Calin D.
Yelp
I game. A LOT. I spend my extra money on games. A LOT.
Three of my friends patronize Dojo weekly for MTG.
I know the Dojo owners from a while back in Evanston ceramic classes.
Yet here is why I don't go to Dice Dojo, (aka Chicagoland Games), very often, and likely won't come back again soon...:
Saturday Night, 7~ish PM; I was greeted when I entered and asked how I could be helped; - so far so good. (Twice before I was not.)
I then asked if Dojo purchases MTG cards? (I already know they do from my above friends who play MTG every week, so I was prepared with a binder of things I'm looking to sell or get store credit for.)
"Yes, I do." was the reply.
Okay, good sign...
"Do you have a Buy List?" I asked.
"No." was the reply.
Okay... Red Flag. (Every store online keeps a buy list, and apps exist for them too: - CoolStuff, CardKingdom, Cardshark, TCG, Channel Fireball, Card Titan, Troll & Toad, Ebay, MTG Goldfish, MTG Familiar, heck - even Past Times has one...)
"Do you know which cards Dojo is looking to buy?" I asked.
"No." was the reply. (A D20 in my head rolled a 2...)
Okay... Red Flag. (Even a Yu-Gi-Oh player should know which hot MTG standard or Modern cards are low in stock at the store...)
"Which card (singular) do you want to sell?" I was asked.
(That Red Flag just keeps waving, but I paid the meter in full when I parked outside... so I stay just a little longer...)
Then I pulled out my binder, followed by a wide-eyed look of shock, a loud, exasperated sigh, and a whine that it would take "at least an hour" to figure out value(s) of card(s) to purchase.
"That's why I asked if you have a buy list." I suggested again, hopeful.
"No, that's not how we roll." (Your Imperial Pysker rolls a 9. Roll again...)
This, followed by a suggestion that I leave my binder full of random decent cards I have admittedly yet to inventory, at the store, over night... (I almost laughed. The guy listening in did too.)
Instead I said: Um... Yeah. No Thanks. I'll take my binder now.
You can come back tomorrow (Sunday) at 10am and an un-named guy will be here who can help you! (You try to flank, take the AoO, and go to 0 hp. Your first roll to stabilize fails... Maybe you should play Mage Knight.)
I didn't look back on my way out. Instead, I went and played MTG at a coffee shop with my friends and told them all about my experience. They confirmed that this is "sadly normal", and that they have had challenges purchasing things, much less selling them.
I now know why my friends sell online only, as every store in the Chicago area seems to be totally lacking in basic people and business skills when it comes to buying MTG singles. (Dojo is not alone in this category... maybe they should stop purchasing cards...)
Guess I'll go to any one of a dozen online stores to sell them, complete with buy list, grade ranking details, shipping info, and store credit vs. cash options. Last time I did, I used CardKingdom.com - their customer service is also good.
C