Dr. K.
Yelp
Won't be going back. Recent reviews have been pretty mixed...good food but poor service. Thought I'd give it a try. All of the negative reviews about them forgetting stuff or getting orders wrong for delivery made me decide to do pickup so I could check the order before leaving the restaurant, which I did and the order was completely correct.
My first concern came when my order was ready. I ordered at 5:16pm, and the text confirmation stated that my order would be ready between 5:40-5:45pm, which seemed very reasonable. However, at 5:24 I got a text saying that my order was ready for pickup. So, they cooked all of the meat, seasoned everything, got it all boxed up and ready for pickup in 8 minutes flat? No way. The only way my food was ready for pickup in only 8 minutes is if the food was all prepared in advance and was just sitting around. There's a name for that kind of food, it's called "fast food" and there's another fast food Chinese place nearby and I don't go there. After eating the food, it is clear that it is fast food and everything had been prepared well in advance.
We got:
-Hot and Sour Soup: Not hot and not sour. Very bland. Would definitely not recommend.
-Ku Ting Crispy Chicken: Chicken was hard and tough. It had clearly been cooked some time earlier and was sitting out likely for hours. Very bad.
-Moo Shi Pork: Very good. Pancakes were good (often very hard at some places), portion of moo shoo was okay. Vegetables and pork were good.
-Walnut Shrimp: The shrimp texture was good despite having been cooked long ago and just sitting around. Good walnut shrimp is made with a reasonably small amount of home-made mayonnaise; unfortunately, Chin's Szechwan uses what seems to be big-box low-quality mayo and slathers it on. Had to wipe down the shrimp before we could eat them. The walnuts, however, were very good.
Here's the thing, if I'm paying $20-$25 per entre, I expect that the food will be made when I order it so that it is fresh, hot, and with good texture. If I want pre-cooked, tough, greasy Chinese food, I can get that for a lot less money at the fast-food Chinese chain nearby. The food at Chin's Szechwan was truly no better than at the fast food Chinese chain, so I don't understand why anyone eats here.