Chelsea Santa Monica

The building constantly smells like raw sewage and they have a known plumbing issue that leaks grey water into the parking structure. Greystar illegally charges for paint that would be within normal CA wear and tear. Be ready to pay 5 star prices for 1 star building. Don’t face 2nd street or else you’ll be hearing homeless people and constant honking (and people hitting their clickers for their cars in the parking structure. If you face the alley you get a beach view but the trash truck will wake you up 6am. Massive bug/fly issue in the parking garage as well. Place is a pigsty and the owners are extremely cheap despite knowing of serious sewage and plumbing issues. additionally my oven hood didn’t even work properly which set off the fire alarm. They couldn’t even fix it because they had no maintenance person available for over 2-3 months!!! Not to mention they call this building the crown jewel of Santa Monica but fail to tell you about the "step up" homeless shelter next door. I personally witnessed a homeless person jumping off the parking structure in front of the building to her death after 2 failed attempts.

I enjoyed living at the Chelsea. The staff was friendly and helpful. When we had a problem with our AC unit they fixed it quickly. The walls are thick enough that I never heard noise from my neighbors, and it's well located.

Recently, I moved in and I am loving everything thing about my apartment. The staff are super friendly and supportive. I feel that this has been my best decision when it comes to my apartment hunting. The location is superb. Also, I admire the cleanliness of the apartment complex. I would highly recommend anyone to Chelsea Santa Monica. Lastly, the Manager Roze is so welcoming. Roze listened to my desires with amenities which I gotten a good studio with a nice view of the city. Roze is always professional and greets all residence when passing. I am very impressed and happy with my decision.

I lived at the Chelsea for ~2 years, and unfortunately, had nothing but poor experiences. Appliances - the "amenities" are limited to the rooftop grill and the ground floor area, and the grill was broken the majority of my time at the Chelsea. My freezer broke and took about 3 months to fix, my dishwasher constantly leaked water on the floor, and my W&D had mold they couldn't remove. All maintenance requests took many weeks to address including multiple follow-ups. Additionally, the walls are EXTREMELY THIN, so you will hear everything going on in the units next to you, and certainly above you. Security - there is a package room, but the security does not monitor it well. I had multiple instances where packages got stolen (and caught on camera), and security did nothing about it except show me the footage (despite them being on duty at the time). Additionally, the building is located in a homeless hotspot, so you constantly feel unsafe just going into the building. If you live in the alley (facing west), you will hear screaming through the night from the homeless out there. Also, the trash collectors come and pick up the commercial dumpsters every day (sometimes 7am) and it is EXTREMELY LOUD in the mornings if you are west facing with "ocean views" Garage - about half of the year, the garage will smell like sewage as they haven't figured out how to fix the pipes. It gets so bad that you need to detail your car to get the smell of sewage out of the interior. Additionally, there are leaky pipes that stained the hood of our car (which we billed back to the Chelsea). Security Deposit - we did a walkthrough with maintenance and they said that everything checked out and nothing beyond "normal wear and tear". Then we get the bill and they took every dollar of our security deposit, and I asked for evidence that there was damage and they said they will send shortly, and never sent. I have send them multiple follow-ups (probably 5-10) and they have stopped responding and are trying to keep everything. They are also claiming there were some "lingering" utilities' expenses that they decided to back charge me for, but don't have evidence of it either. The property manager is friendly and a good person, but somewhat unresponsive and all the aforementioned issues do not justify the price of these units.

Chelsea Santa Monica has been a great place to live for the last 5 months. The Greystar Management team took over when we moved in and there has been noticeable positive changes. Rochelle who manages the property is amazing - kind, responsive and committed to making this a great community to live. The building is clean, quiet, and the apartments and spacious and well appointed. The roof is amazing with BBQ and views of the ocean and Santa Monica Pier. Highly recommend this property - we are really enjoying it!

Great community, excellent management, great location! I lived in the building for a few years and had a great experience. The amenities are top-tier, and the building is new and cleaned daily, which adds to a great experience. Every maintenance request I had was taken care of promptly by Chris, who did a great job. Management was run seamlessly and very professionally by Rochelle, who went above and beyond to make the resident experience the best it could be. The building residents all get along. I highly recommend this building because of the small community feel and individualized attention.

I’ve been living at Chelsea for almost a year now and I can say it’s been an incredible experience thus far. The rooftop of course has one of the best views in Santa Monica overlooking the ocean which I enjoy every minute of. My neighbors are wonderful, Rochelle the manager is always attentive and if I need something fixed maintenance is on point. I would recommend anyone to live at this beautiful building.

Moved into a 2br in Nov and experience had been amazing thanks to the staff. Everyone from the building manager, Rochelle and her colleagues to the maintenance staff have been supportive and make for a great living environment. The building is kept super clean and the location is amazing (beach, restaurants). There is a beautiful roof deck with BBQ overlooking the ocean and secured under ground parking. The apartments are well appointed and have great sound protection. Would highly recommend considering living here.