Chick-fil-A

Stopped in for a quick meal while I visited San Antonio TX. I ordered a Southwest salad with avocado ranch dressing. Tori took my order and greeted me with a smile and was very patient with me as I didn't know what I wanted at first. She explained the options as I had given her a specific request. "Just chicken no bread". I received my salad again with a smile as I watched her wait on other tables asking if everything was alright and if refills were needed. Very pleased with her professionalism. My salad, on the other hand advertises black beans and corn. I could bearly find it. It was mostly lettuce and cheese with 4 nice ripe cherry tomatoes. I did enjoy the salad but it wasn't what I expected. Over all it was a nice stop. The atmosphere was very family friendly.

I ordered the 30 count and 5 of my pieces were fried ends. So I basically got a 25 count. I'm curious why an employee would count that as a nugget if there Is no chicken in those fried ends.

The re-grand opening of the Chick-fil-A on 1604 Stone Oak Parkway is always a pleasurable experience. Great staff ,service with a smile and service accountability. Not sure where they find these people to work, but I wish I had some of them at my regular 9 to 5.

I asked if they can please please make the food fresh and the manager was able too. Great customer service and food.

Honey Pepper Pimento Chicken Sandwich review: ⭐️ ⭐️⭐️⭐️ Slacking on the presentation and a little weak on the pimento cheese. Therefore giving it a 4/5. Overall, the sandwich is very tasty. Good combination with the honey and jalapeños. Spice level is 2/10. If you want more spicy change the filet to a spicy one. Definitely a messy sandwich. Overall, would get again and recommend. Service was fast and easy to pick up in store.

This place robs people of their money. Never have I ever been to a CFA that served the smallest chicken filets. Half of my bun was showing. The manager was not apologetic either. Seems they are used to this and very okay with it.

Cute play area for the kiddos. Always love the waffle fries. Spicy deluxe hot fresh delicious. Only suggestion is to please find a way to melt the cheese on the sandwich.

The manager was so sweet and gave my God son extra fries for himself. Thank you for amazing service.

This location can be a little hard to get into during traffic times. But once you are in line they are always quick and friendly. We were in and out of the drive thru in about 4 min!

Pavillions North I love Chick-fil-A ... it's my go to. One of the things I love is the happy, friendly customer service. Unfortunately, it appeared as though these employees (drive thru) weren't trained like the rest of them. Coming in from a different state I still expected the same Chick-fil-A "experience". Not so. No happy faces. No friendly greeting. Most certainly not anyone's "pleasure" to serve us. Disappointed!

It's been a while since the last I visited this location. Needed to grab something quick for breakfast and this did the trick. I wish I would have eaten my food right away, because it got cold pretty quick, but it was still good. Service is always great. Never an issue there. Will definitely be returning!

While I'm usually a fan of chick fil a this experience was very different. The order process was terrible. The individual working the drive thru was difficult to understand. She also cut us off multiple times when speaking. Makes me think she couldn't hear us well either. There was no one else in line so I'm assuming it isn't because of crowd noise. We had to repeat ourselves and she cut us off and repeated back the wrong information. We arrived at 10;28a and breakfast is served until 10:30. We asked if we could order lunch menu items and they said it would take time because it wasn't lunch yet. Seriously, they aren't prepared? It was 2 mins until I "could order" lunch. While this is a convenient location when traveling to and from the airport, we may need to find somewhere else.

Always my pleasure to eat chick-fil-a. I love the service and delicious taste of my grilled chicken wrap with avocado lime sauce. Yummy.

Every time I've been to this location the little girls that work here are SUPER rude and always have horrible attitudes for no reason. On top of that, the last 3 times I've been here (drive through) the sauce I ask for has never been in my bag... not once. I have to walk back inside and try to get one of the girls attention (they are always talking about in appropriate personal things in front of customers that are waiting to be helped) and tell them I didn't get any of the sauces I asked for and the girls at the registers always give me attitude and rolls their eyes at me. This is by far the WORST Chick-fil-A I've ever been to. I will not be giving money to this location ever again.

They gave us the wrong food and when confronted the manager said there is nothing she can do other than tell the team to be "more careful" next time. I won't be returning to this chick fil a location and hope the service will be improved in management and they will take responsibility and accountability for their mistakes

My grandpa went in today and on the recipe it states register 5 team member Analis. My grandfather asked for one spicy deluxe with medium fries and a power aid with light ice . I'm addition, two chick fila and ranch sauces. She then charged him for the delux meal as stated and instead of the 2 ranch and 2 chick-fil-a sauces, she also charged him for two regular chicken sandwiches and then gave him 5 ranches. And my grandfather being old did not catch on until he told us what happened when we got home. ( the fries were also really hard and felt old) I DO NOT RECOMMEND THIS LOCATION.

Went to pickup tortilla soup, but never again. Location I went to was I410 &rigsby , soup wasn't soup it was more like a bowl of oatmeal or porridge . Disgusting had to throw it away,this new location by my house sucks!had to add one star or it won't let me post

Came here for a quick meal tonight after a good workout. Had myself some healthy options grilled chicken, kale crunch, some nuggs and fries. Service was impeccable quick, courteous, kind, and helpful. Even cleared the table and refilled my drink...this is a fast food restaurant. I was really impressed!

They have never gotten my order wrong, which is surprising in this day and age. P.S. Their southwest salad with the creamy salsa dressing tastes like a legit taco salad.

Food is good, but it has no dine in option. The new style is not good, traffic is backed up all the way to the street. In the summer it is too hot to sit outside. Bad layout!

Hello I just went thru drive thru paid thru mobile & when I pressed for barb que sauce I didn't see it was bottles I thought I was getting the sauces that usually come with them so I got charged an extra 12 $ can u guide me to get the refund for the bottles plz tysm I only wanted the sauces I love yalls nuggets over mc Donald's so much .I dnt want to go anywhere else for my nuggets .just need help to get my refund for the bottles that I got that I didn't want sorry just wanted sauces .tysm

Newly remodeled store! Great customer service and food. Prices have increased but it's still manageable. My child really enjoyed the play around.

The chicken is so juicy and has a nice little crunch. The fries are so delicious that I could have a whole plate of them and eat them all. The service here is amazing and are always so happy to serve you. The place is nice and the kids always love the playground.

How can chick fil A Be a one star ?? I understand It's 12 o'clock rush and after a long wait my order was incorrect , waffle fries half filled and my chicken sandwich looks invisible.! I'm so disappointed on the quality of this location I will definitely cross this location from my list .

I love CFA . Employees are incredibly nice at this location . Food was delicious! Chicken NuggetsSpicy Chicken Sandwich

The service was very rude. I don't think I ever went to a Chick-fil-A where the servers were rude until I came to this location. We just got our food when one of the servers came to our table and told us with a lot of attitude "Just letting you know we close the lobby at nine. Like you can take your time but we are closing". The way she said it made us feel like we had to get out right then and there. I understand lobby closure but there was no need to be rude about it as if we were a nuisance. If you don't want to deal with attitude and rudeness, go to a different location.

I have eaten their sandwiches on different occasions and they are consistently rubbery, not crispy as their ads say.

Not happy! This is not worth your money!! Very disappointed. Hash browns take up majority of the bowl with very little eggs and sausage. Very big let down Chick-fil-A

So first of all I ordered from this location. Delivery driver was awesome. The only reason I'm giving you guys two star is because I did not receive a straw in my bag you charged me almost 3 dollars for a milkshake in a small cup with no whip cream only received one Chick-fil-A sauce for a full meal

410/Rigsby do not go there. They don't have their BUSINESS together and NEVER ORDER Curbside as they don't prepare your food before to just arrive and pick up. You will have to WAIT an additional time as if you went through drive through to pick up your food for the first time. Chick Fa La is pointless to get curbside and they won't tell you that either that you will have to wait for your food to get prepared. Its okay when your not in a rush or on lunch hour to wait but for those that are in a time can't even depend on this place to have their order ready. My daughter ordered breakfast at 10:15am and when she arrived for her food, they didn't have her food prepared and they were already making lunch. Time wasted going to get the food SHE ORDERED way ahead of time for not to get her food. They don't even have a curbside pickup, you will have to go inside or drive through and they will skip you too since your order isn't ready and thats if they even have your order. The manager mentioned they have been having complaints but company does nothing about changing the way they do business! To the owner of chick fa la....GET IT TOGETHER OR YOU WILL LOSE BUSINESS THIS WAY!!!! PEOPLE WANT TO JUST DRIVE IN AND PICK UP THEIR FOOD AND BE ON THEIR WAY! THANK YOU!!!

8 minutes I waited in a one car line while the attendant pointed out every item on the menu for some old man and got upset when the order was taken and she continued to chat all the time cars are backing up behind me to access the other line where the boy was effortless taking five car orders while this girl dallied her explanation was it was his first time when I said I don't care it's a fast food line not a chat line she told me I had to order at the window I eat at this chic fil a at least 12 times a month but never again I regret tipping the people before each time I go through Either supervise your line or train your employees to expedite the order she never looked at me and said she would be a few minutes or the other cars that backed up Second worst experience at this location in 10 years I know you have video so check it's just incompetence on management Even the person who said she was manager on the phone said to post a complaint

I just had the worst experience at Chick-fil-A. I went to the register and ordered a crispy chicken deluxe with no tomato. And the guy at the counter read my order back as a spicy chicken deluxe with tomato. So I corrected him and told him. And we both clarified that I wanted a crispy chicken deluxe with no tomato. Then he ended up still bringing me a spicy chicken deluxe with tomato. When I asked them to remake it they brought me a pre made one with tomato. I told them that's not what I wanted. Then I had to wait 15 more minutes just for them to bring me back another premade one with no pickles. So the guy brought me a Ziploc bag with pickles in it. I was so upset I just left instead of eating there.

Food is always good when we find a chick-fil-let. However at this one the drive through chick was rude. Kept rushing me and worried about the car behind us. We don't have a chick-fil-let near us and don't know the menu memorized. We frantically tried to look it up and the line moved. Long story short be kind, don't rush the patrons! Or we won't be one.

I've been a fan of Chick Fil A since the 80's but unfortunately now I may need to find another place for a chicken sandwich. I noticed the sandwiches has been downsized to the size of a happy meal burger. Sorry CFA but it's just not worth the money anymore, i should have known something was wrong when I noticed there was no line of traffic. I hear BK's Ch' King and Popeyes chicken Sandwich is worth trying out.

Absolutely the worst customer service. I'm in town for the day and staying close to this location. I ordered a chicken biscuit with egg and cheese. I was charged for a hash brown that I didn't order as well. I came to the hotel and was missing the chicken. The biscuit was hard too. I called and was told I could come back to the location for a sandwich. I asked for the bbq sandwich and Adrian (a manager) said "umm.. that's like our most expensive sandwich. Extremely unprofessional as I was inconvenienced. She never apologized when I called or in person. When we spoke on the phone I had to repeat three times that I was not from here. Her sarcastic attitude was not what I would expect from a manager. I've never had a problem with Chick-fil-A. It's sad that someone could be so rude. She shouldn't be a manager at all.

Usually this location does pretty well considering the high amount of traffic they see. Recently, I don't know if there's been a change in management or something, but parts of orders are missing - not made incorrectly - just left off/out completely and the items that are with the order, there's senseless mistakes - like I ordered a sweet tea and got an unsweet. It's disappointing the state that food services is in right now - it's carelessness and it would only take you a few second to double check things and avoid these mistakes.

Service is excellent! Delicious nuggets with fruit salad and yummy hot fries. It was crowded but we found a good spot to enjoy our meal.

I love the place and the staff is really professional, I personally love start my day with my strawberry milkshake

Got here at 2:50 or so. Was given no receipt. Waited 10/15 min for a chicken deluxe sandwich while everyone else who got here after me got their order first. Site was full so I had asked my order as carryout in case no table would be available. I asked one of the employees if there was a difference in wait time for carry out vs dine in and while I was asking, the girl with the grey sweater handed me my food. Then the employee I had asked said there is no difference in wait time. Will not dine in here again. It sucks cause as a former Joann employee I used to eat in here alot. Bye bye.

I just stop by Chick-fil-A for breakfast this morning. There was no line and it was super fast friendly service. My gosh the people at this location are so friendly! It can be a bit startling if you aren't expecting it! I ordered the Greek yogurt fruit parfait... As you can see from the pictures the perfect only has three blueberries on it and one strawberry cut in quarters. For $3 plus tax... I would not recommend it! Not. At. All. I did get a sandwich and it was sloppily assembled so much so that the cheese had slid off the side of the bun and was stuck to the rapper. I think they use smaller pieces of chicken in the morning because you couldn't even see the chicken from the outside of the bun and that's saying something. Overall the food was warm and accurate so I think that deserves three stars however they really need to consider adding some additional blueberries and strawberries to actually call it a fruit parfait! And be aware when they're assembling sandwiches to make sure the cheese has not slid off. I suppose that was the universe's way of putting me on a diet control #NoCheeseForYou

This is the rudest Chick-Fil-A I have ever been at. That is saying something since I eat at different ones weekly.

Customer service is very babe. As you can tell on the other reviews. How sad because this is a place you have high hopes for. This location is terrible.

Last minute hungry strike!! Decided to come here. The drive through line was super long but i didn't want to get out of my car. Specially the line started moving very fast and I got my order and food in 5 mins. Friendly staff! You can't go wrong with this place!!! The grill sandwich is the best!!!!

Just as phenomenal as every other chik fil a. Courteous and responsible. Best service in the fast food industry, even compared to other restaurants. Especially for one particular employee , Trent. 10/10.

I went here with my precious daughter the other day. We order and next thing you know a man come towards us with food in his hands. I was so excited Doing a happy dance saying thats our food thats our food. unfortunately it wasn't. He passes by our window and burps in our window!

Food was OK but the people in the drive-through windows did not give us any condiments as requested very disappointing For a hungry person, yall can relate.

I'm seriously still in shock right now at what just happened here being that I've NEVER in my life had a bad experience at Chick fil a. My friend and I pulled into the drive thru after ordering on the mobile app. We ordered salads and I used my points to get a Mac and cheese and she paid for a side of Mac and cheese. When we got to window after waiting about 10 mins in the drive thru (it was busy and dinner time) they told us "I'm sorry we only have one mac and cheese and it'll take 15 mins to make another one, so I can get you something else". Mind you I used my points and was then put on the spot to hurry up and pick something else. I got anxious trying to pull up a menu so I said forget it and to refund my friends money and I'll just use my points. Then after asking to see the card used (which she didn't have bc she used her cash app) she grabbed a bucket with cash in it and said "just take cash back". We took the cash, took our bags and left, just to get home and find NO MAC AND CHEESE at all. We called and the GM who served us at the window had an attitude. She told us "the girl was sure she put it in the bag" I'm assuming insinuating we were lying over $3 mac and cheese?! So we went back and when we pulled up a gentleman attempted to give us the one Mac and cheese and call it a day but we wanted to get another Mac and cheese since we drove back. The manager kept giving us dirty looks and all the employees stared at us while the GM, who was condescending, tried to argue the principal of things! In the middle of me talking she turns around and walks away to get another Mac and cheese while all the employees whisper and stare. At this point I'm more than embarrassed and livid so I take my money out and put it on the tray. When she hands me 2 Mac and cheeses, she urges me to please take my money back. I told her no 3 times before I took it and drove off. I have NEVER experienced such turmoil over a $3 item and a mistake and inconvenience caused by an establishment. I will not be visiting this location again, sadly.

First ever VERY bad experience I've had. Never in my life have I ever experienced the worst customer service with Chick-fil-A. Very disappointed cashier was not friendly. Fyxrab-kegba5-kakfob

I'm giving this location a 3 star. The lines are always ridiculous long. The line today had us waiting on a super busy access road which is very dangerous. When I got home and sat down to eat my whole order was wrong. I am very disappointed in this location.

I mean... the best chick fil a ever. The sweetest man at the register even when my friends card had to be swiped 6 times. And they gave us a free sandwich. What sweet people. Bless them. Will always be attending this chick fil a in the future. LONG LIVE THE CFA OFF MCCOLLOUGH!

Not a happy camper this morning....I understand cut of time for breakfast is 10:30. However, I got there at 10:35am...five mins late and never had an issue getting an order in before. But I spend 5-6mins saying hello to the speaker. I almost went inside but someone finally responded. I wanted to order the new scramble Burrito and told the young girl what I wanted and when I got there. She tells me that they stopped serving breakfast already. I responded by explaining I was only 5mins off and surely they might have some breakfast items left. Anything would do at that point and then this time with an attitude she says no we don't. At that point I asked for a manager and another girl gets on the speaker and I explain to her what happened thinking she was the manager to only have another man get on who was finally the manager. Derek the manager then tells me they shut everything down and could comp me a meal tomorrow and to pull up and he will get my name. So okay, what could I do I was five mins off, but was talking to a dead speaker for another 5-6 mins and then to get rude customer service from the drive-thru attendant. To only pull up to the window with a clueless cashier as to what the manager was going to do. I ask for Derek and he gets my name and then proceeds to tell me that it was strange they didn't hear anything and that he would check the camera but still comp a meal...... Like really I'm not going to sit here and lie about trying to get someone's attention on the speaker just to get breakfast..its not that serious. I knew I was 5mins late but the extra time was due to you're staff. To top it off there was no line or cars in the drive thru but me for that time period until someone finally pulled up behind me after sitting there trying to get someone's attention on the speaker. If you're a manager and there is an issue you should be there from start to finish. I understand places have cut off times for a reason but no need for rudeness or accusations as if I'm making something up. I will be back to get my Burrito and I won't be spending ANY of my money at this location again.

Well i usually don't have the luxury of getting to have breakfast somewhere unless it's the weekend and with this franchise its only available Saturdays. I had a chicken biscuit and it was delicious, i like to use the grape jelly with it. Early in the morning's you can come in and eat and not have too many people. The staff was very nice and when they say my pleasure i get a good feeling that they truly care about thier service. It was all good for me.

Really great chick fil a. Very fast even though there was 3 lanes of cars in the drive thru.

The chicken is fye. First bite made me forget that i didn't have enough money to pay for it. Staff was fye. I was bout to call em homie. The ambiance was fye doe! THE AMBIANCE!

I have waited one week to let things cool off before writing, so this is a considered and heavily watered down account of the burning of Babylon by Chic-fil-A Read the news about Popeye's sandwich war with Chic-fil-A. Usually I don't use it, but on a shopping trip my curiosity drags me in to see what all the fuss is about. First off when I go in there is a short Que, but as soon as I approach the line, a string of teenagers leaps before me, emerging from the back of the store, some dark corner where such ghouls thrive. Next as I wait, on the very corner seats by the door an employee is having her break, and opposite her a teenager wearing what I call a 'tea cosy' - a woolen cover for a hot tea pot - on his head, and while glaring at the Que is making remarks about us. When his demented stare got to me I respond in kind. This twerp is making fun of, and laughing with his comrade - the CF worker mentioned above - at us in the Que. TBH I did not like any of that. After all one does not expect a mockery gallery to be inside the door of such places, and if so I would never ever have gone in there in the first place. Yet not deterred from my plan to find out what Cf offered to combat PoP: s I persist. Eventually I get to the counter asking for whatever they are offering as a competitor sandwich to PoP:s. It takes a while to get the poor person on board with my needs, but in the end comes up with a solution. TBF I did not have to wait too long, so about five minutes later a server brings my 'take-out'.. And folks, really I have to share that their offering is no contest for PoP:s, no matter what that happens to be. Because even though their bun is very nice, fresh and nicely prepared, they DROWN the chicken in Chili flavoring. I say flavoring because I could neither see nor sense any sauce. So I will not be going back again for anything, not only because of the dimwit idiot wearing a tea pot warmer on his head, but also because I absolutely hate food smothered in Chili flavoring. Chic-fil-A ... Caveat Emptor.... On my way home I go into HEB and buy, for one dollar, a Chicken Sandwich. They are in the frozen section of the store. When home I prepare some lettuce and a slice of tomato. Just one minute in the MW oven, plus one more to let it cool off, my lunch is ready for dressing up. So with some good ole Texas mustard laced on the bun, lettuce on top, more mustard then chicken on top, then more mustard with a slice of tomato on top, next more mustard and the bun top over, I have a perfect Chicken sandwich. Heaven! BTW Chic Filet charged me nearly five dollars for the burning of Bablyon!

Amazing people with great Christian values serving delicious scratch made food! thank you so much for all your support in this community!

I mean you can't really go wrong with this place. The service is quick, and as efficient as it could be but I think the set up is a little odd. But not sure if you can fix the problem unless you make another entrance toward the other end of the parking lot.