Nena C.
Yelp
This place has some delicious teas and amazing customer service. When I first came in, I purchased a salty caramel black tea. They had a little left of an older formulation that they were phasing out, and the lady behind the counter said it was richer than the new formulation. So, I purchased the older one, and asked for a sample of the newer one. When I tried the older one, it didn't have much flavor. I bet it tasted great when it was new, but since they were phasing it out, due to a change in suppliers, they only had a little left. If you know teas, you know that over time, they can loose their flavor.
But when I tasted the sample of the newer formulation, it was delicious! It was salty, and caramelly, and just yum! I reached out via email, asking if they would allow me to exchange the bag I purchased of the older formulation, for a bag of the newer formulation, and offered to pay the difference in cost. The owner of the store responded back that they would be happy to exchange it at no cost. I was floored by her generosity, and thrilled that I would be able to drink one of my new favorite teas!
I brought my partner here who also loves tea, and he bought the earl grey, which has a very strong bergamot flavor. Again, delicious!
I can't speak highly enough about this place, and intend to keep coming back. My hope is that I can find teas that each of my friends like, and get them hooked on it too! ;)
The ambiance of the place is cute and chic. There are a couple stools to sit on by the counter where they make your tea, but mainly this seems to be a buy and take to go shop.
Oh! And they have matcha whisk holders for sale. I had been looking for one specifically made in Japan, and they hand some! So, now my whisk will hold its shape!
Highly recommend you stop by and check this place out!