Icicle
Google
First off, the food is awesome, but service is awful. We've been looking for a place with great dumplings, and were extremely content until we picked up on the waitresses behavior.
The waitresses can be very rude.
Our first visit, they served my tea in a container which began to leak somehow whilst we were eating and I had attempted every way to clean the tea, tried to stop the leak and even my boyfriend had attempted to try help me to stop it. When I told the waitress about what was happening she actually got upset and patronized me for not handling it correctly then frustrated she walked off.
Second visit we ordered three dishes of dumplings and they questioned our order and brought two instead. After finishing they asked again and finally decided to give us the third plate we had asked for already.
Today we wanted to give it a chance because they food is just really good. We asked for two plates of dumplings, and only received one. As we got up to pay and give a tip, before I had a chance to get my full change the waitress began to insistently and rudely to tell me to put the tip in the box in front of her. That was our last straw.
I'm very sad because the food was awesome but seriously the service ruins the experience. We will not be returning.