Matticus Lowery
Google
I am a huge fan of Chick Fil A, but unfortunately, this particular location has left me feeling disappointed. For the past four weeks, I have been visiting this store around 8pm, and the service has been quite underwhelming. Compared to other Chick Fil A locations I have been to, my experience here falls short.
From the moment I place my order, I can't shake the feeling that I am inconveniencing the staff and being rushed, even when there are no other customers in line. When I try to scan my rewards for points, I sense annoyance from the employees.
My orders are consistently taken incorrectly, and I often have to double-check before leaving the store because mistakes are so common. Missing sauces or getting the wrong ones leaves me puzzled, and when I ask for corrections, they are still not quite right. It makes me wonder if I am not communicating clearly or if I'm losing my mind!
Despite my frustrations, I try to remain friendly and ask politely for the correct items, only to be met with eye-rolling.
I was really looking forward to finally getting my order right this time, especially after seeing it written correctly on the receipt attached to my bag. To my surprise, there was still a mistake and I had to request a correction. This experience is a bit disappointing, as Chick Fil A usually sets such high standards. While this location shines during the day, it seems like the night shift could use some improvement. Hope they can work on that! :)