Trevor H.
Yelp
I can't give this place high ratings. I just can't. I'm sorry. First impressions mean everything and this wasn't it... at all.
We had a reservation for 7pm. Come to find out, we didn't really need it because it wasn't too full. We walk in through the door which appears to be carry out, so we go around the the lounge side door. Well, that wasn't correct either and were asked to go back around. Okay. We get seated nearly immediately. The next part really upset me. Our server.
[Service]
We were seated, menus were laid out by the host, and what appeared to be a bus boy brought us waters. We had three of us. Only two were brought and the third was asked for but never received. The server made eye contact with me and kept turning to other tables. Fine. I see you might be busy. When she finally comes over, the first thing out of her mouth was "Alright. Are we ready?" - - - - Ready for what? Drink order? Food order? Appetizers? or just a "Good Evening" would have been better than hitting third base when we just met! I said "we'll do just the waters for now as we're still looking over the menu for our drinks." Wow. Immediate turn off. Now, mind you, I'm 32 and the other two I was with are 28. We're working professionals and tip very well... or so I wanted to naturally until this. (I still did, though). This is what really got me. The next table that came in that she got was a 50+ year old couple that she just swooned over. "Good Evening. What brings us in? How are we? Can I start anyone with...." WTF. Where was this for us? I can assure you we were going to tip you more than them if we were treated the same. Whatever. It won't be happening again anyway.
Honestly, some of the worst service we've had in quite a while. We did ask for a box to take some small left overs home. She took it, set it on a counter behind us, and we could literally hear her groan and toss our food into a box... TOSS it.
[Food]
Less than desirable. Honestly. Are we here on an "off" night? Did we just pick a bad night to be here? Husband ordered a tortellini dish which was absolutely lovely. Our friend that was joining us for the evening had the Penne Con Vodka which was apparently delicious as well. Then mine showed up. I ordered the Chicken Vincenzo. Check out the photo. I'm really impressed with myself that I didn't ask to send it back to the kitchen. THAT, is not a Chicken Vincenzo. This looked like a beaten chicken breast, thrown in the freezer for a week, pulled back out, breaded, tossed into the deep fryer, tossed onto a plate with some gravy and burned to a charing crisp prosciutto to accompany it. Seriously. I did ask for linguini instead of spaghetti to accompany it. The lackluster dish comes out and is placed in front of me. Everyone else begins eating while I wait for the linguini. 15 minutes later, friends are halfway done with their meal and I'm still waiting on the linguini. Server comes to "check" on us, and I tell her that I never received the linguini. She nearly scoffs, and returns with a bowl of SPAGHETTI WITH MARINARA!! What?! Whatever. I was at a turning point with the service and the food.
Side note: the other two meals were tasted as well and they were phenomenal. Loads of flavor and absolutely delicious. Being deeply truthful about my meal - I plugged through consuming it as I felt bad if I were to have returned it. I am not a complainer at all, I promise. This meal is not appealing initially, take a bite, and it honestly gets worse. Salt EVERYWHERE. Also, the menu states:
"Breaded Chicken Breast, Lemon & Wine Sauce (What? absolutely not a lemon and wine sauce), prosciutto (completely burned and TINY), served with spaghetti"
What a sad meal for over $22 and completely messed up!
Sad to say, we will not be coming back. First impressions are everything. We are super flexible and love chances, but from the service to the food, this was a much less than desirable first impression. Sorry.