Chick-fil-A

Make sure to count your nuggets at this location! Paid a staggering $8.39 for a miniscule container of 12 grilled nuggets. So miniscule that I decided to dump them out on a napkin and count them on the spot. Not only were they teeny tiny, but there were only 11. Asked for a manager, and Layla came to the front. She was very rude, and definitely had an attitude. She acted like she was doing me a favor by getting me the one nugget that was missing. No apologies, just a smug, arrogant attitude. When I asked for the owner's contact info, she refused to give it to me. Chick-fil-A used to be a place you could count on for consistent portions and outstanding customer service. Not anymore. One by one, restaurants are putting themselves out of business with shrinkflation and terrible customer service. Looks like this Chick-fil-A is going down that path, too.

Beautiful place, ama,zing staff. I ordered a chicken sandwich deluxe combo. I hate to say that I didn't like the chicken sandwich. Popeye's chicken sandwich tastes better, though. It's seasoned better, and the pickles taste better. I like the waffle fries with Chick-fil-A sauce. I really came for the strawberry lemonade, which is always delicious, and i will always come back for waffle fries, 🍋 lemonade, and to hear the phrase, "My pleasure." Thanks for always being generally awesome and super respectful ❤️🙏❤️

I went through the drive through when I could feel my blood sugar starting to drop. Christian helped me with my order and I shared what was going on- he was super helpful and less than one minute later someone came RUNNING outside with my drink to help my sugar. I wish I knew the Second Gentleman’s name but they truly helped me when I needed it and I appreciate it more than they’ll know! Thank you!!

Really fast drive thru and the staff are so polite and friendly. I ordered the ice cream cup and two squirts of chocolate syrup. It was so delicious and had the perfect amount of chocolate syrup. It must have been my lucky day cuz they brought me two.! They said it was my treat as they accidentally made two! And Yes I ate them ...both.

Slowest Chickfila ever. Only four cars in front of us, but it took 30mins just get to the spot that I took the picture.

The new Chick-fil-A that just opened less than a week ago is in a great location and sits up on a hill somewhat over looking hwy 151. Surprisingly this new location is not like the newly remodeled ones that were converted to just walk-up and drive thru. The spacious parking lot is a relief, and the drive-through, though long, doesn't disrupt traffic flow. Inside, the atmosphere is welcoming, and the option for outside dining adds a nice touch. I went for the 8-piece nugget meal with a lemonade. I have to remember next time to ask for light on the ice because there was very little lemonade; unfortunately the chicken was extra crunchy, dry and dark, not how I prefer but I was a little hungry so I ate it all !

Always great food and kind service while paying reasonable prices. This specific location, for some reason, happens to get backed up on the mobile thru side. Making you realize you should have just did drive thru. As silly as it sounds thats my only complaint. Have a blessed day.

The food and atmosphere are always great. However this morning was a cut above. I went through the drive through and didn’t realize my card had expired yesterday. One of your servers (Kimiko), without hesitation, paid for my food. This was the best service I’ve ever received from any establishment! Thank you! ❤️

Came here to get my daughter some food after gymnastics at 8 pm. Got in the drive through line at sat there for 30 minutes before getting to place my order and another 10 minutes before I received it. Thought about ordering ahead but this is the only Chick-fil-A location without curbside that I have seen. Not sure what happened to the Chik fil A customer service standard but it's not at this location. Some retraining is in order. No one outside to take your order, no "it's my pleasure".

I stop here and it's on my way home so I have only gone to the drive-thru. But the employees are really friendly and the food is always quick and fresh. I was so happy when this location opened up. Maybe on my day off, I will go in the lobby and see how nice I am sure it is in there because it's new. Thank you for reading and the peach milkshake is awesome.

Soo, CHAOS is the best way to describe the disorganized car line. No one is working the car lanes. And to make matters worst i can't leave. I am now stuck in line. I call the restaurant and ask for the mgr, with her response was "there is nothing i can do about that." Why are you guys open ? You have conditioned your customers to think their order will be taken quickly and served in a reasonable amount of time. I usually place large orders for hospital staff but will not if this is going to be the routine. Ridiculous.

I don't know why this location had negative reviews. Although I see that it is a new location, and maybe there were some growing pains. However, I have to say that this had to be the single most enthusiast Chick-fil-A I have ever visited. I don't even bother to review fast food, places typically, but specifically checked into this location just so I could review them because of how friendly everybody was. I did dine in and did not use the drive through. And went at the peak of the lunch hour, when they were extremely busy. Staff all had smiles on their faces, and greeted everyone that walked in. There were people going around constantly cleaning tables, sweeping floors, all the surfaces. It was extremely clean inside! Orders came out fast and efficiently. And staff continue to round the tables and ask if people needed extra napkins, sauce, or if we wanted them to refill our drinks. For a fast food establishment, they really made it feel like a dine in experience. And for all the places that are automatically including a tip when you pay, they did not. There was no tip option, yet they deserved it more than any place I've been lately. I would've gladly tipped them a couple dollars for all their efforts, clean environment, and friendly atmosphere. For anyone who may have tried this place when they 1st opened and had questionable experience while they were working out the kinks: go back again. You won't regret it. It seems like they have things figured out and this is a great location to stop.

I will try this location again soon, they seem to still be working some things out. None the less food is good, typical my pleasure is stayed. Everyone is respectful. I have not been in doors yet. But we will try soon.

Line was long as fuck. the lady was nice taking my order i ordered a bunch of food they gave me a cookie at 10am instead of 2 orders of hashbrowns gave me everything else but the hashbrowns. then i go back right at 10:35 they said they didn't have it and that they could replace w fries. Why the hell would i eat greasy ass fries in the morning. Then on top of that she said i had to go inside for a refund. Yea never again this shit is ass. never had a bad experience at any chickfla this was very disappointing.

I've been here twice since it opened. I waited a few weeks to go to let the crowns die down. The first time I went it was a disaster. I went through the drive-through and ordered a peppermint milkshake. I waited 20 minutes for my milkshake. I finally flagged someone down and they told me That typically they don't do the dessert until they see the food order come in. The other person that came out told me that they thought I had left. The second time I went, I ordered on the app and it went smoothly. I scanned the QR code in the mobile drive-through section and within a few minutes I had my order. You really can't go wrong with any other food items. Since this is a franchise, the food will always have the same taste and quality. The app is very useful. I do like that they have plenty of options to choose from when you order. You can add whatever sauce you'd like to your order.I also like that you can see your calories on the app. That is an eye-opener. The staff members are always friendly and accommodating.

OK Chick-fil-A Seaworld coming through with the mobile thru. The mobile thru option is easy, quick and painless. Love it!

This is the worst chick fil a they are incredibly slow and take forever. I was in line at this specific location over 20 mins in a drive through 1/10

Trying out another new Chick-fil-a location. This one is conveniently located at 151 and Military Drive. So next time your near the seaworld area be sure to check this new one out!

Super slow!! Ordered both online,and by Mobile Thru, and still had to wait for an extended period of time. Only one attendant working the drive thru!!

I ordered meals for three people through the drive by. Four to five car behind me got their orders before I did. I almost got hit as the car behind me went between my car and the car to my right. When I did get my order my shake's lid was not on right. The cup fell between the front seats. When I ask for another drink they acted as if they were inconvenienced. I also asked what the delay was? The employee said they were waiting on the sandwich. How can you not have a sandwich available? I notice all the orders behind me were small. When I asked the employee if maybe I should only order for one person, she said maybe. I guess your store cannot handle orders for more than one person. Will rethink going there when I have to order for more than one person or just go somewhere else at all times.

mobile order line was super slow- you'd think that if you order in advance you're going to get your food quicker and yet the regular line is going faster. also when i finally got my food (which was only 2 food items) one of my items was missing so i had to wait even longer and flag someone down but no one paid attention to the other line so i was there way longer than expected. super awkward interaction. please consider double checking orders before handing them out. atleast they remembered my sauces.. this time

It's chick fil a so food is good. It's a new location. They need to match the speed of service like the other locations in town.

I am giving this location a one star because, on 1/2/24 I visited this location, I ordered through the mobile app about 30 minutes prior to my arrival. Once I arrived I noticed there was a mobile order lane, while in this lane you have to scan the barcode so it can let the employees know you have arrived so they can process your order (on this day the barcode was at the very end of the lane by the pick up window). while in line I waited for my food for 30 minutes. Meanwhile the drive up lane was fast and steady. Once I got my food I suggested to the employee that maybe they should consider moving the barcode sign (it is a freestanding sign that appears it can be moved) to the beginning or middle of the mobile line and maybe the mobile line will move more efficiently, hence the reason for ordering ahead in my opinion. She didn't say anything it just gave me an expression less face and a thumbs up. I found that unprofessional and she could have at least acknowledged my suggestion, even if she had no intention of relaying it back to MOD. Caucasian woman with blue eyes wearing a light pink beanie, please acknowledge customers don't just motion a thumbs up and say nothing. I didn't even get an "I apologize for the wait" remark.