Daniel A.
Yelp
The service is horrible, they try and rip you off, and the owner doesn't listen.
-After buying a pizza pie, I asked for extra sauce. Took the owner a minute to figure out what I was asking. He told me that I should have told him before he made the pie. I told him that I told him after because I wanted it on top.
I didn't want a soggy pizza, I wanted a sauce layer on top. He said that I still should have told him in advance. I disagreed and said that I don't mind paying for the sauce, but I will order it my way in order to make sure that it's right.
-The following week I ordered the pie again (leaving off the extra layer off sauce until it was completed), and of course the daft owner said that I should've told him in advance. Again I disagreed. I always run into issues, and this way of ordering always assures that I get the correct top sauce layer, This time I was charged $1 for the extra sauce. Perfect.
-After another week, I ordered it again, but this time he charged me $2 (That's a 200% increase week over week). I informed the owner that I could've gotten it for free from Sal & Carmines across the street. I paid anyway...
-..and again, the next following week was the same story, but now he's charging me $3, which is 300% more than 2 weeks earlier. I voiced my anger without expletives and without raising my voice. I decided to stop patronizing the shop.
- One night (a few months later), I was running late and I decided to pick up some pizza. I stopped in Cheesy Pizza and asked for 5 slices to go. The owner's son starts whining... "How can you do this to me at this time. I can't afford to give you 5 slices at this time. I have to many customers that want pizza." ImI got upset and mentioned that I've never heard of such a dumb comment, and that they are in the business of selling pizza. The owner's son said "that I was only joking. It was a joke. Take it easy." I told him that he's a pizza boy, not a comic. This was the straw. After having the pizza sauce price raised 300% in 3 weeks, I refuse to think that anything they do is funny.
So, I suggest everyone order from anywhere else. It doesn't matter that they're not smart people, or that they rip you off... They just don't care about you, and don't listen what you have to say. Zero customer service.