Lamont Graves
Google
I ordered from China House located, 10942 Pembroke Road, Miramar, FL 33025, for the first time. Got home and ate the 2 egg rolls, then ate ONE spare rib and it was as tough as leather. I bit into another and it was worse than the first… so I tasted the General Tso’s Chicken and the chicken was somewhat fatty, and some tough. I called them up and said the chicken and ribs were very tough—so much that I couldn’t even rip the spare rib apart. The guy (3rd party service) asked if I could drive it back, and I did.
Was greeted by the owner or manager, and she took the food out of the bag and asked where the egg rolls. I told her that I ate them and she can charge me for them. She proceeded to inspect the food and said, “Nothing looks wrong with it.” I said, “Pick it up and eat it and you will see how tough they are. She said she’s been selling General Tso’s all night and no one else has complained. Then she said, “You ate ONE spare rib and I have to charge you for it (it was like $2.35) I said, “How the hell would I know it’s bad if I hadn’t tried it?” I said what I find incredible is that you are more concerned about what you want to charge me than making a customer happy.”
Get this—she said she is not there to make customers happy. I was just done with her and said, “Just refund what I didn’t eat.” Told her I will write a review as well as complain to the Better Business Bureau. She said, “Go ahead.”
I would NEVER EVER order anything from there EVER again! What this country is going through and people are trying not to spend money—you would think an establishment would handle this situation much better professional !!!