Candice O.
Google
Serious Health & Safety Concerns
Upon visiting this restaurant, the conditions were extremely unsanitary and concerning. I honestly could not eat.The food on the buffet was cold and not held at proper temperatures, which is a major food safety issue. I personally observed the main manager refilling the buffet by placing older food on top of newer food, instead of properly removing old items — a clear food handling violation. One dessert (possibly pudding) also appeared old and questionable.Crab salad, a high-risk, temperature-controlled seafood item, was placed on the dessert side of the buffet near Jell-O and pudding, raising serious concerns about proper cold-holding and food safety.The restrooms were freezing cold, to the point where a trash can was being used to hold the bathroom door open. Whether it was placed there by staff or a customer, it reflects poor facility conditions. The toilets were so cold they were uncomfortable to sit on.In the dining area, I witnessed napkins placed on the floor, ( these are the napkins they sit on your table to wipe your mouth with)which is still extremely unsanitary and unacceptable in a place serving food.Pricing was also unreasonable. $14.99 adult, senior $13.99;They charged $5.99 for a 3-year-old child, plus approximately $2 for a drink. When I questioned why toddlers are charged when they barely eat, the front counter staff compared it to McDonald’s pricing — which is inaccurate. At least fast-food restaurants provide appropriate portioning and child options. They also stated there is only one price for drinks, with no child-sized option.
To make matters worse, the restaurant did not have proper lids for their cups, and when my daughter picked up her drink, it spilled all over her.I do want to note that our waitress was very kind, attentive, and clearly doing her job well. The issues lie with management, sanitation, and food safety practices.According to the city’s Department of Food Safety, this restaurant has been rated Food Risk Level 4 as of December 15, 2025, and based on my experience, it appears little to nothing has changed.
Due to unsafe food temperatures, improper food handling, unsanitary conditions, and poor management oversight, I would not recommend this restaurant, especially for families or young children.