Jonathan W.
Yelp
Perhaps it's the lack of truth in advertising, so it's becomes easy to be a bit dismissive anytime a place claims their chicken is super spicy. I'll tell you now that you should take Chica's very seriously and very literally when they tell you that their chicken is "medium" and especially the "hot AF".
If anyone is familiar with Nashville-style chicken, it's already known to be spicy. So when you order "medium" here, you're not getting barely spiced chicken. This would easily pass for hot or even extra hot at other places. In hindsight, it's best to understand this as medium or average within the scope of Nashville-style chicken - which is known to be spicy.
The medium had two ratings for heat, and the "Hot AF" was given five. I can tell you that this is also not arbitrary, but that the Hot AF is comfortably two and a half times hotter than the medium - at least. We were later told that ghost pepper and Carolina Reaper peppers are used for the seasoning. This isn't a case like Popeye's which may dash the smallest amount of ghost pepper in order to legitimise their chicken off as "ghost pepper" hot by meeting some technicality; at Chica's they are certainly using bonafide scorching heat with their Hot AF.
Chica's isn't simply serious about spiciness however, they are serious about the quality of the chicken and the sides. Each piece of chicken is actually a 1/4 chicken which typically counts for 2 or more at other places, so don't that mislead you into thinking it's expensive. I was with a group of 4 and we ordered the family meal which was 4 pieces (4 quarters) of chicken, and three sides of: coleslaw, waffle fries, and bean salad. We all had a special craving ahead of time for waffle fries, so we asked to forgo the bean salad for more fries which they were happy to accommodate. They also throw in a sour-cream based dipping sauce, along with homemade pickles and a few slices of sliced bread. Altogether, it came out to $50, so with tax we each spent less than $15 each which is more than fair value.
The chicken is very meaty, but also flavourful. Aside from the spice, there's also a fair amount of seasoning in the chicken which gives it great taste, but without being too salty. Even the coleslaw has a bit of heat to it, only slightly. The waffle fries were almost certainly made in house and I've long held the view that it's the best cut you can have for fries.
They take what they do very seriously here: the chicken is faithful to Nashville, it's perfectly cooked and they also have a sincere regard for the customer as we were asked more than once how we liked everything. I'd whole-heartedly recommend this place, with the only caveat being that you need to understand the heat they're working with. Unless you're the very rare extreme heat seeker, you should probably avoid the hot AF. Other than that, probably order down one level of heat than what you're used to.