Chick-fil-A 6th & Congress

I paid $18.14 for this ? 👎👎👎 The prices are going up and the food getting smaller

I'm not quite sure who I spoke to just awhile ago but they were amazing and deserve a raise. I was having difficulties with my Door dash order and was upset but the person who I spoke to was able to help me. I always have an amazing experience with this chick fil a. YALL ARE AMAZING!!

This morning I went into this dining area prepared to launch my complaint before I realized that it was I in error! After apologizing the manager actually gave me my meal on-the-house! Thank you so much for your patience, service and excellent Christian values! You are appreciated!

I am a huge fan of Chick Fil A, but unfortunately, this particular location has left me feeling disappointed. For the past four weeks, I have been visiting this store around 8pm, and the service has been quite underwhelming. Compared to other Chick Fil A locations I have been to, my experience here falls short. From the moment I place my order, I can't shake the feeling that I am inconveniencing the staff and being rushed, even when there are no other customers in line. When I try to scan my rewards for points, I sense annoyance from the employees. My orders are consistently taken incorrectly, and I often have to double-check before leaving the store because mistakes are so common. Missing sauces or getting the wrong ones leaves me puzzled, and when I ask for corrections, they are still not quite right. It makes me wonder if I am not communicating clearly or if I'm losing my mind! Despite my frustrations, I try to remain friendly and ask politely for the correct items, only to be met with eye-rolling. I was really looking forward to finally getting my order right this time, especially after seeing it written correctly on the receipt attached to my bag. To my surprise, there was still a mistake and I had to request a correction. This experience is a bit disappointing, as Chick Fil A usually sets such high standards. While this location shines during the day, it seems like the night shift could use some improvement. Hope they can work on that! :)

Worst costumer service I've ever seen. The sprite that they gave me had no syrup in it so it was just club soda I brought it back and told him that there's no syrup this is just club soda you guys need to change the syrup. He said okay and then continue to give me the same sprite (clubsoda with no syrup)three other times he just tried on all four machines rather than changing the actual syrup. It comical how bad these people were at their job. They all had a depressed look like every employee hated their life.

What happened to their fries?? A change in recipe? They aren't the same any more. They used to be my favourite fries and now they might as well be frozen store bought. RIP Chik fil a fries...

Nuggets and waffle fries never disappoint. Super clean and quiet. Armed security at the doors inside and out.

They can get super busy at lunch time on weekdays, but always have my order on time. A good place for a cheap and good work lunch.