Chick-fil-A

This is the second time my organization utilized this Chick-fil-a's catering services. They are excellent! Our order was correct, food quality was great and the temperature was perfect! They included items one would normally have to purchase separately like cups, plates, utensils, and napkins just to name a few. This is the recent event went very well! Shout out to Ms. Ruth, Ms. Jackie and the team who helped our event be a success!

This is by far the worst Chick-fil-a in the area. They consistently get orders wrong and the food quality is hit or miss. I had to double check to see if the grilled nuggets were undercooked because they looked so different than the other locations. I threw them in the air fryer just incase…

I would NOT ever go back to this chick fil a. I asked them to make my fries fresh. They gave me fries that’s been sitting under the warmer.. ugh. It’s not hard to give PAYING people fresh food. Then the guy lied & said they were fresh.

This place has me in a Choke hold for BREAKFAST! The biscuits are so addictive..after 3 visits in less than a week I had to have more discipline and have now put myself on a schedule. Not to mention that Pineapple Dragonfruit Lemonade...Omgeeee

Hello, I want to complain about all the night shift workers because I asked for something other than the another order I don't eat cheese and the (bacon ) You can't make me eat this. I ordered only Spicy chicken sandwich With extra pickles When I open my box, I am surprised I see another order The people give me anything is done This is not true I am don’t need money. I don’t need my order again. I need all the people respect the people, not respect us . Location is 8637 Olive Blvd, St. Louis, MO 63132 I wish he would respect customers !!!! I will not shop from this place because I do not feel comfortable psychologically I will give very bad review from Google I hope the manager they see that .

This location has underperformed several times before this morning when they gave me Old food and the MOD got an attitude when I returned the food, the night before same thing! Unacceptable!!! The amount of money you pay for old food leads me back to my own kitchen.

THE WORST Chik-Fil-A I have ever been to. I went at 10:45am before the lunch rush, 3 cars in front of me. Those 3 cars took 10 minutes. I place my order and get to the window. They give me my drink and tell me to pull up to spot 2. Ten minutes later I get the order and go to my office to eat. Where do I start? BOTH sandwiches are wrong. I ordered Spicy Chicken sandwiches which are fried, I got two grilled chicken sandwiches on some kind of wheat bun. They did not give me the cheese sauce for the fries which I ordered and paid for. I asked for Honey BBQ sauce and they gave me Cilantro Lime sauce, which I tried and was absolutely disgusting. The only thing right with this order were the fries (I guess), even though the cheese sauce is not in the bag, and the drink, which is water, so pretty hard to screw up water. Just avoid this place. Many bad reviews for this location. This location does not have the level of customer service and quality control as other locations and not what you are accustomed to an other locations. I cannot even remember a single time at any other location where my order was screwed up. The Sunset Hills and Brentwood are not like this one. They have a perfect system of taking order and double-checking everything to make sure the order is correct, they are super busy all the time and the lines are long, but their system flies you through there and never any mistakes, but not this one. This location is a disaster. And they do not seem to care because just look at all the bad reviews for the same thing that happened to me today (order wrong) and I don't see that any manager or the owner has replied to any of these bad reviews to apologized and ask for another chance to get it done right. Not a single response from anyone at Chik-Fil-A about this disaster location. Not one. That speaks volumes. They do not care at all.

I love Chik-fil-A! My food is always right, their customer service is top notch and I never have seen it dirty. My kids love when I get food from here. It has become one of our favorite places to grab a quick bite.

Did a mobile order here and I thought it was fast and friendly. Usually there is a long line so I had to do the mobile order. The food came out fresh and hot!

David gave me excellent service and was able to help with all my needs! Five star service and food was fresh.

The guy named mickey was very helpful and nice he gave me and my grandpa free ice creme lens wipes and 2 mints.its always so nice to come to this place and eat this delicious food.grandpa brings me here all the time.

The staff in drive through spend more time talking to each other than the customers. Went in for nuggets and the person taking the order stood so far back in his little booth you could not hear a thing he said. Why is the big menu that is brightly lit up placed AFTER the area you get your order taken? Not very well thought out. As far as food quality our eight piece nugget had six nuggets and the Mac and cheese was ice cold. This could be a very busy location next to a Costco but the way they are set up and trained now they are destined for failure. Was going to call the corporate numbers but it's obvious they don't care

The CFA locations closer to where I live don't do curbside and I really liked how this one did, so easy and convenient! The employee was friendly and food was brought out in a timely manner. It was delicious but I will say they under filled my fries a ton, it was only about half full which was disappointing. I would come back to this location because the overall experience was good.

I received an unwanted gift card during Secret Santa last week at work. Since I do not eat Chick-fil-A much anymore, I grabbed nuggets for the fur-baby as a treat. There were two lines, employees standing outside taking orders and payments. The young lady assisting me was super helpful and polite. I explained my dilemma, that I had a $10 gift card that I needed to use in whole today because I wasn't returning with a balance. I ordered 12 nuggets and a tender, only had to pay $0.30 over. My food was served hot-n-fresh, sauces requested and rec'd. I have never seen this before, the drive-up window is literally a drive-up door. With this location being newly open, I have to commend the operation and efficiency. I didn't experience any kinks, let alone a long wait. Kudos to the team working!!!

I went to the Olive Center location yesterday because they were supposed to be supporting the storm disaster relief. I ordered the Smokehouse BBQ bacon with grilled chicken, which I had gotten on 2 previous visits. On the previous visits, there was a lot of delicious thick bacon, lots of sauce and lettuce, plus napkins. This time, I had to look for the bacon, there was little sauce, the chicken was NOT grilled, and NO napkins. To me, this was not only disappointing, but a scam. Guess they thought save money on the bacon and napkins, and that would cover the disaster relief donation.

I ordered a strawberry shake to go on the inside of the establishment. The manager already has this non inviting face. A couple ordered after me and got their meal delivered to the table. The manager and the person who took my order allowed me to stand there without checking to see if my order was ready. I instantly asked for a refund because of horrible service and attentiveness. I will never come here again. CHANGE MANAGEMENT. The word is going out

Let's face it this Chick-fil-A got my business because it's in the Costco parking lot. The lines were relatively short midday on a Wednesday and I just needed to eat and get it over with. I ordered a 12pc nuggets and a Diet Coke. The Diet Coke was cold and crisp. The nuggets could have been a bit more fresh but the Honey Mustard covered that up. I didn't need the sodium, MSG, or reminder of their company politics but here we all are!

Hey its a new Chick Fil A and no matter what your politics are (and sadly any conversations about this chain starts with the comment "Hey aren't they the homophobic chicken place ?" Anyway, I went here for lunch recently and the staff were right on it, and the food served fast and well prepared. Place was very clean and orderly. Inside seemed larger than most Chick Fil A's

No issues with my order and they even did a substitution to the spicy grilled chicken for me. Seems to be a friendly bunch. This is a fairly new location and they're probably working out some kinks. Same parking lot as Costco, nice to have an option.

The Chicken Sandwich Are GOOD The Fries And Nuggets Are GOOD Service The Fries Taste Good Ambiance I got Coke I GOOD FOOD

Horrible customer service at the POS. Probably should train your employee how to speak to your customers. Atmosphere was horrible too. What kind of seating system is that?! lmao. Never coming back again, I rather drive 2 more miles and go to a different Chick-fil-A.

Love chick-fil-A, the food is delicious and well made. Recommend trying delux chicken sandwich with obviously fries which is a staple.

Good food, location, and facilities but they ALWAYS get something wrong with my mobile order. Usually forgetting an extra side I order

Food cold , Ive been there twice and each time they got my order wrong . Sandwich was warped up from tomatoes . Wont go to this location again.

Went with the family and we had about 8 orders. Food was fast and fresh. When the food arrived they forgot one part of our order. We mentioned it to manager that served us the food. It was never on the receipt but the manager said he'll take care of it. Then 5 min later he came out with a 30 piece chicken nuggets! "It's on us". That's service you don't get at any other fast food place!

Avoid this location! I had a really disappointing experience. Ordered through the app and expected a smooth pickup as that is what I have experienced at other Chick-fil-a locations. Not so here. No Mobile Express so I had to speak to no less than three people, some of whom had "trainers" to get my order. Took a very long while, and the lane merge is ridiculous considering how many people were working at the time. When I finally got my food, something was missing from my order. I could have driven to Brentwood location and back in the amount of time this took to resolve. Left feedback on the app in the hopes someone would reach out and potentially discuss and resolve prior to leaving this review. I guess they couldn't be bothered because I have heard nothing. I was excited for this new location, but it is horrible. If this is like now with freshly trained staff, it's only going to get worse.

My experience today was not it . They got our Order wrong . We asked them for the soda we ordered and the first employee was super sweet the employee that came back was really rude & not really professional like . We asked for ketchup we ordered & she asked us to see a receipt to see if we ordered it . I showed her & she gave us a stinking attitude . DO NOT RECOMMEND !!!

most terrible chick fil a in saint louis. do not come here they will most definitely forget something on your order and make you come all the way back just to refund you that one thing then give nothing in return for them wasting your time.

By far the best chick fil a I have ever been to. The service was way better compared to other Chick-fil-As because they always get my order correct in comparison to the Chick-fil-A in Brentwood or the one on Manchester in Des Peres.

This new chic fila, MAC is horrible! Three visits and each was worse than the other....third and last visit, I was given a Mac with a SPECIAL sticker on top. Called back to question this and the lil girl was clueless. "Oh u were given someone's order." U Think‍‍‍‍‍‍‍‍Asked what made this special? She was of no help at all. Didn't offer to replace r anything, plus the MAC there is pretty sad... will continue to visit the Brentwood restaurant. Plus those lil teenagers working at the Olive store totally bad reviews if I could give zero stars, it would be a big -10 stars..........