Deborah W.
Yelp
This restaurant was beyond disappointing!. DO NOT order the orange chicken as it is inauthentic. I received a dish covered in brown goopy-looking sauce, not orange sauce. When I questioned that it appeared to be a mistake, she insisted it was orange chicken and it was brown. Giving the benefit of the doubt, I tasted it. It was edible, but not good, and NOT orange chicken. More like a teriyaki brown sauce with less than a hint of any citrus background. The person I was with ordered Empress Chicken which was so inedible, as if made with vinegar and hot sauce, she took one bite and had them take it away. I was going to leave with an extra order of fried rice but got up and told her to cancel the order. We sat and finished our rice, tea, and the Crab Rangoon. When we left, they charged us for the inedible Empress Chicken. AND The manager said, "If we don't charge you, we lose money. Make no money." They also wanted to charge for the cancelled order of fried rice to go! (They said they had to throw it out because they made it. They eventually took off that charge. Who wants to have a takeout that they made 45 minutes before we even left, sitting on the counter?) Wonder what the cost of a lifetime customer who would've given you a second had you not made them pay for two dishes that you knew were poor? I see that there are some very good reviews. Did you just throw something together since we were your last customers of the evening? INFURIATING, as well as disappointing.