Taylor S.
Google
Many years ago, my first job was at a different CFA location, but I promise I’m not biased… :)
I just went through the drive through and ordered a combo with a shake. Even though there were tons of people (like always), the line moves quickly (as always). At the window, my shake was handed to me, and then I was asked to pull up and wait because the meal wasn’t ready yet. So I did, and I sat there for probably 5-7 minutes with my windows down (because the weather is incredibly lovely today) and enjoyed my milkshake. When a young man came to give me my food, he said he was so sorry for the wait, and said there was a coupon in the bag AND they refunded my order. To which I responded, “that is completely unnecessary, but thank you so much”. Unbelievable service & thoughtfulness, which is why CFA is & always will be the G.O.A.T.