Severus S.
Yelp
Worst customer service, but not surprised. As a pair of locals that patron this shop every weekend we were disgusted by the way we were treated today, 13 Aug 2022 @ 1730. Last weekend I shared this spot with another and the young ladies had no qualms providing spoons for the purpose of sampling. Today, I and my girlfriend visited the shop and decided to try different combinations. I tasted my combination from my own bowl, liked it so added more. When we reached the register we were charged $3.00 custom item. I inquired what that charge was and the very rude and
unskilled girl replied, "we watched you taste some of the product before buying it" I then responded, "I was making sure I wanted to add more of the same product" she then said, "well we don't allow that" I inquired, "ok well last week the other young lady had no problem with sampling" she then shrugged her shoulders and said, "well I don't know what to tell you, I'm not going to allow it!". This snottiness could have been handled in a more professional manner. Walmart talenti will be the better weekend treat. Our year round money will no longer be handed to this company until there are improvements