Lauren R.
Yelp
Dear chilis manager,
For some time, my feed on social media and individuals in my life have all have come to a Chilis establishment such as yours and have left satisfied and even filled with joy. The reason, other than best quality food and service... a small but cherished gift - the swizzle stick from the new wicked drinks that have been all a rave everywhere I turn. In my attempt to grasp a similar taste of happiness, I came with my family to your establishment. We were excited to be celebrating a beautiful 30 year birthday... and I was secretly even more excited to receive my swizzle stick! Which should I choose first, green or pink? Good or evil? ... I am extremely disappointed that your establishment did not meet these basic standards. I walked past tables with drinks that had swizzle sticks left behind that night, also served in a cute martini glass. Just as advertised everywhere! My first drink, a basic cup, no stick. Drink two, same. Drink there, all hope was lost.
Now, I was going to leave this be. However, days and weeks go by and I am continuously facing the reminder... I see my friends and family choose a meal at Chili's over let's say BJs, and happily come home with a swizzle stick. For shame!
With this being said, I'd like to remind you - a swizzle stick is a simple material good. I understand this. Yet... please understand this: the joy it brings, however small, however temporary, can make or break a moment, a memory, or a lifetime.
Thank you.