Michele M.
Yelp
I've been to Cherry Blossom many times over a decade, but my experience on Thursday night (11/13/25) was deeply concerning .Enough that I feel it's important to share for the safety of other guests.
My coworker, who has ordered the same soup here countless times, immediately noticed that it tasted different this time and was much spicier. She is extremely sensitive to capsaicin and started feeling the early signs of a reaction. We told our server that her throat could begin to close, that something in the soup had changed, and that we would like the soup remade and that we would need to leave to get her medication.
Instead of treating this as urgent, the server repeatedly responded with, "There are no jalapeños in the soup," as if that settled the issue. What she didn't seem to understand is that capsaicin -- found in many spicy ingredients, not just jalapeños -- can trigger allergy-like respiratory reactions such as coughing, throat irritation, and shortness of breath, even in people without diagnosed food allergies.
A manager (I think she was) eventually came by, but her response was just as dismissive. She also repeated, "There are no jalapeños," without listening to what my coworker was experiencing. There was no empathy, no urgency, and no effort to help during what could have escalated into a medical emergency.
This level of disregard for a guest's health is alarming. Accidents happen in restaurants, but how the staff responds is what matters and in this case, the response was unsafe and unacceptable. I truly hope the restaurant takes this seriously and trains staff on how to handle situations involving potential allergic or respiratory reactions.
I'm sharing this so other diners are aware and so the restaurant has the opportunity to improve how it handles situations that require basic care and attention.
Also I had posted an IG story with what happened and tagged Cherry Blossom- they did see it nor did they respond . They have no emails nor can you message them in a social dm. I do feel this needs to be in writing therefore nothing is skewed.