Eve K.
Yelp
My first time at China Pearl Quincy. I am always hesitant to try a new dim sum spot, and if it were not for the horrible, horrible service, I would return. The dim sum was good. I came on a Saturday afternoon so there was cart service.
Pro: dim sum was good.
Con: my table of 5 adults, 2 youth kids, 2 kids under 5 and 1 infant did not receive any, I mean, any reasonable service. We had to ask for everything. I've grown up eating at Dim Sum establishments and I understand that it's not your traditional restaurant service, but c'mon, give me water? Some condiments like your ramekin of hot mustard/sambal, extra napkins? Had to ask for everything... BUT you'll charge me for this dim sum cover charge of $10.00, which I had to ask about. It's for tea for 10ppl. So let's go back to my party; I'm okay with you not asking us first about the tea, and still charging me for the 5 adults and 2 youth kids, but really? My 2 littles and a baby drank tea? You got me on that one. Needless to say, I was already very upset with the lack of ANY service and now the bogus tea charge, I did not do my normal tipping. And yes, I understand how to tip, I've bussed/served for 8 years, and will tip well even off a not so good service, but when I get no service at all and have to go get water, napkins, sauces etc for my table, and I get accosted by a waiter to tip more because I didn't tip them off the guideline, I'm allll set. Come for the food if you want, it's good dim sum. But don't expect much than that.