Chick-fil-A

I only stopped in for a quick bite, but this place left a lasting impression. The staff were so friendly and attentive—it felt like they truly cared, even with a short visit. The atmosphere was inviting and thoughtfully put together, with just the right balance of comfort and style. The food came out fast, fresh, and full of flavor. Even in a short amount of time, it felt like a spot worth savoring. Can’t wait to come back for a longer meal and try more of the menu. Definitely a gem I’ll be recommending to friends.

Today, my kids and I met my husband at this Chick-fil-A location for the first time to have lunch together, and we were pleasantly surprised by the outstanding service we received. Kenny, who took our order, truly went above and beyond. He was incredibly polite, informative, and made us feel genuinely welcomed. His level of professionalism and care made the experience feel more like dining at a full service restaurant than a typical fast food visit. He really made our first visit special. Thank you Kenny!

The food was delicious! But the main reason I wanted to leave a review was to show some love to Kenny, he was absolutely amazing! He was very polite when taking our order and just so helpful and sweet!

The girls at the front counter were very rude and passing looks with their eyes. The girl who took our order had dark brown hair and a patch of orange on her left side. She was super rude, wasn’t paying attention. And our order was wrong she didn’t modify by taking things away like we asked. Honestly never been to a bad chick fil a until today.

Store: Paradise & Flamingo Time: 6:56pm Ticket No: 9897 Ordered 1 Large waffle fry in separate bag. Then ordered 1 spicy Deluxe, medium fry meal with medium Dr Pepper, and Two bbq sauce. Got to window (only two other cars in drive thru) and paid in cash. Corey was attending the window. Other employees were laughing and playing inside. He gave me the change and before he picked up my food, I noticed everything was in one bag. I asked him if he could have the separate the large fry. He said no, but he said he can give me a separate bag. I told him I'd appreciate if he could have them do it as those fry were NOT for me and my hands were dirty. He was visibly upset, no gloves and didn't wash hands after handling cash, reached in the bag, grabbed large fry and placed them in another bag. Completely against SNHD Food Handlers training and rules. Then I looked in the bags, no bbq sauce. I let him know I ordered 2 sauce, he grabbed them and rudely tossed them in the bag. I tossed food in trash. Went to @WhiteCastle Note to General Manager: Watch your security cams, you'll see your employees screwing around and having a great time while customers get the short end of the stick. I won't be back.

Worst service I’ve ever experienced at a Chick Fil A. Will never come to this location again, very poorly ran. There’s no one here, it took 10 minutes to place an order, no one outside to take. They walk slower than molasses, no hello no nothing. She kept cutting me off and saying “anything else,” yes several more things. She’d ask again. Asks if we want sauce. Partner says a sauce, I open my mouth to pick one and she is already telling me the freaking total! Hello, I want sauce too! Jeez! We pull up and wait 10 mins. No one comes to window. Finally he comes and all the cars are pulled over waiting, I say how long until I get my order? He says let me check. Then comes back out slowly. I don’t know how long the time will be. Seriously??? We just left. THANKS FOR NOTHING!!!!! Now I have to go back to work hungry with nothing because I wasted my entire lunch break here. I’m complaining to corporate on this manager cause this is totally off brand for this company.

The worst chick fill a ever. Hash brown bowls have chicken strips in them instead if nuggets. For Chicken nuggets some parts of the chicken are raw. Vanilla cold brew has no vanilla in it , it was just plain cold brew. After we ordered all this they haven't added any salsa after particularly mentioning it. I had to go back in to grab salsa and one of them were like we need the order receipt in order to handout sauces. So I had to go back in again with the receipt. Overall very disappointed for the first time with chick fill a

My kids said it was one of the best fast foods they ever tried.. better than McDonald's, better than Canes.. the guy at the counter was a little bit slow :) but even that cant beats this food.

Great service and great meal as always! I love the friendly employees. They always make my day brighter! Always have great smile on their face. Dining area and the bathroom kept very clean. To use the bathroom, a code is provided on the bottom of the receipt!

Truly the best breakfast experience I've ever had at Chick-fil-A! Coming from a past employee! Also the entire team was happy and so helpful. All while training new team member. It was also perfectly clean! Great job!

Slowest drive through of any CFA i have ever experienced. It's only 10 AM on Monday so not overly busy but they closed down one of the two drive-through lanes. Then if someone is waiting for food, they push them to the parking space in front of the drive-through window and then nobody wants to drive around that waiting car. There are no employees outside to tell these people to drive around. And then people drive into the drive-through and block the other lane of traffic so nobody can get around the waiting car. Again, there is no employee around to control the drive thru unlike most of the CFA drive through l

Food always hit at every Chick-fil-A I been to and the service is above and beyond. The atmosphere here was the same as when I go to mine in Utah so it was a familiar feeling. One thing that was different was instead of asking for how many sauces we wanted they just threw in a handful of each which was cool cuz why you asking me questions at the drive thru after I had to wait for all these damn kids to tell me the same thing for the past 10min lol Also they don't have a drive thru window They got a drive thru door! A door to heaven K bye

I Love this Chick on Paradise Rd Las Vegas by far the friendliest staff you'll ever meet. Such a pleasure to stop by for some yummy food and see the friendly face employees working at this location. 10 star review!!!

Just hit up the drive thru while I was on this side of town for their delicious peach shake. Drive thru was quick, shake was perfection, and the sweet kid working was polite as usual. This is the only location that I've been to where I ordered through the drive thru speaker and not a kid standing outside taking orders.

This has to be the worst run Chick-fil-A in the entire city. The wait times in the drive-through are abysmal. They only have one lane working 100% of the time they never have both lanes in the drive-through open for expeditious service as with all the other Chick-fil-A's in Vegas. Such a hassle to do the drive-through here. The walk-in staff is another story that I'll have to tell at another time.

Another great location for one of my favorite franchises. I was immediately greeted, very friendly customer service. The gentleman who took my order was definitely new but, when there was a little bit of confusion someone immediately jumped in to help him out. Food was delivered quickly and correctly. Everything was delicious..

Hands down worst chick fil a in the city. Always try to give places chances, but every time I come here the food takes forever- even with no line. They're disorganized & look lost most of the time. It also never fails the breakfast biscuit resembles a cracker, thats how burnt and flat they are. If you want a quick easy stress free meal make sure to skip this chick fil a.

Stopped in for some Chick-fil-A. Chick-fil-A always hits. Their parking lot needs to be more clean thou.

Place is pretty clean; but we had to ask them to clean our table before we sat down, they were happy to do so, and did it quick which was nice. Ordering was easy but they forgot our fries and the sauce to the wrap, we asked about the fries and they asked us for the receipt. Asked for our receipt? That's a little rude when we you can clearly see we got a combo. We didn't get any utensils or napkins with it either. We had to keep asking for stuff which was annoying and shouldn't have happened.

Why I keep ordering from here I don't know. They still giving deluxe orders the spicy sandwich. I ordered the regular deluxe and I get this thin chicken.

I'm so used to seeing a long line at all Chick-Fil-A restaurants during the lunch hour that I was pleasently surprised when I found hardly anyone here today. Maybe the rain kept people in today. No matter. I pulled right up to the order takers and then up almost to the pick up window. There were two people in front of me. I ended up getting my food before them. Winning! Soon I was on my way back to the office with my food. As I always do I ate my fried on the drive. I ate my sanwich after I parked. And what a sandwich it was. I like the deluxe spicy chicken sandwich. Spicy chicken, pepper jack cheese, lettuce, tomato and pickles. What's not to love? And on this occassion, there was lots to love. The chicken overhung the bun by quite a bit. It looked a bit dark like it was overcooked but not so. It was well cooked and perfectly crisp. It also seemed more spicy than normal. Not a problem. I enjoyed the spice on a cold rainy day. I was unsure about this location at first. It seems less organized and slower than the other locations which have been open longer. But service was still good. Fairly quick for me. And the food was spot on. It was a snap decision to come here for lunch today but I am glad I did.

You really can't beat chick-fil-a. The operator Brandon is a pleasure and the staff is all nice! Quick service and clean place to eat.

Went in and asked them to let me give them $50 in small bills in exchange for a $50 bill so I could put it in a kid's birthday card. They said no for literally no reason. I offered to buy something and they said they still wouldn't do it. Not because they couldn't open the registers - they had the key right there. It was simply because they didn't want to. What nonsense.

I stopped by during a quick lunch and inquired with the young male with the tablet about what the Kale Crunch was exactly. This sarcastic young man replied your more than welcome to scoot up and read the menu. I literally thought I was being punked. What an unbelievable response to a simple honest question. I'm a non meat eater and just looking for a quick pescatarian friendly grab and go that meets my dietary restrictions. I can't imagine this young male providing anyone at that location with great service with that poor attitude.

CFA is always good. We can count on the great taste of the CFA sandwich, the fries, and the nuggets. Unfortunately, we cannot count on the employees doing their job. Asked for mayo and CFA sauce - saw it on our receipt. But nope; nada. Guess putting a few condiment pkts in our order was outside the capabilities of the person who bags and then seals our order. Ordering fast food to-go is such a crap shoot in 2023. Even at everyone's quality leader CFA. Character is revealed when no one is watching.

I visited this location 3 months ago and the service was less than par and the wait time was unreasonable considering there was very few guests there. I didn't write a review bcuz I feel like most situations businesses deserve a second chance but I came into this location today and the staff was very unfriendly and the same issue with the wait time. I've never had an unfriendly experience at any chick fil a except this location. I would never come back here

Great service, hospitable staff, and friendly faces. Although my order was done incorrectly, They did a pretty well job upholding standards. Strongly recommend.

I only ordered fries. They gave me cold fries. I asked for them to give me fresh fries, and they brought me more cold fries. I asked Melanie G, a supervisor to feel the fries. She did. She agreed they were not fresh. She said she was only going to get me one more set if fries, and again gave me room temperature fries. I asked for a Manager. She said there was no manager there. I asked for a phone number. She came back with a manager. The manager came up with a horrible attitude. Her name was Megan. Megan said her husband owns the place. Itried to reason with Megan that she wouldn't want to eat those cold fries or serve them to her children. She didn't care. Melanie had given me a refund said I had to wait up to 7 days to get my money back on my card, and have me a receipt with a different card number than the one I paid with. I only wanted fresh fries. They refused to give me the fries, and insisted I wait up to 7 days to get the refund on my card. Then she shouted some offensive religious words at me as I drove off! Unacceptable!!!

Grand Opening day at this new location and what a great experience! Arrived a little after noon and ate inside. Great guest service, my order was taken perfectly (food was delish) and the table ambassador walking around offered me refills and extra dipping sauce, and bussed my table when I was done. Well done Team Chick-fil-A on paradise!

This salad is loaded with goodness!!! Chicken salad with extra egg & tomatoes with a side of pickles. "You better get over there and get you one of these: A CHICKEN SALAD" (TikTok)

This location specifically is the worst Chick-fil-A I've been to yet. I'm not sure if perhaps the people working and running this location have yet to work at other sites, but there is a stark difference in the service and food quality. Workers aren't mean or disrespectful, but it's not at the level other locations are. Perhaps it's a training issue or something. Personal experiences: The first visit was a few weeks after its grand opening. I ordered a chicken egg white sandwich, and when I got home (5-10 minutes away), the bread was solid as a rock. I trashed and gave the benefit of the doubt that maybe someone accidentally overtoasted. Second visit the following week at 645am, I place the same order. This time I parked in the lot, and when I reached into the bag and felt the sandwiches through the wrapper, they were solid again. I took it inside, and the Manager was apologetic and replaced the sandwiches; cool. On the third visit, around 8:30ish in the morning, I took no chances on ordering their brick breakfast sandwich, and I ordered six cookies to share at home on the mobile app. It took them a long time to find those six cookies. The cookies were tough, so I threw them away. I tried one last time this morning. I ordered a breakfast sandwich meal and the cookies again in the app. I pulled up, and after 3-5 minutes, a young lady told me they were all out of cookies, so she gave me a refund. On top of that, 3-5 minutes later, she says it'll be two more minutes for the sandwich. Finally, she handed me the bag and went home. Again with hard bread. That was the last and final straw. This location single-handedly ruined my chick-fil-A experience. Also, I don't know who chose this location, but it seems like the decision was made by someone who doesn't live in or know the area. This location has one of the largest Chick-fil-A parking lots, yet it stays empty; I wonder why. When sites like the ones on Sahara or Eastern at Lone routinely have long lines, this is a bad location at Flamingo and Paradise. Any local person will tell you they steer clear of the freeways and the area surrounding the strip. The site on Sahara at Rancho doesn't lead into a one-way expressway to the airport connector like this one. Who's stopping their airport bound taxi or Uber for this type of service?

Just ordered from this location again...decided to give me NO sauce when they owed me 10. My bad for trusting the substandard employees to actually do their job . Chik Fil A is usually awesome , this one has got to be the worst I have EVER been to , won't come again.

I have no problem in this location, Sandwiches was excellent lightly breaded, Macaroni perfectly cooked, my daughter loved, plus very friendly staff, and the drive thru move fast, definitely recommend this location, they are doing a good job to serve you fast

I come to this location all the time on my lunch and it's always good! Today I came through the drive through around 1 and Mary took my order and she was SO sweet, it totally made my day. She also suggested an add for my salad and it was super good.

Always fresh !!! The staff is always so nice and helpful. I get literally everything here. Salads , sandwiches and nuggets. Breakfast is also really good. Chick fil A is bomb period ...

I was JUST here not too long ago with my kids and niece. I ordered food but the new cashier got it wrong, which is understandable so I didn't mind that too much. But the service??? To be a CFA??? It felt more of like McDonalds. Terrible!!! I didn't notice she had my order wrong until they brought it out and I told them that I was missing a drink for one of my kids... I was ok with paying the difference but the guy with the dreads (didn't care too much to remember his name because of the service) was rude when I pointed out the cashier had it wrong. (I don't normally leave reviews but I downloaded yelp just to leave this one!) He made it seem like it was MY FAULT. How could ordering 3 kids combos and a spicy chicken combo with a medium Mac and cheese sooooo hard? Why am I being blamed and having to pay more then deal with 3 attitudes while doing so? I'm already occupied with my children then I have to deal with childish "adults" or "young adults" as well??? Do better!! Please, we except more from you!

Typical Chick-fil-A - closed Sundays and the wait can be pretty extensive, but pleasant staff and the usual fare

I stopped by last night before work and ordered the spicy chicken deluxe meal w no tomato and a chicken salad w extra bacon and no tomato due to my allergy. Why did my sandwich come w tomato and a old looking patty and my salad didn't have the extra bacon I was charged for and had tomato ? I keep trying to call but nobody is answering. I'll just stick to going to the one by palace station or the one across the street from Gold Coast

Boycott Chick-fil-A, 4165 Paradise Rd. We had been customers for 1.5 yrs. Mgr. hires 90% immature, inexperienced, easily confused, incompetent high school-age kids of an entitled racial minority to handle money & deal with customers. If you file 12 complaints against this CFA with corporate, & if you allege any racial diversity issues, the owner will call you & make ongoing series of apologies & pronounce insubstantial promises to make changes in his training & staff. Majority of cashiers poorly proficient in basic math; they will short-change you & multiple employees must get involved to resolve the discrepancy. Check your sandwiches for green slices of tomatoes. Check your sausage on breakfast biscuit for hard pebble-like substances. After 4pm, the cashiers engage in a "fun house" style hilarity & conviviality in the lobby. Mgr. fails to grasp a basic tent of hospitality business: Without satisfied customers, you don't have a job! Boycott this CFA!

Fantastic experience here all employees were helpful and my meal tasted delicious thanx

The food was okay. The potatoes were soggy. It took quite a while to get my to-go order. Service was fine. Probably won't be back.

I went through the drive-thru two days ago, and service was mixed. Our food order was correct and tasted fine when we ate at home, but they forgot napkins, straws, receipt and sauce. I could have checked when I was there, true, but those are standard items to include. The drive-thru order taker also seemed distracted; I had to repeat parts of my order multiple times. Like most new CFAs, they have the dual lanes to merge towards the drive-thru window, though service was slow when I was there, so there was more waiting than I'm accustomed to at a CFA (the other CFAs around town I've been to have people outside helping to take orders and move the lines along; not this one). Although this location is close to where I live, I'd prefer to drive farther for better service.

They had some amazing service with some fresh and good food! I truly enjoyed dining inside ! The workers were very friendly and my friend and I both enjoyed our food with no complaints!

This location gives a bad name to chick fil a. First off Employee Estephanie was very unprofessional as a lead she should hold the imagine for everyone that all chick fil a's offer. She was loud and talking about the whole restroom situation that is obviously something new to us because never have we gone to a chick fil a where this was an issue. Not to mention she was talking loud again with staff about customers, "a taxi driver" "she's tired of being nice". She also told another employee aloud "oh, don't let anyone treat you like that let me know next time, I got you." This a conversation you have in private or professionally with your team. Definitely not the imagine I've ever come across from ANY chick fil a employee. I am from San Antonio Texas and you would never get this type of customer service from any chick fil a location they all carry the same mannerisms and professionalism. Other then this "lead" all other employees were pleasant. Fries look as if the oil was old. Employees including this lead, had hair past their shoulders, practically down, working in the food industry their hair should be tied back or in a hat. I dont recommend this location and will never return. I suggest others don't either if it's ran by leads like this you just don't know what you'll get. NOT TO MENTION "Estephanie" came chasing us out the door to "reiterate" and my name is not "Steph" it's "E"Stephanie and the directors name is right there. So unprofessional. The nerve. Degrading!

Very very slow location. Only 5 cars in line I'm the 3rd and it took 10mins to get my food . No rush or hustle . Very different then other locations. They also forgot shake and had to remind them .

Ordered breakfast for pick up before the cut off time at 10:00. Order was listed as fulfilled by the app but I was told it was cancelled when I arrived. Don't order from this location.

After a nearby restaurant was unwilling to meet a medically necessary special order request. This restaurant's only hesitation was they would not be able to adequately meet my request. Chick-fil-a's commitment to customer service wins again. The soup was very tasty too.

Okay I love chick fil a but I'm not too happy with this visit. It took so freaking long to get my food and I asked for no cheese on my salad and they gave me mf cheese. Also I didn't want that kind of chicken that they gave me.

I came to this chick fil a location this week and I have to say, Brittney was so welcoming and warm towards me as I came to the drive thru. I almost cried on my way home because of how sweet she was too me it made my day by her asking me how I was when i rarely get asked how I am... incredibly thankful for her and was told she's been there since Aug 2022 when it first open. i am for sure coming back!!! :)

This is a brand new Chick-Fil-A at a great location near the corner of Paradise and Flamingo! They are OPEN for business. Had 2 meals there already and the Nuggets were Perfect. The Staff was also friendly and accommodating. Rachel brought us our food with a smile and Sal continued to check on us and refreshed our drinks. Will be back very soon!!

Food is always Great! AJ in the drive thru was very friendly and has great customer service! Keep up the great work AJ.

i came to the drive thru for breakfast and ordered a 10 piece chicken littles meal and received no fries, no sauce, no condiments and the servers were very rude and unfriendly do not go here!!! this is the worst chick fil a in the united states its nothing like california

I'm not one to complain about a business but I come to this location because it's near the university there have been multiple instances where the crew was rude. I have also found a hair in my food and was told by a leader that none of the crew had that colored hair and my order is always wrong and mixed up.

Imagine being as dense as Hunter Nielsen that you refuse to give a plastic bag to a delivery driver at your customer's request because they cannot carry their food/drink without one. Seems like Hunter was not abiding by one of the 4 values of Chick-fil-a: We pursue what's next. "We find energy in adapting and re-inventing how we do things, from the way we work to how we care for others." So although it may be company policy to not give out a plastic bag for cold items but if one of your values is "re-inventing how we do things", you'd think he could have handed the delivery driver a bag without any issues, seeing as how that would have been a way to demonstrate how to care for others. Not accommodating a disabled customer's request seems to be the exact opposite of Chick-fil-a's values and I would hope that Chick-fil-a would acknowledge this and make it right, to both the delivery driver and the customer they refused to accommodate.

For this to be a chick-fil-a the service manager wasn't pleasurable at all. He wasn't only rude to the customers but his fellow employees as well. My order wasn't correct and when I spoke up about it his rude attitude instantly got worst. He then purposely made me wait even longer for them to fix my order, even after his employee admitted that it was her fault for my wrong order. He still didn't apologize. I'm a frequent customer to chick-fil-a and I have never experienced poor customer service like at this location. I didn't think it was necessary to have to look them up on yelp. this wasn't a pleasant visit at all moving I will use yelp!

I went here today and the food was amazing. They had great customer service. In general everything was really great. I would recommend going to this Chick-fil-A.

This location is great. Hot, fresh food and the staff was very accommodating and friendly. I would frequent this location! It says online that they're closed still but they are open now.