Cheeky Pea

I was really surprised to have a disappointing experience with Cheeky Pea, especially given their many positive reviews. I had been hoping for a smooth and pleasant process. My father placed an online order on Monday for pickup on Thursday and received a confirmation email stating he would be notified when the items were ready. However, by Friday (a day past the requested date), there was still no notification. He tried calling the number listed on their website several times throughout the day, but no one answered and no calls were returned. He became worried he’d been scammed, which was very distressing. I decided to go to the Matraville location myself, during their listed opening hours, only to find the roller door shut and the place looking abandoned. After trying the phone again, I finally reached a lady (who didn’t provide her name). She explained that the staff member at Matraville was out on deliveries. This felt unprofessional, especially since their website clearly states pickup hours, and there was no sign posted at the door to explain the closure. I asked if she could arrange delivery instead, which she did. While I appreciated that, there was no genuine apology, and the delivery itself felt rushed. The items were quickly handed to me, with no chance to confirm the order was correct, and the driver left immediately without any courtesy or acknowledgment. Overall, the lack of communication, unreliable pickup arrangements, and poor customer service left us with a very disappointing experience. I hope this feedback helps the business improve, as I can see they are capable of better based on other reviews. I want to support an Israeli business where I can, but this one has been a difficult one to support.

Delicious falafel - green and fluffy, great hummus, amazing service. Cheeky Pea delivers all you need for a great falafel meal. They have really nice organic raw tahini and real pocket pita with wholemeal option. I have used their service several times for community events and was very pleased with the service and the results. It also catered for Gluten free and vegan participants.

Best falafel in town. We’re seriously addicted to it and it’s such a good alternative to meaty dinners. Plus - my kids love this in their lunch box which is another great bonus.

The best falafel around. Friendly and efficient service. The owner is a pleasure to deal with and takes time to chat each delivery.

Best ready made falafels I have ever had. Ready in minutes, perfect for lunch, entertaining, platters, healthy snack. All their products are fantastic and I highly recommend also trying their hummus. Also the tahini is the best I’ve had. I would give it 10 stars if I could.

The very best felafel I have ever had! So fresh, so tasty and such an amazing idea to have both ready made, half cooked and frozen choices! Highly recommend for families wanting a healthy option that’s still super tasty

The most yummiest falafels! I don’t have to ask my mum to make them for me anymore!!! Always Fresh ingredients and freshly made. Perfect for dinner and lunch. My kids love it and love that it’s super healthy!! Always grateful for your deliveries 😊

Don’t waste your time and money on any other falafel! Cheeky Pea’s is by far the best I have tasted in Australia (and I have tried quite a few). It’s got the perfect mix of herbs and spices and comes out super crunchy and soft, unlike what you get in most other falafel shops which is usually rock hard or very dense falafel balls. Their variety of other products like pita bread, hummus, tahini, spices etc. is grea too, allowing you to order a great DIY middle eastern meal to be ready in minutes. Great job Cheeky Pea!