Brandon H.
Yelp
I wanted to like this. The idea is golden--chicken in a waffle cone!--but the execution is lacking. Price is very high for what it is. Overall it was a disappointing and weird experience.
Food taste/quality: I ordered a chicken cone with the kickin' ranch sauce and fries. My child had a chicken cone with the maple sauce on the side (if your kid is anything like mine, the sauces won't be appetizing and they won't want them already on the chicken) and mac and cheese. Chicken was good and ranch sauce was good, but it was just that in a thin waffle cone. The combination didn't stand out as anything special. I will say that the waffle cone was warm and just barely soft, which was a nice touch, but it was awkward to eat *as a cone*. I ended up using a fork and occasionally taking a bite of the cone. The fries were warm (not hot) and rather limp. My kid ate the mac and cheese, but he was not too impressed. And as far as his entree went, all he really had was a waffle cone and plain chicken nuggets with ketchup, which (I get) was his fault, but as the person who bankrolled this experience I thought it was a waste of money.
Choice: In addition to chicken breast nuggets sauced in a waffle cone, the menu does have other ways to get chicken--a sandwich, a bowl, and a box were options--but none of those come with any kind of waffle, which seems to me like a missed opportunity for a restaurant that touts itself as a place that sells chicken and waffle cones. In addition to fries and mac and cheese you can also get cajun corn (weird).
Service: There were two workers who greeted us and were friendly. They were reasonably speedy. Our food came out within 4-5 minutes of ordering, clearly having been fresh-cooked (not sure about the fries, though). While friendly, service was definitely weird. When I picked my food up from the counter the server said "Congratulations on your chicken cone." I wasn't sure what to do with that. It's not like I had just won gold in the 100m. I didn't even do anything special at all. I just paid $26.73 for two mediocre chicken dishes, limp fries, and meh mac and cheese.
Beverages: Fountain drinks are Pepsi products only. No tea. Water is served in very, very, very small plastic cups barely larger than a shot glass. They do have shakes (didn't try) and slushes (for some reason), the latter of which counts as a "drink" in a combo meal. My kid got the blue slush and liked it. It was sugary ice, though, and that's always a winner for him. Still, the slushes were a weird option.
Environment, etc.: Restaurant was clean but spartan. No frills. For condiments you get ketchup...that's it. Some inspirational message about chicken from Maya Angelou was on the wall (weird), with the word "CONGRATULATIONS" inscribed beneath it (again, weird), but that's it. Bare walls painted in garish orange and white.
Bottom line: Altogether, it was not a *bad* experience, but I won't be doing it again. I think there are better ways to spend $13.37 to stuff my face with chicken and fries. Maybe if the fries had been stellar, or if the chicken cone had some kind of garnish (scallions, cheese, onions?), or if I had gotten some kind of party hat to go with the congratulatory message. But, for what it was, I won't be back.