Glenn B.
Yelp
Do NOT recommend this restaurant. Wife and I ate buffet there today, 10-29-22. Good looking buffet with huge variety and nicely displayed, appeared fresh, but even after sampling about 20 items from the buffet, we were hugely disappointed in the FLAVOR of almost everything; it was just terribly bland. Even foods said to be "spicy" were bland to us. Our waiter was very unattractive; he needed fresh clothes and wore a black face mask for some reason; kept coming to our table about every 3 minutes wanting to know "is everything OK? Do you need anything?" When he seated us he asked us if we wanted tea or soup...he should have mentioned that hot tea and soup was NOT included in the price of the buffet. I was appalled when I noticed that the inside window frames were very dusty with cobwebs, and the windows were EXTREMELY dirty, inside and out. The lady who cashiered and said she was co-owner did not even once thank us for our business or ask us if everything was OK. I feel our waiter had poor communication and service skills. The FIRST words out of his mouth should have been, "thank you for dining with us today here at China Star! Will you be ordering from the grill or would you like to enjoy our buffet?" He should then say, "let me show you our best table for two where I will take your drink order, and if you want a bowl of our great hot soup or our hot Chinese tea, I'll get started on that while you help yourself to our buffet!" He should also find a way to tactfully let you know that if you want hot tea or soup with the buffet, that it is EXTRA. We were very disappointed...bland, lukewarm food, poor service from a waiter you wouldn't want handling your food, eating in a dirty environment, getting charged for things you didn't know you were going to have to pay for, and then having an owner take your money and acting if she could care less if you were there or ever came back. Let me tell her right here: WE WON'T and we will make sure everyone knows what you are like and how we were treated. I feel ripped off because you did not advise us the soup and hot tea would cost extra. You would feel the same as us had you been in our shoes.