was soggy rather than crisp. While the ingredients were fresh, the seasoning was bland and uninspired, far less interesting than what I had at seafood stalls in Da Nang.
The service was no better: when the restaurant was noisy with chatting guests, the staff introduced the dishes in an even lower voice, as if to rush through the task. Dishes were served without trays, with fingers touching the utensils—very unhygienic. Some staff also had poor oral hygiene. Even the complimentary gift after paying the bill was disappointing—two diners received only one gift, something I’ve never experienced at any other restaurant.
In conclusion, aside from fresh ingredients, there is absolutely no reason to pay such a high price here. Vietnam has no shortage of fresh ingredients, yet the flavors here are inferior to street food, and the environment is just as noisy. I honestly cannot understand how this restaurant justifies its exorbitant prices.