Roger W.
Yelp
Food was delicious--when we finally got it--which earned the two stars.
We were seated promptly, then waited going on ten minutes before a server stopped by to tell us she'd be right with us. Another 5-7 minutes, she was "right with us". We were very close to leaving, but we were starving and at this point it was going on 9:00 PM.
She took our drink orders, mine specifically was a glass of pinot grigio, which noted on the menu was priced at $12/$50. Several minutes later she came back to say that wine was not available by the glass, only the bottle. What???
So, I ordered the glass, reluctantly....as their choices were not extensive--even for a "resort" restaurant.
Dinner finally was served--about 40+ minutes after we were sat. They were NOT busy, but now it's 9:20ish pm.....Minutes after getting our entrees, she was back to ask if we were thinking about dessert. The rest of the staff around were busily cleaning up their tables, etc., obviously getting ready to shut the place down for the night--as was our server. She tried to take plates we were still working on more than twice.
Then as we sharing a dessert, one of the busboys came by and started clearing our entire table!! WHAT?? You get the picture.
THEN the check comes. Those glasses of wine at $12/$50 were actually $14 a piece....which unfortunately, I didn't look at closely enough until the next day. We were so stressed about getting out of an establishment where we clearly were not welcomed, I just bother with all the details. The tip, while not zero (should have been) noted our displeasure.
And to add to the story, thus this review, I've called several times to speak to the manager(s), and left a vmail on the General Manager's phone with NO response. Never thought I'd encounter this type of behavior and service in South Carolina, especially Charleston. A shame!