Kate K.
Yelp
Let's get one thing straight: The food at CharBar is way, way better than the food at Eli's ever could've dreamed of being. I don't keep kosher but went to CharBar with a friend who does & I would go back with or without her. Where Eli's was the District's only, sort-of-sad, solo kosher restaurant, CharBar is a real restaurant that just happens to also be kosher.
The food at CharBar is, in my humble opinion, more deserving of five stars than three. I'm a BIG fan of their pulled beef sliders, which are incredible - juicy, cooked perfectly, served with a heap of onion rings. They're huge, & they're served five to a meal, which is sort of crazy, but it means that you're almost guaranteed to have leftovers. Their other menu options sound tasty, too, with a few different kinds of creatively topped burgers, standard deli-style sandwiches with a twist, & upscale entrees like ribeye & glazed duck that run as much as $36. The atmosphere is nice, too - clean, sunny, a little fancier than its hot-dog-serving predecessor.
I dock two points from CharBar's review, though, because, as at Eli's, the service is absolutely abysmal. It's so bad that it's actually sort of bizarre. By the time I arrived, my friends had already ordered sodas; it took the server 15 minutes to return to our table or bring me a water. They brought us two cups of tea despite the fact that we only ordered one; we watched them do the same for the table next to us, except with soup. I ordered my sliders without pickles; they arrived with pickles, but our server never returned for me to mention it to her. And by the time we finished our food & requested our check, it took another 20 minutes for her to bring it to us. By the time we left, we'd been there an hour & a half... for lunch.
CharBar's food is good enough to make it a successful restaurant, even amongst those who don't keep kosher. Unfortunately, as the only kosher game in town, I suspect that they know they can do good business regardless of the level of service they provide, & so - again, as with Eli's - I doubt they feel any real obligation to step it up. I'd like to see them prove me wrong.