Chef's Kitchens

Once I called them to ask more info about their program, they didn’t answer. I asked them to call me back, they didn’t. So, later, I called them again, and talked in a kind, respectful way, saying that I have more questions about the program. The person on the phone, just yelled at me saying, everything is on the website and hung up. Okay, yes, maybe there is my fault there too, but yelling and hanging up? Seriously? That is for sure the worst customer service I have ever gotten.

This kitchen rental has been around for quite some years. I had inquired about their kitchen rental and wanted to take a tour. The woman who answered the phone said they don't do tours. But that she could help me sign up. Well, I didn't want to sign up, with a required deposit not knowing what I was getting into. There are a lot of other commercial kitchen rental places out there that have no problem with you touring their kitchens! In fact, they encourage it! What do you have to hide that you don't want anyone in your kitchens??? Look elsewhere!!

If you want to be a full-time kitchen staff member, it's probably great. The space itself seems nice. If you want to get on the schedule as a part-timer, better luck elsewhere. I didn't have a good experience with the kitchen manager, either, who always spoke to me, from the beginning, as if I were exasperating her. I use other kitchens where scheduling is fairly simple and the employees are courteous. I'll stick with those.

I utilized the kitchens at Chef's kitchens in Spring of 2013 and had a great experience. I needed a certified space to prepare our organic/gluten free cookies which are now sold at many socal grocery stores. I worked with the general manager, Sarah, and she assisted me in navigating the website, scheduling use of the kitchens and obtaining all the necessary insurances and certifications. We recently outgrew chefs kitchens and obtained our own production location. If it weren't for Chef's Kitchens, we wouldn't be where we are today. On a side-note, it was great working with other chefs and professionals in the kitchens - because of this we have formed numerous partnerships and made lasting friendships.

When I called to inquire about their kitchens, I was told by Linda that certain retailers will not sell your food products if made in their kitchen because they don't meet certain FDA standards. Since this important information is not found on their website, I asked for more information but got the phone hung up on me for being inquisitive. Linda gave me a glimpse into the type of service I can expect from their staff in the future.