Children's Hospital Los Angeles

My family and I love children's hospital. It is literally the best hospital to bring children to. They always have gifts for our daughter like coloring book crayons and playdough. The dogs they have for the patients are amazing as well. We highly recommend the hospital. The nurses and doctors are very professional especially Laura Lewis

As parents traveling from Tucson, we were incredibly impressed with the care our 4-year-old daughter received at Children's Hospital Los Angeles. From the very beginning, their thoughtfulness stood out. Knowing we were flying in the day before her procedure, they called us right after we landed around 4:00 PM to confirm her procedure time. This consideration meant so much, especially given the importance of that call. Upon arrival, everyone was incredibly friendly and welcoming. What truly made a difference, and is the main reason for this review, was the children's waiting area. It wasn't just a waiting room; it was a vibrant playroom staffed by dedicated professionals who genuinely engaged with the kids. They had a fantastic array of arts and crafts, games, and books, and most impressively, they catered everything to the individual child. Our daughter absolutely loved being able to interact and play with other children. The woman overseeing the playroom was simply incredible—so engaging, sweet, and skilled at including all the kids. It allowed me to sit back, observe, and not feel stressed, which was invaluable. Even when our daughter was coming out of anesthesia and was angry, the nurses were remarkable. Their empathy, understanding, and focus on keeping her safe were evident, and they truly allowed her to express her emotions. In fact, even while crying, she was upset she couldn't go back to play with the other children instead of going home! Her doctor, who performed the eye examination under anesthesia, was also outstanding—patient, personable, and truly wonderful with her. Despite the challenging circumstances, our experience at Children's Hospital Los Angeles was genuinely pleasant from start to finish. They provided exceptional care and created an environment that made a difficult situation much easier for our daughter and for us.

One of the best hospital experiences we’ve ever had. Doctors and nurses are all amazing. They exemplified professionalism and care to the highest degree. Special recognition to Aspen, Liz, Carly and Olivia in Duque 5 for taking such wonderful care of my son when he had his appendectomy.

My daughter is a patient here currently and I am not as fond of this facility and its staff as I once was. I’m noticing a lot of things that need attention to. My daughter is an inpatient her right now after having spine surgery. It’s been a nightmare for us. The nurses are not trustworthy. We had the worst experience in the PICU with the staff, the charge nurse, the nurse practitioners and even the nurses. I have lost complete trust in this facility and its ability to care for my daughter. Unfortunately, we’re here for at least 10 days while my daughter recovers from major surgery. This has been a challenging time for my child and for myself and for my family as well. As we strive to do the right thing for my daughter I don’t think that CHLA is the best choice for my child after this experience.

We went for my son to see Dr. Bhardwaj, she is an incredible doctor! The hospital's surgery and procedures wait routine is great, letting parents and children stay together until the last moment, which helped my son a lot to not be as nervous or scared before the procedure. They also give you an "alarm" that will go off when the procedure is done and you can be t their bedside when they wake up. Friendly, empathetic, and professional work all around. Only had one issue in the 5+ years we were there, and it was very small and easily remedied.

Luis in the cast room was incredible! It took him 2 seconds & my child didn’t even realize he was taking it off. He was quick & very friendly! Thank you for making that process so easy :)

I had my spinal fusion done here on December 12 by Dr. Micheal Heffernan and I legitimately could not have asked for a better surgeon. He was extremely kind and informative as well as personable. He answered every single question me and my family had and made us feel like we were in the best hands(which we were), and most importantly he treated us as people who were worried and helped us stay calm and collected. Till this day, 2 months out of surgery I look forward to our post op appointments and will definitely be sad when my last post op is said and done. 10/10 doctor and 10/10 hospital.

I have around 4 hours waiting for the nurse, and the system is still the same 30 minutes (from the beginning) for waiting and 7 place to be assisting. Oter people have 6 and 7 hours here, I don't understand why is to long the waiting time, the hospital don't have the necessary personal. Ohh but they ask for money and each place where we buy and don't have nurse or doctor's to help the sick kids in "Urgent Care". Update after 9 hours, still in the waiting room.... is better a regular hospital , big mistake thing that here is a good place , super frustrated is not to much people here, and I can't understand what they're doing in side to extend the waiting here ... The 1st nurse in the window is super rude, we have the baby sick and also we had to resist personal like this.