richardsQ2099LX
Google
Since staying here for 2 nights we have been bombarded daily for a reviews. We decided to oblige, this is it.|Meursault is a pretty town, the La Cuiellette Spa & hotel is attractive, well located & with reasonable parking.|The staff are efficient & friendly, Gaëlle on reception in particular. Initially we were not given the room booked. This was corrected after discussion. The room had unpleasant smoking odours which cleared after the first day. Unlike their description we would not classify the hotel as one of luxury but is very pleasant. Bedding, towels, toiletries provided are not in the luxurious class but perfectly adequate. If you book a room with a balcony that has a parasol stand, please ensure it has one. That it " was blown away sometime earlier" is unacceptable in 25+deg temperatures. |For us the check in time is too late, rooms are not ready until 4pm. Not getting the room booked added further delay.|Considerable emphasis is placed on the hotel restaurants, either the gastronomic or the Bistro. |We used the Bistro on our first night. The service was good, it was busy, the food was ok, from a not unreasonably limited menu.|Next day, due to a health issue we, at 9am had to cancel our booking for the gastronomic restaurant. After another discussion a most unreasonable cancellation charge of €178 was waived. As the day passed the health issue improved. At 4pm we were unable to rebook, the restaurant was now fully booked. That was our misfortune, Gaëlle resolved the problem with another reservation for the Bistro. On that evening it was even busier & had just one ultra efficient waiter serving the entire restaurant. The menu had not changed from the previous night.|We did not use the Spa. We did not eat in but did observe the Gastronomic restaurant. An impressive room, a special menu and very smart waiters. Perhaps some form of dress code such as smart causal should apply? Clientele in shorts, trainers and T shirts clashed with the aspirations.|Breakfast, served in the gastronomic restaurant was excellent & available from 8am to 10am. To summarise a pleasant hotel that did not quite attain our expectations.