Chick-fil-A

Very disappointing that two nights in a row I didn’t receive all the items I ordered. And because it was ordered through Uber eats there’s no recourse. Both nights they were unable to put sauces in the bag. Even the packaging said that they were in there. I was able talk to the manager on duty. She was nice but didn’t ask me how she could help me or how she could make it right. I was very kind… But interestingly, there was no solution offered. It used to be that Chick-fil-A was reliable. Clearly, not anymore. Avoid this location and maybe all of them. I travel throughout the country and this is a pattern.

Not sure if it’s the franchise or Chick-fil-A decided to change the size. The fried chicken patty is hilariously and extremely thin. It’s not just once but every single time we ordered it’s the same

I don’t usually write these reviews, but I just can’t hold it in. This man in the striped shirt, The man Alex Booth. When he delivered me my food at a wondeful and timely pace with a smile on that beautoful face, he made sure I wanted NO sauce. Then said “are you sure,” I said “yes” and although I did not want more sauce, I felt connected to the Walpole Chic Fil A, and I genuily felt that if I needed anything, an ambulance, or even just a hug in this difficult world I would get my needs met. I have never felt this in any other establishment. I went into this, quite honestly expecting a lackluster expirences, but to my suprise Mr booth took me under his wing and made me feel like this was more than about just food. I would also give some credit to the other coworker, they were truly lovely! However, someone stood out. I think you know who. Anyhoo, moving forward, as I embark on this journey leaving chic fil a, I’m leaving with a new perspective on life. I feel like we could all learn something from him. That the world needs more smiles, more people who genuily care. In this unpredictable, world it’s important to have something to rely on, and that is this etablishment, where I feel warm, welcome, and truly at home. YOU HAVE CHANGED MY LIFE.

Second time in a row they messed up my order.from reading the reviews it’s obvious that this location needs new management. Don’t worry about asking my name, focus on getting the orders right. Hopefully they will figure out the management team is sub par and make the necessary changes.

December 19 2024 AM- The good: Workers are always friendly. Very clean new location. The bad: My third time there. The first 2 were for lunch at the drive thru, which both times I was handed the wrong order and waited a very long time to get my lunch. Today was breakfast at the drive thru. There were no other cars before or behind me. My meal took 5 minutes to get my order and the portions for $10 was ridiculously small. Barely any food, no weight to the bag and the cola tasted flat. Maybe need to wait a few months before I return. Some work needed for sure.

So this is my second time to try this place. I am all set. I can't believe I just spent$14 on a 4 PC tender meal. That chicken isnt even filling enough for a kids meal. You should be ashamed taking people's money and handing them such small portions. I ordered taco bell just to make sure I had enough to eat. Keep your chicken, its not impressive

Manager Alicia was so rude when I came in for a third time had to leave my work because my order was missing items, her attitude was terrible especially for being a manger of chic fila doesn’t meet up to chic fila customers service standards. I was shocked to have had this experience here as I’ve been to multiple locations I’ve never been treated this way by a manager. Hopefully this is corrected so that other people aren’t deterred away from this location.

It seems like people only leave reviews when they have a bad experience. I almost passed by because of the negative reviews. But honestly, I have to say – a sandwich, coffee, hash browns, and sauce for just $8.66? And everything tasted pretty good! Definitely worth it!

Always a treat! Everyone knows this is one of the "better" fast food chains out there... I went inside this location to order. It was very clean, staff was pleasant as always and my food came out much quicker than expected! Everything tasted fresh & delicious :)

I love that more Chick-fil-A's are popping up! I was doing some shopping in this plaza and been meaning to try out this Chick-fil-A. We ordered at their drive-thru and had a very easy time with ordering, paying, & receiving the food. What we ordered: -spicy chicken deluxe meal -3 regular spicy chicken sandwiches My absolute favorite thing to order has to be the spicy chicken deluxe meal w/ pepperjack cheese, with lemonade no ice & waffle fries! For sauces, I get Chick-fil-A sauce & Polynesian sauce; Chick-fil-A sauce for my sandwich & Polynesian for my fries. Did not get to pop inside as we did order via drive thru, but the drive-thru experience was quick & easy! Highly recommend if you're nearby and looking for a quick, yummy meal.

After some aldi's grocery shopping for some tid bits of course we had to hit Chick-fil-A! Spicy chicken sandwiches for the fam, add the sweet and spicy siracha, Polynesian and Chick-fil-A sauce with some perfectly salted waffle fries on the side, we in business. Service is always good at Chick-fil-A, quick and easy ordering and they always have their line moving! Soda was also tasty, bubbly (not flat) and not watered down! I'll always say Chick-fil-A spicy chicken is always to be rivaled. As much as i like Popeyes, Chick-fil-A always feels..... "healthier" after eating it haha!

Loving this new Walpole location! The interior is clean and spacious. For efficiency, I'd definitely recommend order via mobile app, park, and counter pickup. This will be much faster than drive-thru. Great food!

I'm so excited for the Walpole location to open! Today I ordered 2 Sausage & Cheese biscuits and an order of hash browns. Using the app is so easy!! Just order, pull up and give them your name!! Ready fast!!

Update time! I've been back a few times for lunch since e my original post and they have worked out the kinks. Great service and food.

Stopped in new location Ordered a vanilla shake... 5.55 and looked 12oz... Ridiculous price... won't return... price gouging

Day one of opening day smack inside of Walpole, Chick-fil-A will most likely be here to stay. Although green at first glance, the employees were both kind and very eager to help. Both speedy in service and a cheerful attitude, my food was delivered very promptly. Keeping true with consistency with respects to their breakfast item, the chicken biscuit meal continues to be crispy and with a fluffy bun, with that same light crisp on the outside and warm on the inside taste that always makes you question, what do they inject into their food. With all Chick-fil-As thus far I've been to, highly recommend to give this location a go.

Super dry chicken and cold in the middle same thing with my spicy sandwich ughhh disappointed in the quality control

There really are no negative words to be said about the quality of Chik-fil-A chicken sandwiches, nuggets, and fries. I've been to this business all over the country and they remain consistently delicious. I couldn't wait to eat so the picture is halfway through the second entrée. Keep the faith in food.

Clean restaurant with friendly staff. They checked on us while dining to see if we needed anything else and to ask how we were doing. You don't get that at every fast food place! The high chairs were clean too.

I love the quality of the food and how it taste exactly the same every time, delicious! The place is super clean and the customer service is top notch!

5 stars over and over! This location has always been so friendly, warm and welcoming! No other fast food staff like them! I had an emergency order for my daughter's classroom and came in in a panic. I was met with smiles and told not to worry, they would handle the large party order for me. Can't say enough great things!

I've gone to 3 other Chick-fil-A in the past 15 years an didn't like any of them until now! The food wasn't over salty. The mac and cheese was so good. The chicken bites were great the waffle fries were hot and not too little or much salt. The bbq sauce was too thin and they forgot spoons for the mac and cheese. The price was crazy but thats fine because the food was all good. The drive thru was pretty quick.

Amazing Food and Great Service! Always good to have people remember my name every time I come in to eat!

Our drive-thru Jake Danesco was very pleasant! So friendly and brightened our day! Will definitely be back because of him

The food was decent I would say. The service was good. The ambiance was nothing short of just fine. Very busy

For a brand new Chick-fil-A that is learning you can see the effort being made. The team is friendly, patient, and working hard! The food was fresh, and will keep us coming back for sure! Inside, was decorated with balloons and Christmas decor for the opening which looked stunning! The bathrooms were clean, and overall even during the dinner rush the restaurant was well maintained. Keep up the good work, we're happy to have you!

We love Chik Fil A and appreciate the value. I think this place is too new because they still don't know how to do the waffle fries. The Dedham location does them piping hot and fresh every time. Thus far, Fries have been dry and seem to be sitting too long. They also aren't hot. The sandwich came out uncooked and was rubber like. I really hope it improves. Otherwise, we will be driving to Dedham location.

Really happy that they opened a chick fil a closer to Norwood and they were hiring, the food was better than the ones next to ocean state job lot, service was a little slower but it was good every thing was amazing.

They need to better train their employees to check the orders before they give them to customers. I've been there three times--once eat-in and twice drive-through. Each time something has been missing from my order. When I ate in, I could tell them about it, but it's not always possible to check for missing food when you drive through. (And you shouldn't have to!)

Food is great as is always the case with Chick-Fil-a. HOWEVER, they seem unable to deliver the food in any reasonable amount of time. I have now had to leave before getting food twice as I waited over 10 minutes, with no other cars ahead. Of course it was after I paid for the food. It is not being impatient, it is that I had to be somewhere else by certain time and I simply could not afford to wait any longer. My advice is to not go if you have any type of time constraint and, if you are in the drive through, not to pay before the food is ready.

Food was ice cold and drive thru took forever despite me being the only car. Employees seemed unconcerned and couldn't get my name right despite me repeating it 3 separate times.