Chicken Guy!

I am not sure how to feel about this place. First off, I have to address that this is not a "chicken" place but rather a chicken "tender" place. Everything, including the sandwiches, are tenders. I don't have a problem with tenders and fries at, say, a zoo or amusement park, but for the cost, it feels a bit like a rip-off. Starting off the restaurant is very appealing both inside and out. I felt very comfortable in the dining area, and it was very clean, including the restrooms. The staff was super friendly and engaging with little to no wait on our visit. The food.. oof. It was just okay at best. The portions are almost too big and very loaded down with add-ons to the sandwich. So much so that it made it hard to eat the last bits of our meal. The bun was super soggy, and the sauce went everywhere. The chicken itself had a nice crunch and decent flavor but retained that feel of chicken tenders throughout. Neither my wife nor I cared for that part. The price for the sandwiches did not feel to match the quality. Moving onto the fries, you get plenty ... and they are loaded with seasoning salt. I mean, loaded with seasoning salt. It's not our favorite by a long shot. Again, it's not something either of us care for in our food. Lastly, I want to address the milkshake. It was good-ish. It was a bit pricy at $8 dollars for the size. I got the mint chocolate one that should have tasted like a grasshopper pie, with mint ice cream, oreos, and chocolate. It kind of did, but it kind of didn't. I would haven't liked the mint to be a touch more minty. I don't think I would recommend this place unless someone really likes chicken tenders. I don't see myself coming back.

Super cold! Workers are super nice. chicken tenders taste good but super seasoned. Fries are pretty ok! And Drinks just taste like normal but a bit watered down. We got our food pretty fast. pretty good restaurant!

Everything was seasoned super well, fried well and crispy, and the spicy options were actually super spicy! The strips are humungous! The sauces were fun and tasty! My only complaint is the noodles for the mac were not done. First time and was satisfied!

Food was good, sauces great, decent value for money. I took my son for a quick lunch. I had chicken tenders and pickle chips, and he had macaroni and cheese. My tenders were well seasoned, a tad on the salty side, but not terribly so. The pickle chips were lovely and fresh. This place is all about the sauces. 1. The ranch was fresh made but was just ranch, nothing special 2. The special sauce was very nice and complimented the seasoned chicken well. 3. The garlic parmesan was VERY good, but a bit salty, combined with the salt in the tenders and the pickle chips it was a bit too much. My son's macaroni and cheese was very good stuff. A flavorful mix of cheeses, cavatappi pasta. Nothing crazy, just very good stuff. It was served a bit cold, but for a toddler, it was just about perfect. The chairs were VERY uncomfortable and not at all "fluffy friendly", and people with mobilty issues would have great difficulty getting out the hard aluminum chairs with arms. Also, the men's bathroom did not have a changing table; not very family friendly I'd do it again, if nothing else, to remind me of my previous visits at Disney Springs in Florida.

This place right here did not disappoint and I can't wait to go back. The customer service was awesome the gentleman really took his time with explaining the entire menu. The good was awesome but the star is the garlic parm sauce it's a must try. The chicken tenders were seasoned to perfection, the fries were seasoned hot & fresh and those pickle chips with the ranch was freaking amazing.

Great fast food chicken! Stopped in for lunch and tried the 5 tenders meal combo with an apple cinnamon cereal shake. Tenders are really big and two of us were full after sharing. Special sauce, garlic parmesan and teriyaki sauces were all good and shake was delicious. A little smaller inside than I expected but food is good and prices are reasonable. With 22 different sauces I’ll try a few more next time and see how the chicken tenders taste grilled instead of breaded.

I'm probably being generous with the four stars but I have only tried one of their items. I got the southwest sandwich and it was pretty good. Had a different flavor than most of the chicken sandwiches out there these days ( in a good way). Didn't try any sides because I was eating on the go but I will be back to try them. Did not like that they only had one size option for drinks and it was small. Liked them better than Dave's Hot Chicken, but that's just my opinion.

Chicken Guy just opened up just shy of 2 weeks in Livonia. Have visited Guys Burger restaurant on a Carnival Cruise so had to try His Chicken Guy. The man knows His Chicken. Nice & crispy & juicy. Both Sandwich were awesome. I also had a Chocolate Milk Shake. Best I've ever had. Loaded French Fries undescribable

I tried the chicken tenders, fries, and Mac and cheese. Honestly, I don't think this place deserves all the negative reviews. The chicken tenders were good, not amazing, the fries were fire and so crispy, and the mac and cheese was "bleh" The mac and cheese is the SMC sauce and it's so bland. But the chicken tenders and fries weren't bad! They have a drive through which is super convenient and they're fairly quick for service. Would I come back? Maybe once in a while! It's not bad! Just not amazing

Seems like some folks are bashing this place unnecessarily. Is it the greatest food in town, no. Does it match up to some of the places that Guy Fieri features on Triple D? Also no. That said, its a fine fast food chicken option...but that's it. If you're not looking for chicken tenders, a chicken tender sandwich or a chicken tender salad, you're out of luck. But for what it is, it was tasty. I wouldn't make a special trip here but next time I'm in the area, I'd stop in again. The tenders were crispy on the outside and juicy on the inside. There was nothing exceptional about them but they were tasty. The fries were good, nicely seasoned. The star of the show were the sauces. I had the Brown Sugar BBQ, The sweet sriracha bbq, the sweet and sour and teriyaki. all were very good though the sweet and sour was a bit watery. The shake was also a big winner. Finally, the lady who waited on us provided great service. She was happy to answer questions and seemed genuinely excited about the food she was selling. I appreciated her energy.

TL; DR... It was April Fool's Day which also doubled as the grand opening for the Livonia location of Guy Fieri's chicken shop chain. The word of mouth got around as there were more than two dozen vehicles lined up in the drive-thru lane along with a queue that extended out the front entrance. This was around 3 pm which was well past the peak lunch hours. People who were leaving when I showed up said the line stretched down the sidewalk when they arrived. The wait to reach a register to place an order only took 10 minutes. The problem was the number of customers milling around waiting for their food. I observed plenty of workers behind the counter, but most were idle. I overheard a manager exclaim that the backlog was caused by the slow processing time of the machine that churned the milkshakes. This held up the fulfillment of orders containing that item. The staff was aware of the root cause of the delays so now they have to find a workaround going forward. The first items on the left menu screen were the Signature Sauces (not the chicken, hmm). Twenty-two sauces were listed across three categories... Guy! Favorites, The Classics, and Hot 'N Spicy. Additional sauces could be purchased for $0.50 each. Below the sauces were the Flavortown Shakes and Beverages. It wasn't until the right menu screen that the Signature Sandwiches, Chicken Tenders, Salad Bowls, Kids' Menu, and Sides were to be found. I placed an order to-go consisting of Three Tenders ($6.99). Two sauces came with the tenders, and I asked for a third sauce with a surcharge. My sauces were one from each category. * 2. Donkey Sauce (Guy! Favorites) - mayo, roasted garlic, mustard, Worcestershire, lemon * 8. Bourbon Brown Sugar BBQ (The Classics) - Kentucky bourbon, brown sugar, molasses, apple cider vinegar * 19. Peri Peri (Hot 'N Spicy) - roasted red bell peppers, chiles, garlic, onion, paprika, oregano, lemon The food came out surprisingly fast (~15 min) given the large number of customers who were waiting ahead of me. I think that was because there was no milkshake involved, and I chose the smallest chicken item. I took my bag and ate the contents in my vehicle. What I noticed about the tenders was one, they were on the small side, and two, the crust was not very crispy and not hot out of the fryer. The national chicken shop competitors offer a much larger piece of chicken as a tender. The crust is a crunchy coating of deep-fried batter instead of breading that is pressure fried. As for the dips, the Donkey Sauce was an aioli that needed more garlic to increase the pungency. The Bourbon Brown Sugar BBQ didn't taste any different that the BBQ sauce you can get from McDonald's. The winner was the Peri Peri which had a strong chili flavor but wasn't overly spicy. I figured the operations on opening day were going to be messy with the massive demand so I didn't factor that into my rating. The chicken tenders were at a two star level with the sauces adding another half star. I rounded my Chicken Guy experience to three stars because the wait turned out to be much shorter than I feared.

I wanted to randomly give this place a try. I was expecting something along the lines of a Popeyes or KF chicken sandwich made from a chicken breast. Instead the sandwiches are made from tenders. I was thrown off by the menu and opted for the 5 piece tenders. I quickly learned the tenders are bland at best and have a weird crunch to them that feels manufactured. The sauces are okay. But I definitely don't think this place is worth the price of $16+ for the 5 piece tender meal. Overall just not what I'd want from a chicken sandwich restaurant. The service and people are friendly - and help the score more than the food.

I had chicken tenders and fries. I forgot to take a picture of the food, because I had ordered it to go. I will say the chicken tenders were moist and flavorful. The fries were good. I lemon pepper seasoning. Service was good. The ambiance was quiet (since it was later in the evening). The bathroom was clean. The restaurant is a little pricey for a chicken restaurant (but I'm guessing because it has Guy Fieri's name on it). The to-go boxes are flimsy. They definitely need to get some stronger boxes. Other than that, I'll be back and this time I'll dine in. Went back again and this time, I got a pic.

My chicken was well breaded (there is thicker breading on the tenders ),sauces on point! I recommend 1 and 2 as well as their ranch ! -drive thru was a 20 min wait (new place so it's expected) Takes me back to Florida ! No complaints on my part ! -new restaurant should always have low expectations... but if u had chicken guy in the past u gonna love it again -if u never had chicken guy in the past I recommend trying tenders first before u go to the sandwiches and experimenting w all the sauces !! If u go straight to the sandwiches u might not be impress or u might not be a fan of their d sauces ..

I expected more from guy but it is just a chicken tender restaurant. Got the hot honey chicken. It was bad! Fries were surpassingly good. Mac and cheese pretty bland. We didn't try any of the sauces and were there in the one year anniversary and free shakes. Got the regular Oreo and the double mint. Those were surprisingly good. Probably won't go back. Can't see how they want to open 20 of these in the Detroit area. In a market that's already saturated with fried chicken places.

Being on vacation for graduation here in Livonia, we wanted to try things that we don't have at home in South Carolina. Chicken Guy was almost right across the street from the hotel and we thought " let's give it a try ". Marla was great with helping us at the register. The place was clean and looked great. The food was amazing ( Mac and Chesse Chicken Sandwich, Jalepeno Popper chicken sandwich, kids meal and 4 piece combo tenders). The chicken was extra crispy and flavorful. The coleslaw was amazing!! The only thing I'd say is that the fruit cup for the kids meal is messy ( lots of juice in the cup and no way to avoid some spillage when opening) but I wished we had one in South Carolina! Great food, great service, great speed of delivery and clean! Way to go

This is a 2.5 star review. It is all about the sauces. So many sauces. I ordered #15, the garlic parm sauce. Insufficient garlic taste and just a hint of parm. CG sells chicken tenders. Two tenders on a bun ... becomes a sandwich. The breading is not what I expected. Rather; it is what is typically used for a mass produced, rectangular fish brick. Not bad, just unexpected. My sandwich was promptly delivered on an untoasted, plain white bread bun with a mountain of shredded lettuce and a generous serving of limp, tasteless, paper-thin pickles. The order taker knows the menu and is helpful. But for a brand new business, the POS terminal does not support any contactless payment methods. Odd ... The store? Lots of hard surfaces. The music is a tad loud and requires diners to speak loudly to hear each other. Combine this with the staff shouting names trying to find where to deliver an order ... and the indoor experience skews towards unpleasant. My vision is 20/25 ... and I found the font on the overhead menus bordering on too small and over-crowded. Will I return? Nope.

I am 4 starring this based on our experience compared to the other reviews. Is it a "5 star" restaurant? No, but, the quality is up there with our initial experience at the location in Orlando. Service was friendly and attentive. Our order was taken and fulfilled within minutes of us being in the restaurant. Chicken tenders were flavorful and fresh, fries were hot and mostly crispy. Pickle chips were a little saturated but breading and overall flavor was good. Sauce boss sandwich is up there in the list of great handhelds. Great selection of sauces - hot honey, peri peri, bourbon bbq are top faves for my crew.

A bit pricey... We had: Chicken sandwich- Ok. Has a bunch of stuff on it. Not nearly as good as Chick fila spicy chicken sandwich Chicken at chick fila is much thicker and tastes like it was made just for you. The one here seems more like a processed frozen piece of cheap chicken. Chicken tenders- Just ok. I liked them better than others, but I'm not a huge fan. They have a lot of dipping sauce choices- at least 20 different ones. You get 2 small sauces with 5 tenders. Sauces were average. Should come with at least 3 sauces with an order of 5 t Fries- seasoned. Small serving- container was 1/2 full. Not great fries. Might have been a bit better if they were hot. Mac n cheese- very creamy, very rich. Has a bit of a bitter flavor. Just ok for me- chick fila has way better Mac n cheese IMHO Cole slaw- not good. Super small portion for 3.50. Didn't like it and was way way over priced. Horrible price/value. Total order: 1 chicken sandwich 1 order of 5 tenders 1 side Mac n cheese 1 order fries 1 side cole slaw 1 soda $35.00 I Would always pick chick fila over this place.

The appearance of the tenders threw me off initially, but they were super crunchy and flavorful. Got the hot honey, garlic parmesan and chipotle ranch sauces. That garlic parmesan was amazing! Made me deeply regret not getting fries that I could also dip in it lol. The chipotle ranch sauce was good, and had a nice spice to it but didn't compare to the garlic parm, hot honey was delicious and flavorful. The mac and cheese was super dense and .. too cheesy. The cheese on top reminded me of a slice of processed cheese. Overall the max and cheese had a weird taste and way to make cheese which, until today, I never thought was possible. I didn't finish it. Service was friendly and fast, received my food super quick

I'm probably being generous with the four stars but I have only tried one of their items. I got the southwest sandwich and it was pretty good. Had a different flavor than most of the chicken sandwiches out there these days ( in a good way). Didn't try any sides because I was eating on the go but I will be back to try them. Did not like that they only had one size option for drinks and it was small. Liked them better than Dave's Hot Chicken, but that's just my opinion. 4-26-23 - Went back today and feel the need to downgrade this review. It was generous at four stars. The "different" flavor I mentioned as a good thing tasted way more like a bad thing this time on the Big Bite BTLA. I think the chicken sandwich market might be over saturated.

Can't believe my man Guy Fieri approved this idea... can't believe a group of people got together and said to themselves this restaurant was necessary. I got the chicken tenders and fries, but neither was special and the tenders remind you of the kind that come frozen, whether they're fresh or not. Definitely not my favorite style of tender. The sides I saw didn't seem worth it. The sauces I had, wasabi honey and lime cilantro were really good... so good I saved them for some other food later. But if the dips are the star of the show, why make it just a chicken tender spot? Prices were probably on par with all other tender spots. Go if you love sauce?

They've been open for only 3 weeks, so I expected a long wait time in the drive thru. That aside, the tenders are amazing! The breading in light and crispy - great spice mix on its own. The two sauces I got was Garlic Parmesan and Chipotle Ranch. Both are incredible! Because they were so good, I'll be going back to try more flavors! The lady at the window was apologetic for the long wait, but it seemed like they were understaffed at the moment. Hopefully they can get up to speed quickly with personnel. Be patient because the wait is worth it!

I gave 4 stars because of the staff, they were very kind. If I rated on food alone 3.5) or the accuracy of the order (2) it would of been lower. Ordered a chicken sandwich meal with cheese, saucy chicken sandwich (no meal) with no tomato with pepper Jack cheese, and two 5 piece tender meals one with Mac and cheese and one with fires. My total was just over $50 They had no Nashville hot sauce so I opted for the Buffalo and hot sauce. The hot sauce was liquid and not good. Buffalo was standard. Kids LOVED the BBQ sauce and said the ranch tasted like the ranch you get with veggie trays. The sandwich with no tomato had tomato but no onion and no cheese. The other had no pickles or onions randomly. The tenders were a good size and a little over cooked. The fries were awesome and the sandwich was just ok....... I would of preferred an option to have the tenders dipped in the sauce instead of trying to put it on myself and loosing all my lettuce and only pickle in the construction. Also no fried pickles even though they are on the menu which was disappointing Overall I will try again once they are up and running.

This restaurant chain is owned by Guy Fieri and naturally that kind of thing can make or break a restaurant's reputation because of high expectations. My experience with this establishment is night and day. The first time I had food from here it was because my work ordered lunch from there and my coworkers essentially got a ton of chicken tenders and sauces to share. The chicken tenders were very good, just not outstanding by any means. But where this place really shines is in their sauces. I cannot tell you what sauces I had in great detail because there were so many, but damn every single one I tried was amazing. I was so pleased with this experience that I wanted to bring some to my wife and kids to try for themselves, yet it was this particular trip that soured my attitude towards Chicken Guy! When I got there we elected to do the drive thru as we were coming back from somewhere else and the kids got a bit cranky. Mind you we came during normal business hours and it was not that busy. When I tried to place an order, the employee through the speaker told us "we are currently not taking any more orders, sorry". My wife and I were understandably confused as the restaurant was still open, and the employee would not explain why she would not take our order. I decided to park and go into the restaurant where I saw a few hungry patrons eating their meals, so it wasn't like they were out of food. I demanded to ask one of the other employees why we were refused service and even this individual was confused by my statement. She had gone back to ask her coworker at the drive thru what I was talking about and it turned out they were behind on orders and could not take our order at that time. Now I want to make something very clear. I'm not upset that they were behind (despite the restaurant not looking all that busy) and I'm not upset we couldn't get food. What annoyed me was the way this employee communicated to us. She could have just told us to kindly come back later once they caught up on their current orders and that they would be happy to serve us eventually. But her actual statement implied that she did not want to take our order and to just leave already as we must have been burdening them by trying to give them our business. Between the poor delivery of the message and the employees not being on the same page as one another, I cannot recommend Chicken Guy! in its current form. They just opened recently and I'm sure they are still trying to train everyone properly, but you don't need to be a seasoned employee to speak to customers with more clarity and respect. Maybe I'll try again in a few months, but I'm still disappointed by how they handled this situation and the manager needs to do a better job of keeping the staff organized.

We got chicken sandwiches and Mac and cheese! We were greeted by Marla.She was so super helpful and suggested what kind of sauces.Try the buttermilk ranch and lemon pepper for the fries.SO GOOD

So after waiting for 3.5 hours in a long drive thru line As for the food we ordered 5 tenders ($6.99) IMO not great! I only ate two and said nope not a fan. Seasoned Fires were ok, Hubby got the Big Bite B.L.A.T ($8.99)he said the bun was good lol nothing over the top. We ordered a Mac and cheese ($4.99) it was just pasta with very little cheese and a sprinkle of bread crumbs. Could not hold a candle to a Box of Walmarts deluxe Mac and cheese you can make at home. We ordered extra sauces to try garlic parmesan and the avocado cream were the favorites, the wasabi and sweet and sour and bbq were too runny to even dip the tenders or fries in. Extra sauces were (.79¢ each) Bummed they were sold out of shakes and pickle chips especially being opening day. Drove away bill was almost $31

Absolutely the worst chicken I've ever tasted. Dry, the spicy was like eating cardboard covered in paprika so much it burned my mouth. Not worth the time or money

Well, I came, I saw, I went. I ordered the chicken tenders and a large unsweetened iced tea. Let's start with the chicken tenders. The chicken was actually very tender and juicy. The coding was peculiar if not odd. It was almost as if the chicken tenders were dredged in a salty spice mix after cooking. I was expecting some thing that was more like a batter/coating but it was almost like eating raw spices out of a can that have been plastered on the side of the chicken. I didn't really like that. I chose 2 sauces the first of which was number one the special sauce and a chipotle ranch. I thought these dipping sauces were both very good. I asked if they had ice tea and she said yes so I ordered a large unsweetened iced tea and what I got was a small sweet tea. I didn't notice until I got my takeout home. As for service there were two customers in the drive-through ahead of me. Unfortunately it took well over 10 minutes if not closer to 15 for our three cars to make it through the drive-through. My rating is plus two stars for the juicy chicken but minus 1 star for the strange coating, minus 1 star for the ice tea and minus a star for the long wait in the drive-through. Something tells me this establishment may struggle to make it .

Did a stopin today. Very disappointed in several areas. Flavor reminded me of eating a Banquet TV dinner growing up in the 70's to me everything was very bland. I had chicken tenders and mac & cheese and a shake. Avocado sauce should have a hint of Avocado flavor NOPE Prices are out of line for what I got 18.00 plus $3 tip. (How can I, not tip) This place just opened, The worst thing was in the restroom the sink was falling off the wall. Next time I will Go across the street to Walmart and buy that Banquet 3 piece chicken TV dinner.

I was not pleased on my first go here on opening day. The long lines were expected. I waited close to two hours in the drive through and a few cars after me they closed the line up completely. All of the people I bought the food for was happy with the product and the sauces.... EXCEPT FOR ME!!! My food wasn't even in the bag. So I drove around to the window..again and told them my order wasn't complete. Inside the crew was eating chicken. I actually told the gentleman that came out that it seemed like the crew was eating and I was not. He assured me that it was old food. Still I had none. The true to console me with a $10 gift card. I haven't been back yet. I will return though for a second chance. Still disappointed.

Be aware/- their online ordering system is flawed. They don't receive "some orders" in real time. Arrived to pick up our food and they didn't have the order. Margo and Friday offered no solution and had poor attitudes. Andrew pretended to be the manager after they said the manager was not in today. The food is not good enough to support the poor service delivered.

Chicken strips are good, but not great. The sauces however are amazing. Totally worth going for the sauces!!!!

I was really excited to try Chicken Guy after all the hype...and the fact that it's one of very few locations across the country. We ordered the Sauce Boss sandwich, some tenders, fries, and pickle chips. All were pretty good, but the breading on the tenders isn't quite my preference. That being said, the sauce options are pretty extensive and the food was pretty good. It's obvious that they're still working out the kinks. Even though you can download the app and "redeeem" your free side, they're not accepting rewards yet. My free fries are going to waste.

I was so very disappointed. I ordered The Sauce Boss sandwich, pickle chips and coleslaw. The sandwich had tenders in it. I should have ordered tenders and not in a sandwich. It was so awkward to eat and the sandwich fillings didn't add much more flavor. The fried pickle chips aka hockey pucks, were fried extremely hard. I could not tell that the were pickles at all. The cole slaw was delicious but not good enough to carry the rest of the food. Everything was super salty which is extremely salty if I mention it. This was a one and done for me.

Basic chicken tenders. Kinda reminded me of hospital cafeteria chicken tenders. Fries were decent. Nothing gourmet. Service was fast and friendly. Restaurant was very clean. Clearly basing the business off a celebrity name.

Thought that I would try Chicken Guy despite the relatively low ratings. I ordered the Southwest chicken sandwich. The chicken was moist but unremarkable. There was too much lettuce and overall the sandwich was bland. I also tried the macaroni and cheese. The portion which very generous but also somewhat bland and appeared to be premade.

Chicken strips were blah, breading was hard. Sauce variety was good but flavor of sauce didn't add much to the chicken. Counter help was friendly!

Underwhelming at best. The chicken on its own was flavorless, and was only helped marginally by the sauces. I chose peri peri and habanero and both were nothing spectacular. The best thing was the ranch that came with the fried pickles even though the fried pickles were lukewarm/cold. You can get better tenders at any of the usual fast food places or even your local grocery store deli. Disappointed.

First time coming here, went to the drive-thru. Customer service was pretty good and we got the correct order. However for the price, portions, and flavoring there are better places in the area to go. My wife and I were not a fan of the chicken flavoring or the breading. Why is the chicken sweet? It was very off putting and clashed with the sauces. I got a box of 5 tenders fried and finished half of one. The fries needed more salt but were ok overall. The Mac'n'Cheese was 100% boxed velveeta with corkscrew noodles and some breading crumbles. Only rating a 2 because I will admit I am a picky eater, but even if I wasn't how is the main thing (being chicken), taste wrong. I had the ranch and buffalo sauce, my wife had the garlic parmesan and ranch. Kinda would like my $37.72 back... for sure not coming here again. I would recommend other places in the area first.

Had the chicken tenders, by far the worst I've ever had, if i was blindfolded I wouldn't have even guessed it was chicken. Ate a half of one and threw the rest away

There was no one ahead of me in the drive thru but still waited 15 minutes for 6 basic items. The girl at the window made me repeat myself 4 times when ordering clearly and wasn't comprehending anything. She asked again who my order was for when I got to the window. There were 5 workers inside and half were more concerned about doing inventory holding paperwork instead of serving customers during the Sunday dinner hour. The bag is wide open so items don't stay warm. This was after 4 months of operation. Won't be back.

This was ok not really worth the drive but if you're in the area I would check it out. It's definitely all about the sauces which are quite good we tried a few. The chicken was moist but the coating was like Shake N Bake seasoning which I can make at home. Just bottle the sauces and sell them in store no need for fast food chain. Staff was polite and restaurant was clean.

I went to Chicken Guy's at the Soaring Eagle Casino and was really looking forward to tasting the food there because of all the rave,and I was wanting it to be great food even though it was fast food.Well,I was disappointed in a few ways. #1, the woman taking my order spoke so low that I had to continually say" I'm sorry I didn't hear you", that went on four times. I finally changed my order because I couldn't tell if she actually understood what I was ordering so I just ordered the four tenders and a fountain drink because I didn't want to go through all that again,along with the Special sauce and the Donkey sauce (both of which were just OK, nothing great). #2,as I went to the pick up area (six steps to the left) there was an employee filling sauce cups from what appeared to be a half gallon plastic bag with the corner snipped on the counter there and just ignored me as I was presenting my receipt/ticket. This went on for actually 3-4 minutes. Honestly I was a little perturbed that he didn't at least say "I'll be with you in a minute". Finally another employee was putting my tenders into a paper container that fries usually come in and handed it over the counter. #3, the tenders were tasty but not exceptional by any means. There seems that training is a very big issue here. No team work and there's a bit of confusion behind the counter. I hate to say it but for $16.80 (I also tipped 15% because I felt sorry for them) I tried the food and I won't be back even though I wanted this to be a great experience. I was there at noon on 3/18/24. I really like Guy Fieri but his management company needs to jump on this immediately if this restaurant is to survive. Also there were only a couple of cut here.

This place opened up a few months ago and my wife and I avoided the place because we didn't want to be part of the new place rush. We stopped in for dinner on a Sunday night around 5pm. The restraunt was not busy. One table had a couple eating and two other customers passed through while I was there, so it was not "busy". Rumors had it that the chicken was mediocre but the sauces were good. If you want to order anything other than chicken tenders, go somewhere else. My wife ordered a salad and it had chicken tenders in it. So try to remember to order the chicken tenders. Chicken tenders were good and moist inside but they had a definate crunch of something around the outside. Remember this is a fast food joint so don't expect outstanding food. Would I order the chicken tenders again? Only if I was back in the same place. They did offer a lot of sauces. If your someone who doesn't dip your chicken you won't care but if your a "Big Dipper" try the sauces. Your get two sauces with your order and can buy additionals to your hearts content. I had heard the sauces were great but I found them only acceptable. Lots of different flavors but nothing to rush into the place just to have the sauce. They are a nice change of pace but I didn't find them great. The fries were seasoned fries. Nicely seasoned without being overbearing if you like seasoned fries. My wife had a chicken salad and she says that is was good but nothing special. Building was clean and new and seemed well maintained. There are a few tables if you would like to eat in but the tables seem to be a last minute idea, Oh yeah, let's put in a few tables so peope can eat here. Ambience was very clean but stiff. I've seen more inviting Mickey D's or burger kings. Hard surfaces everywhere. It may be a little thing but in 2023 when I went to pay with a credit card, they asked for my card and swiped it through a reader on the register. I did not see a terminal facing the customer where I could just tap the card and go. My wife said she saw a customer terminal, so either it was already broken or they didn't want you to use it. Like I said, its a little thing. Enough of the bad news, like I said, it's fast food. The place is neat and clean the food is acceptable and the service was prompt. In reality, what more do you want? Would I recommend it to someone. Yes, with the understanding that there will be nothing special. We went in based on the Guy Fiero name but were not impressed. Will we go back? Nothing will stop us but we are in no hurry for a return visit. I recommend you stop here and try the food. Make your own judgement. I'm betting you agree with me.

I was a little skeptical at first because of the prices, but it is well worth it. Amazing food all right service the drinks were pretty good all around definitely worth it would recommend.

I was really just looking forward to trying all the sauces because they looked so good! I was also excited that they offered grilled tenders since fried food tends to upset my stomach. My grilled chicken tenders were these tiny strips on kebab sticks. They were incredibly dry and difficult to get off the sticks, which was kind of disappointing. The fries were tasty, nice and crispy. The sauces were pretty good too. My boyfriend got the breaded chicken tenders and those were great, seasoned really well. The service was good too. We ordered online for pickup, it was ready when we arrived and still hot when we got home.

Mac and cheese was very good. Great value for the chicken tenders. Love the sauces. Can't wait to go back and try the shakes. Friendly, hard working staff.

I was surprised to see that they use breaded chicken strips on my 8.00 sandwich. Nothing special here. The shredded lettuce was weird and the tomatoes as Guy has said on his show. The tomatoes were so thin there was only one side. I'm not saying that the sandwich was terrible just not what I expected. My sauces choice for me was Garlic Parm and Peri Peri. They were better then Wingstop. But not even on par to B dubs sauces. The hype and the hoopla were somewhat a disappointment. And I did go on the 3rd to avoid the crowd. I say just so-so. But everyone likes what they likes. Give Guy's a try!!

We finally had a chance to stop here and try the food! We went inside and liked the interior. We found it to be clean and modern, simple, but fun. We each ordered three fried tenders with two sauces and shared a side of pickle chips. Those were delicious, and the tenders were seasoned very well. My favorite sauce we tried was the Bourbon BBQ one, but I really liked all of them. I downloaded the app also and was able to get points even after we already purchased our food by entering in a code online. They didn't ask for my phone number when ordering, so that's the only reason why we didn't get points during the transaction. I know the reviews have been mixed, but we liked it and look forward to coming back.

This place should just be called "guy!" My girlfriend and I came in at 8 on a weekend and they said they ran out of chicken. Surely they were lying to us, if all the other reviews are saying they use frozen meat. Why were they even still open?!

When I saw that the mitten was getting a Chicken Guy! I was beyond thrilled! When I was down in Livonia my family and I decided to stop here. We all got tenders & fries besides my mom she ordered the caesar salad. We received our food after about 5-10 minutes. The fries I thought were pretty good with the seasoning on them and the chicken tenders we're definitely different as I did taste the spices but also I tasted some sweetness which was a little odd. Food was fresh and warm, and everything was going great until my mom found moldy lettuce in her salad. She went up to the counter and they were shocked to see that and gave her a refund on her salad and made her mac & cheese which was pretty good, definitely cheesy. I think the sauces have been the focus point here instead of the food. The service was good, the lady helped us and explained stuff well. Restaurant was clean and the decor fit the vibe of the restaurant. I can see potential for CG -- however I don't think I would crave the chicken like I do with Canes, or Chick Fil-A.

Food was cold. You get two sauces for 5 chicken tenders, you get two sauces for for 3 chicken tenders. The portions are nice. Quality was missing. Try it to say you went. Then never return.

Nothing new. There are NO lines now!! We guessed two years, but at this rate, I'D give it 2 MONTHS!! NOTHING to brag about. Chic Filet , Lee's, McDonalds......ALL Better!!!

First things first. We arrived at the location in a new strip mall. Guy's place was very clean and bright. Even before we were ready to order the woman at the front counter was friendly and delightful. We ordered and again the women at the counter was helpful and awesome. We ordered two 5 piece meals, one grilled and one breaded. We tried the fries and the Mac n cheese. They were not busy at 7pm on a Saturday night. The food came out very quickly. We weren't crazy about the breading, it is a catfish cornmeal'ish type. The grilled chicken was nicely cooked but about half the size of the breaded chicken. The dipping sauces are hand made fresh daily. We tried four different sauces they were ok. If we go again we might try 4 different sauces. They fries are spiced and ok. We should have asked for they extra crispy, we thought we did but it didn't seem like it. The Mac n cheese was bland and would be perfect for little kids. The best thing about the place is the women at the front counter.

It was ok but not worth the hype or 30 minute wait. I wouldn't go out of my way to get it.

Let me start by saying that I really wanted to love this place when I heard it was opening. The good- very clean restaurant, great customer service & the fries are very good. The bad- unfortunately it's the chicken. You can get better chicken fingers at most fast food burger places.