Chick-fil-A

Walked in to get food service was quick but the person behind the counter was texting, food was cold like it had been setting there awhile. The tea with no ice was watered down weak taste to it. Usually chick fil a is very good but not this time very disappointing

We love this chick fil a ! The food is ALWAYS AMAZING! The service is always on point. Everyone is always so kind. Shout out to one of their managers, Josh. He is always helpful and does it with a smile on his face.

Love the perks& point you get using mobile app with free items. However using mobile express app is not so express. Everytime I’m in mobile lane I’m waiting a very long time. I watched 10 cars pass me by in the regular line while mobile line didn’t move for a while my last trip. Again I’m here for breakfast &line is extremely long I rather just order from regular lane from now on. The perks &points are not worth it to me anymore. They are always really nice &accommodating at this location. They work hard &always had my orders right. I think the problem is chic fil a as a company creating the mobile lane has nothing to do with the workers

Great experience at this location! Sarah Triplett and her team are amazing! The environment and customer service experience is awesome! I love that they support other local business owners as well! Please visit, you won’t be disappointed 😉

My first time coming to the Chick-fil-A and it’s the worst experience I’ve ever had at any Chick-fil-A. I ordered my food through the mobile app in the drive-through. Then later decided to eat my food inside. And they denied me a refill all because I ordered my food in the drive-through. Never taking my family here again.

I don't know what it is about South louisiana fast food. It's just all terrible, mcdonalds, wendys burger King, you name it. You know It's bad when you can add chic Fila to the list, I had to stop getting their tea, it's always sour. This time I get home and there's no salad dressing in the bag, now I have to run to rouses. I thought chic fil a was like the #1 fast food place, until I came to South Louisiana. The one on manahatten is just as bad

Worst chic fil a in the city of New Orleans! One thing they will do EVERYTIME you visit is mess up your order. I ended up with someone else’s food because they CANNOT handle a rush at all! They are just not built for it. I only go to this one because it’s most convenient but if you can avoid just avoid this one, this been going on for a whole year.

I have been coming to this location EVERY DAY to purchase 4 cups of ice cream. For over a year. Now the portion is half the size. For the same amount of money. I went inside to complain and was told this is how it is. I spend at least $45 a week on ice cream alone. That doesn’t count the mornings that we stop for breakfast and the several evenings we stop for dinner. This is unacceptable. I will not be patronizing this location again. This has not been my experience at any other location.

Chick-fil-A is good the service and staff is fine to. Now mainly based on the food I recommend going to McDonald's for chicken nuggets honestly to me this place makes the nuggets weird so I recommend getting something like a chicken sandwich as you're starter to get used to the places food.. and not waste you're money on something you won't like

Disgusted!!!! I went here to pick up an order and saw one of the male cooks EATING. I watched him, while wearing gloves, put what appeared to be a chicken nugget [could have been fries] in his mouth and continued about his work, using the same gloves. It was very noisy in the kitchen area. There appeared to Be a lot of playing going on. I wholeheartedly believe in a proactive and enjoyable work environment but this was on another level! All I could think about was all the laughing and loud talking they were possibly doing over people's food and the likelihood that fluids were leaving their mouths and landing on food. Yuk!!! The cook's eating in the kitchen, while preparing food is clearly against food-handling protocol regardless of where you work!

This CFA is so slow I really don't know what the problem is. My order is correct most of the time and my food is hot most of the time, but I just can't wrap my head around how slow they are, especially the drive thru. Oh and they're stingy with the amount of napkins they give you. They gave me one napkin with my meal :)

I left a review 8 months ago about wait times, orders wrong, and just general displeasure at the service. Today (11-17-23), I decided to give this location another try. I did a mobile order and when I checked in, the person was pleasant who checked me in. I then proceeded to wait 10 minutes for my food. My drinks weren't labeled, one of my orders was wrong, and the containers of hand browns were half full (at best). I would use caution before ordering from here. I'll drive to Harvey or Marrero from now on for Chick-Fil-A.

Maybe we ordered too late. The signature chicken sandwich was over cooked and greasy. The coating or beading was nonexistent. The bun didn't taste fresh. Very disappointing.

Super friendly people and the place was busy but they got us our order and everything was right. There were fresh flowers on the table--how great is that? The drive thru line was long so we came inside and it's just so pleasant when people are kind and polite with what they do. Glad this new location opened up--we'll be back!

Food was great as always but service needs improvement. Waited 20 minutes for two chicken bowls and still got my order wrong. Manager did give me a couple of coupons but the unpleasant experience was already done. Will give another try since this location is new I'm sure they will get better.