Chico's Pizza

I've been going here for 15 years and it just keeps going downhill but tonight they really hit bottom, both in our food and the service. One of our regular orders is the Philly cheesesteak and they always put mustard on it which i don't like so we always ask for no mustard. So my husband walks in and orders the Philly with no mustard. The guy behind the counter says "we only put mayonnaise on them" so he says "ok". He also ordered extra fries. He pays and waits and when the food is ready there is no extra order of fries. When he asks the guy about it of course he doesn't even know what was ordered. After confirming the order and that we paid for the extra order of fries my husband then has to wait for them to cook while our other food gets cold. Then he gets the food home and there is mustard on our Philly. At this point we just want to eat our food so I scrape off the mustard even though it's kind of impossible and eat. Now we get to where I actually get upset at the despicable horrible service. I call to just make sure this guy knows that there is normally mustard on the Philly and to please be sure to note no mustard in the future. This guy has the audacity to say he never was asked for no mustard and never said "we only put mayonnaise on them." He actually tried to argue with me before I just hung up the phone. Do not expect to get what you order here OR get what you ordered at the same time so your food can be eaten while hot OR get any kind of actual customer service. I'll be repeating this story on Facebook, yelp, TikTok, Instagram, reddit and every outlet I know including my friends and community since I live half a block away. I have never had to put such a horrible review up but this was so rude and disrespectful with no concern for the customer to the extreme.

This place is my go to for whenever I’m in Frisco. Hands down. Yes, the area is full of drug dealers and users. Yes it’s not the best atmosphere for a family. But, the pizza is reasonably priced. The owners are happy to assist. And always of service. Wait time for a slice is about 5-10 min. It’s a large slice, cut in half. One for now and one for later. Under $6. Good luck beating that in the city!

Chico's Pizza is the BEST in town.. Even BETTER by the pie not by the slice. Slices are RE-HEATED which tastes different. I've had pretty much EVERYTHING on the menu! Great experience!

I bought some spaghetti and meatballs yesterday 12/27/24 the meatballs was too small and they gave me a hugh amount of pasta I paid $23.00 way to much money

SOO GOOD. The area itself was sketchy especially at night since I went after the Giants game but wow. The slices are huge and super cheesy. The packets of cheese and pepper flakes is definitely a game changer. YUMM

Stopped in and picked up a pie to go and it was really really good. The cashier was friendly and fun to chat to while my pizza was finishing.

It's one of the few places opened later next to my apt. The food is alright. It's basically a Tenderloin Pizza Joint. I like that you can preorder your food so you don't have to wait. They also take the restaurant ebt and the chilli cheese fries are pretty good.

Great Pizza! We ordered a plain margarita with tomatoe slices for take out. Tasted warm and cold very good 🍕❤️👍