Jason Wun
Google
Hidden culinary gem for those seeking to try authentic French Basque cuisine.
My partner and I went without a reservation on a Thursday afternoon at around 1pm (this was our fault as we decided to do a spontaneous road trip and explore the French Basque region) and it was completely packed. However, instead of turning us down, our host Céline explained that while they were extremely busy at the moment, a table could be arranged for us if we were open to the idea of waiting.
We were then offered a couple of seats outside the establishment and Céline followed up with a couple of menus and some refreshments.snacks. The latter was a really nice gesture as we were both pretty hungry and had no idea how long the wait would be.
After a 30-45 minute wait, we were ushered into our seats. From beginning to end, the staff was extremely attentive and friendly. The restaurant was nicely decorated with Basque artefacts and most importantly. the food was very delicious (specially the ttoro and tripes). A neat selection of Basque wines was also available to order. We finished the meal with the riz au lait and a cup of coffee. Upon asking for our bill, we discovered that Céline had decided to comp the refreshments and snacks to compensate for the wait.
Overall, we were simply amazed at the team at Chez Mattin for all the steps taken to provide amazing service and spectacular food to two total walk-in strangers in the middle of a weekday. Establishments like these are the entire package and a warm reminder that good hospitality still exists in the food industry.
My partner and I can't recommend this place highly enough and we both look forward to the day we get to taste their menu again.
PS. Make sure to make a reservation!